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Relais Marco Polo

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Deluxe Triple Room
Terrace/patio
Interior detail
Terrace/patio
Deluxe Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Via Magenta, 39, Rome, RM, 00185
  • Place, Via Marsala
    ‪1 min walk‬
  • Place, Via Nazionale
    ‪8 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪8 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Rome

With a stay at Relais Marco Polo, you'll be centrally located in Rome, a short 9-minute walk from Basilica di Santa Maria Maggiore and 11 minutes by foot from Via Nazionale. .This hotel is 1.8 mi (2.8 km) from Piazza di Spagna and 1.8 mi (2.9 km) from Roman Forum.

What's nearby

  • Via Marsala - 1 min walk - 0.1 km
  • Via Nazionale - 8 min walk - 0.7 km
  • Piazza Santa Maria Maggiore - 8 min walk - 0.7 km
  • Basilica di Santa Maria Maggiore - 8 min walk - 0.7 km
  • Colosseum - 6 min drive - 3.7 km

Getting around

  • Rome Termini Station - 5 min walk
  • Termini Tram Stop - 5 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 49 min drive

Restaurants

  • ‪VyTA Boulangerie - ‬2 min walk
  • ‪Roadhouse Restaurant Roma Termini - ‬2 min walk
  • ‪Mancini La Porchetta di Ariccia - ‬3 min walk
  • ‪Juice Bar - ‬3 min walk
  • ‪Trombetta - ‬1 min walk

About this property

Relais Marco Polo

Relais Marco Polo offers 6 accommodations with minibars and espresso makers. Memory foam beds feature down comforters and premium bedding. Satellite television is provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and hair dryers.

This Rome hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 6 guestrooms featuring microwaves and minibars. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and bidets.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Take advantage of the hotel's room service.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day); discounts available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • 5 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Smooth flooring in room

More

  • Communal living room
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 5 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number IT058091B4Y2S7HSN6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Relais Marco Polo Rome

Relais Marco Polo Hotel

Relais Marco Polo Hotel Rome

Relais Marco Polo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 71 reviews
Rating 8 - Good. 22 out of 71 reviews
Rating 6 - Okay. 10 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrianne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel is a very easy walk from the main train station. Rooms were very clean. The view from our room looked down upon the street, but it was very quiet. There’s a grocery shop just around the corner by the station. Walking to the colosseum or popular tourist sights is about 20-30 minutes. Overall, we enjoyed our stay here and would book again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kayleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotlessly clean and look exactly as they were pictured which I found was not the case for a lot of other hotels around their price range in Rome. A few of the reviews talk about the hotel area for us it was the perfect area and we felt safe walking around in the evening. About a 20 min walk to Colloseum and then 10/15 mins further on for other tourist areas. We got the leondardo express from the airport to Roma termini and the hotel is just a 3/4 min walk from there. The two men we dealt with at reception during our stay were great (sorry I don’t know their names) and very accommodating. The hotel has a terrace upstairs that you can get the keys for if you want to sit upstairs for a drink for a change of scenery when it’s warm out. For us in the UK the elevator in the hotel was daunting and we were apprehensive about using it but it worked perfectly and was safe, walking past other hotels in the area we seen they all have the same sort of elevator so must be common. Overall we had a great stay at Marco Polo, the room was beautiful and quiet. Thank you for a wonderful trip!
Stayed 3 nights in Feb 2026

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the staff was very friendly !!
Stayed 3 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Lo recomiendo es muy limpio y cerca a todas mas estaciones duermes comodo
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Stayed 1 night in Nov 2025

10/10 Excellent

Yilun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is prefect for who catching train around, only 5 minutes to central station. The room is spacious and clean, newly renovated with kitchennaid in the public area, and offered welcome cake everyday for clients. Specially the friendly and knowledgeable staff, detailed map out all attractions, make the journey much easier and pleasant.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Good and 3 minutes to the terminal. Only that is stairs to get to the hotel entrance.
Stayed 1 night in Nov 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room beds where beds
Stayed 1 night in Oct 2025

10/10 Excellent

Daljit Kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was bright, quiet and very clean. The staff were very helpful at all times, Superb location to get around everywhere in Rome We had an excellent stay Thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful property!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Guillaume, Quebec City

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was absolutely amazing, at just 4 minutes walking distance from the Termini, it was super convenient. The room itself was really beautiful, extremely clean and spacious enough. There was a Nespresso machine for the first coffee of the day which was nice to have. The bed and pillows were super comfortable and super clean. Unfortunately this is where the positive points are ending. The hotel seemed to have undergone renovations recently, and it's a shame it was not done properly. The rice paper thin walls were half the reason why we were not able to rest at all. You can hear everything happening in the corridor and in the adjacent rooms, from people doing their "number two", to people actually fu**ing, to the maintenance staff starting their disrespectful fanfare before 6 in the morning, this is definitely not a place you will be able to sleep even with the best earplugs out there. To add insult to injury, there was no air conditioning, or at least, it was a "centrally" controlled one which is impossible to get under 25 C in the room. We were lucky it was not as hot as it's usually in Roma at this time of year.Other than that there was one of those extremely low quality chinese fridge which was not working, leading us to loose some food. Also the drain in the shower was completely clogged, you cannot let the shower run for more than 1-2 minutes at a time otherwise it will overflow on the floor, you have to wait for the drain to swallow very slowly before restarting it.
Stayed 4 nights in Sep 2025

4/10 Poor

Kristin

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
The hotel room and location were excellent, very close to main metro, bus and train station so can easily visit everywhere. We did not try the food so cannot comment and did not see what the other rooms were like. I managed to get the family room which was the largest and recently refurbised. Be aware, the vacinity although great location is very dirty and lots of people trying to sell you things. We found a great restaurant not far away Santa Maria Osteria Romana all all staff are Italian, food was fantastic and very friendly.
Stayed 6 nights in Aug 2025

10/10 Excellent

Atif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern room with all the necessities.
Stayed 5 nights in Aug 2025

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness
They were under construction and did not advise us. We would never have booked, if we had known.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Nice staff & clean-suitable for a one night stay.

Staff was great. However it’s evident that they are trying to grow their hotel as there is a lot of construction and some unfinished areas. The walls are thin as we could hear conversations in the common areas while in our room.
Stayed 1 night in Jul 2025

2/10 Terrible

natasha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean and big for a family of 5. There was construction in the building that started at 7am. On our 2nd day the hotel lost power and couldn’t tell us when it would be restored. Then they lost water. The front desk was not helpful and would just ignore our questions when we were trying to find out what was going on. They offered to refund us but were not helpful in helping us find alternative accommodations. When we tried to get the refund through Expedia, the hotel refused. They didn’t offer bottled water or flashlights for trying to navigate the dark stairwell. They even made a joke about the water running out. It was horrible. The location was good but I would not recommend to anyone. Avoid at all costs
Stayed 5 nights in Jun 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I would prefer this review not to go public because the inconvenience may not have been the property’s fault. I stayed 2 nights in Relais Marco Polo, Rome, near Termini from 1-3 July25. On the first morning, 2 July, there was a black out. This continued all day and the electricity was not restored until some time during the night. I visited reception where I was told that the whole street was impacted. The latter was not correct as the restaurants downstairs were operating and my friend was staying at the Yes Hotel up the road and they had electricity. The hotel did not contact me or apologise in any form. My room was on the fourth floor and this meant taking the stairs, which were pitch black with no attempt made to put in any temporary lighting. It was very dangerous. Unable to charge my phone I had no torch. Fortunately the electricity came back on during the night and I was able to use the lift with my heavy bag when I checked out the next morning. No provision had been offered for this. As well as zero information or consideration on the impacted day it was a 36 degrees in Rome and AC was essential so I had to go elsewhere. I would like the property to refund my costs. As indicated in my review the other aspects of the hotel were fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Liana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an old, dirty building that is under construction. The rating on Hotels.com is above 8 pts but the hotel is a 3 star. The entire two floors smell terrible and the rooms are old, dirty with thin walls. You can hear everything from adjacent rooms. I originally booked one 4 person room at Relais Marco Polo. Later requested a second room. They bumped me down to Hotel Marco Polo with 2 rooms without informing me. When I arrived I was disgusted with the smell and the dirtiness of the place. I requested to get back my original room, which only one was available. When I went into the room, there were ants crawling everywhere and hair all over the floor. I asked them to clean the room which they did. I was asked to pay additional $120 for the second room, on top of $900 plus city tax. The hotel was not with over $1000 for 2 Nights. I was very disappointed. We avoided sending time on the property because it was so terrible and went to the room only to sleep. The experience ruined my stay in Rome.
Stayed 2 nights in Jul 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For their renovated rooms, I would recommend the hotel. It is about 150m from Termini and is accepting late arrivals. Our flight was delayed and all in all we arrived at 22:45. It is quiet but not fully sound proof. There are restaurants, small market and coffee shop right by the entrance of the building.
Stayed 1 night in Jun 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ashish Rai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and very friendly staffs, and a very nice location.
Stayed 2 nights in Jun 2025