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Arawa Park Hotel

4.0 star property

Photo gallery for Arawa Park Hotel

Exterior
View from room
Reception
Fitness facility
King One Bedroom Suite | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

7.6 out of 10
Good
(20 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

7.6 out of 10
Good
(7 reviews)
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,136 reviews
The price is AU$126
includes taxes & fees
17 May - 18 May
Rydges Rotorua

About the area

Rotorua

With a stay at Arawa Park Hotel, you'll be centrally located in Rotorua, just a 3-minute walk from Racing Rotorua and 12 minutes by foot from Rotorua Central Mall. .This luxury hotel is 0.9 mi (1.5 km) from Rotorua Golf Club and 0.9 mi (1.5 km) from Government Gardens.

What's nearby

  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Tamaki Maori Village - 18 min walk - 1.5 km
  • Polynesian Spa - 2 min drive - 1.5 km
  • Eat Street - 3 min drive - 1.9 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Bold Flavours - ‬14 min walk
  • ‪Chinese Delights - ‬16 min walk

About this property

Arawa Park Hotel

Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), gift shops/newsstands, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atrium Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges

Rydges Rotorua Hotel

Rydges Hotel

Rydges Hotel Rotorua

Rydges Rotorua

Rotorua Rydges Hotel

Rydges Rotorua Hotel Rotorua

Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 219 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynn

Yes
Stayed 1 night in Jan 2026

8/10 Good

CRAIG

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, breakfast buffet and staff great But sadly no wifi in room was annoying. Had to go and sit in corridor or lobby
Stayed 3 nights in Feb 2026

8/10 Good

Matthew

Stayed 2 nights in Jan 2026

8/10 Good

Govind

Business traveller, Travelled with partner
Liked: Cleanliness
Very clean staff good
Stayed 2 nights in Jan 2026

8/10 Good

Eileen

Liked: Cleanliness
Close to all amenities, guy front of restaurant was great. Room was clean and quiet. Only downer on checkout staff member wouldn't honor the voucher for not having room serviced. 1st day she said sign should be on door previous nite(put on door before going out in morning)and then 2day, staff member was new and didn't take pic
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, loved that our room had 3 double/queen beds. Lots of room for our family of 5! Little kitchenette that we could prepare dinner but lots of restaurants around the area that we enjoyed. Also a balcony! Great room and they had a laundry room, no charge. Would stay here again.
Stayed 2 nights in Feb 2026

6/10 Okay

Gabriela

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff were helpful and courteous, rooms were spacious, beds were clean and comfortable. Rooms could do with some updating and cleanliness could do with some improvement. The breakfast buffet was not too impressive and at times felt under staffed. The shower in our room was terrible it would go from hot to cold continuously.
Stayed 3 nights in Jan 2026

6/10 Okay

Paul

The photographer that took the photos of making this hotel look great… However the reality doesn’t matchup. The hotel is tired. Built probably in the 1970s or 80s, it would have been great but today it’s just behind the times. The good thing is the room was large. The bathroom needs updating. The spa bath looks out of place …. But if you get this hotel at the right rate it then you will be happy as it is clean and tidy….
Stayed 1 night in Jan 2026

8/10 Good

Cassidy

Stayed 3 nights in Jan 2026

8/10 Good

Jorge, SAINT-LAURENT

Travelled with family
Amenities a little bite old and lack of cleaness
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is in need of a refurbishment. The rooms feel sterile, uninviting with no warmth. It's missing an interior decorative touch.
Stayed 1 night in Jan 2026

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff good room only average
Stayed 1 night in Jan 2026

2/10 Terrible

Vaibhav

Stayed 3 nights in Jan 2026

8/10 Good

Alena

Travelled with family and small children
Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

Strelsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026

8/10 Good

Mary Rose

Liked: Cleanliness, property conditions & facilities
Clean and tidy
Stayed 2 nights in Jan 2026

6/10 Okay

Joseph, Franklin

Stayed 1 night in Dec 2025

4/10 Poor

Mable

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the amenities inside the room weren’t adequate, but more importantly the room didn’t feel clean enough (my daughter and I had a flare up of dust mite allergies)
Stayed 2 nights in Jan 2026

4/10 Poor

Kristine

Disliked: Amenities, property conditions & facilities
The room was massive and the front desk staff were lovely. The reception area is inviting and easy parking. That’s all the positives. The bathroom was mouldy and rotting and the whole hotel gives off a zombie apocalypse vibe. The aircon in the room didn’t work, and if you open the window you’re suffocated by the Sulfur smell. I feel sorry for the staff, it seems like they are understaffed and don’t have the time to attend to the rooms properly - e.g no soap in the bathroom and house keeping forgot to provide new towels which was discovered mid shower at 10pm. The person at the front desk wasn’t able to leave the desk to bring new towels for an hour.
Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Stayed 1 night in Jan 2026

8/10 Good

William Glen

Stayed 1 night in Jan 2026

6/10 Okay

Arshdeep Singh

Liked: Staff & service
Disliked: Property conditions & facilities
Room was ok but bathroom was in terrible condition. Bathroom tiles on the wall and floor were loose.
Stayed 1 night in Jan 2026

8/10 Good

Karinna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026