6/10 Okay
Linda
Travelled with family
15 May 2025
Disliked: Amenities
The staff were good at communicating before our arrival. I feel like they tried to make it a good experience but there were some concerns. We could never find staff to help with things. Ie: more toilet paper and towels. There was a sign that said go to floor 4 for help but no one was ever there. We are used to hotels where staff were always available. The air conditioning didn’t seem to work. We came back with left over pizza and put the boxes on the table. After a short while the food and table was infested with ants. We had to use towels to cover the door and the fireplace as they kept coming in. We did share pics with management but they felt it was our fault in leaving food in the room. Non resolution was made for this concern
Linda
Stayed 2 nights in May 2025