SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Outdoor pool
Restaurant
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Place, Royal Palace Theatre
    ‪1 min drive‬
  • Place, Lake Gaston
    ‪25 min drive‬
  • Place, Dunn Center for The Performing Arts
    ‪35 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Executive King Room - Non-Smoking

  • Sleeps 3

1 King Bed, Non-Smoking, Junior Suite, Sofabed for One Person, Wet Bar, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Jetted Tub, Wet Bar, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Whirlpool, Wet Bar, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

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About the area

Roanoke Rapids

Located in Roanoke Rapids, SureStay Plus Hotel by Best Western Roanoke Rapids I-95 is a 3-minute drive from Royal Palace Theatre and 5 minutes from Vidant North Hospital. .This hotel is 4.2 mi (6.7 km) from Chockoyotte Country Club and 5.2 mi (8.3 km) from Weldon Mills Distillery.

What's nearby

  • Royal Palace Theatre - 1 min drive - 1.4 km
  • Lake Gaston - 25 min drive - 28.5 km
  • North Carolina Wesleyan College - 33 min drive - 63.5 km
  • Dunn Center for The Performing Arts - 35 min drive - 64.5 km
  • Hot Wheels Amusment Park LLC - 36 min drive - 68.1 km

Restaurants

  • ‪Sheetz - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Cook Out - ‬4 min drive
  • ‪Starbucks - ‬4 min drive

About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Hotel in Roanoke Rapids with free breakfast and a fitness center
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area and litter boxes are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 313 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 152 out of 1000 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Janzer

Stayed 2 nights in Oct 2025

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Room was clean … staff were helpful and friendly
Stayed 1 night in Nov 2025

8/10 Good

Lorenzo

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean upon arriving. Great location.
Stayed 4 nights in Nov 2025

8/10 Good

Hezekiah

Stayed 1 night in Nov 2025

2/10 Terrible

Cherry

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
This was our 5th stay at this hotel within the last month. Only once was a room we stayed ever clean when we got there. This time we had to change the sheets ourselves. The sheets had hair all over them. There were not enough clean pillow cases to change those. There was hair in the tub, crumbs on the floor and coffee table, as well as sticky rings from cups on the coffee table. The smoke alarm was covered with a plastic bag. Two days prior when we stayed, we had this same room and brought it to the desk attention that there were ashes and cigarette smoke in the room and that the alarm was covered. We were told it would get a deep clean at our departure. Needless to say the room was in worse shape one day later. And we received no compensation. We will never stay here again. This is a consistently filthy hotel. I would not recommend it to anyone.
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Stayed 1 night in Nov 2025

10/10 Excellent

Ramada

Stayed 1 night in Oct 2025

4/10 Poor

Emril

Stayed 1 night in Oct 2025

10/10 Excellent

Sherman

Stayed 1 night in Nov 2025

10/10 Excellent

Sherman

Stayed 1 night in Oct 2025

4/10 Poor

Anne

Disliked: Cleanliness, amenities
The room was really dirty. Shower walls were brown (dirty). Floor was dirty. Killed a bug first thing when I walked in. Not going back. Was downstairs for breakfast at 6:30. Left at 6:45, no breakfast, nobody in sight to serve it either.
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The stay was okay but definitely could have and should have been better. The young lady at the desk was not happy by me asking her about the reviews I had read. When I said something, she calmly suggested that if I didn't like the room I could checkout. No empathy or concern. When I was walking to room, I could see the carpet needed deep cleaning and the odor I attributed to this as well. I was happy with the room until I saw what appeared to be a dead spider splattered on the wall which I attributed AGAIN to insufficient cleaning. Everything else was good. The breakfast should have been served warmed but it was acceptable. Checkout I just left my keys and left. The location is great and I would consider staying there again.
Stayed 1 night in Nov 2025

6/10 Okay

Keisuke

Travelled with family
Disliked: Cleanliness
The hotel was close to I-95. The bathroom was not clean. The toilet paper was out. There was a cockroach in the room. Breakfast was okay. I had egg, sausage, an English muffin, and an apple. There was no yogurt.
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
It was good for the price
Stayed 1 night in Oct 2025

4/10 Poor

Rita

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Serge

Disliked: Property conditions & facilities, room comfort

Serge

Une senteur très désagréable dans l’hôtel,pas d’eau chaude pour prendre une douche
Stayed 1 night in Oct 2025

8/10 Good

Krysten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. The interior can really use some upkeep. Staff was very nice. Breakfast was very small with limited choices compared to online pictures.
Stayed 1 night in Oct 2025

10/10 Excellent

armando

Stayed 1 night in Oct 2025

10/10 Excellent

Natalia

Liked: Property conditions & facilities
It was wonderful! Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed nice stay
Stayed 1 night in Oct 2025

2/10 Terrible

Sherman

Disliked: Cleanliness, staff & service, property conditions & facilities
Dark
Stayed 2 nights in Oct 2025

8/10 Good

Grzegorz

Stayed 1 night in Oct 2025

10/10 Excellent

Sherman

Stayed 2 nights in Oct 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff. Was
Stayed 1 night in Oct 2025