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Comfort Suites Inn at Ridgewood Farm

2.5 star property

Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Lobby
Seasonal outdoor pool
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View map
2898 Keagy Rd, Salem, VA, 24153
  • Place, LewisGale Medical Center
    ‪3 min walk‬
  • Place, Salem Civic Center
    ‪5 min drive‬
  • Place, Roanoke College
    ‪5 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(49 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Salem

With a stay at Comfort Suites Inn at Ridgewood Farm in Salem, you'll be next to a golf course, just steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center. .This golf hotel is 2.2 mi (3.6 km) from Salem VA Medical Center and 2.8 mi (4.6 km) from Moyers Sports Complex.

What's nearby

  • LewisGale Medical Center - 3 min walk - 0.3 km
  • Moyers Sports Complex - 4 min drive - 3.1 km
  • Salem Civic Center - 5 min drive - 3.7 km
  • Roanoke College - 5 min drive - 3.7 km
  • Carilion Roanoke Memorial Hospital - 14 min drive - 9.4 km

Getting around

  • Roanoke Station - 18 min drive
  • Roanoke Regional Airport (ROA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Toreo - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Famous Toastery - ‬2 min drive

About this property

Comfort Suites Inn at Ridgewood Farm

Hotel with free breakfast, steps from LewisGale Medical Center
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and microwaves. 55-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Comfort Suites Inn at Ridgewood Farm. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Salem? This hotel has 807 square feet (75 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1017 reviews
Rating 8 - Good. 258 out of 1017 reviews
Rating 6 - Okay. 176 out of 1017 reviews
Rating 4 - Poor. 92 out of 1017 reviews
Rating 2 - Terrible. 61 out of 1017 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and no issues
Stayed 1 night in Jun 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service, room comfort

Confront inn Salem

It was less than expected compared to other choice hotels that I have stayed at
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, room comfort

Ok hotel for a night's sleep!

The room was fine except that the air conditioning was not working and the room was very hot. The stopper for the bathtub was missing which made it impossible to soak in the tub. The hot tub on the property was also not working. The breakfast was good, but the buffet ran out of many of the items. Overall, an ok hotel, but it needs a bit more care in order to be more than that.
Stayed 1 night in Jun 2025

8/10 Good

JILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Daria

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Holly

Travelled with partner
Liked: Property conditions & facilities
The staff at this property were wonderful. Everyone was very friendly and helpful. The beds were comfortable. The property is quiet and safe feeling. The room smelled like weed from the time we got there to the time we left. It never did not smell like it. We didn't complain about it we just dealt with it. The room was clean but just didn't smell clean. The breakfast was okay. They had waffles but no forks to eat them with even when asked. They may have just run out and the waffles tasted a little sour. I would probably stay somewhere else if we ever go back.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating!

Let me start by saying the two young ladies that I encountered at the front desk were very pleasant. The hotel needs some serious updating! There was a moldy smell on the floor that I stayed on when exiting the elevator. The wall was cracked, the curtains were torn with holes in them.
Stayed 2 nights in Jun 2025

6/10 Okay

Jamie

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Savannah

Disliked: Cleanliness, amenities, property conditions & facilities
No working hot tub, door, elevator, bugs in room, and wreaked of smoke despite the no smoking signs. Front desk daytine shift was awful as well.
Stayed 5 nights in Jun 2025

6/10 Okay

Martha

Travelled with family
Liked: Cleanliness, amenities
When we first arrived, the room we were given had an awful dog urine small. Thankfully no fuss was made to move us to another room. While the location sufficed for a quick one night stay, there were deficiences in the bathroom - the sink was broken, no towel racks, the toilet was leaking and the seat was broken.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria, Germantown

Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Okay stay but needs some TLC

Cleanliness overall was ok, but definitely could be better. Elevator was broken. Ice maker on first floor doesn't work which we found out after we carried the cooler down the stairs. Breakfast was a decent variety but they were out of forks which just seemed like one more disappointment.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
We cut our stay short after seeing black mold on the bathroom & bedroom ceilings and mold on a lampshade. Housekeeping did an excellent job cleaning the suite, but they cannot be held responsible for mold. The elevators were out when we arrived. They were waiting for a part. The breakfast was ok but the juice was mostly water and the chairs needed to be reupholstered.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Nice place Good breakfast
Stayed 1 night in Jun 2025

4/10 Poor

Don

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was a bit run down and not up to date Our room was a little musty and smelled a little Bathroom toilet seat was not properly installed and would fall off.
Stayed 1 night in Jun 2025

6/10 Okay

Kassandre

Travelled with family
Liked: Room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Deanna

Travelled with family
Disliked: Property conditions & facilities
When i arrived for check in, they said my room wasnt clean, but yet it was. There was a lot of confusion. Then about 9pm i pulled the sofa bed out to make the bed to sleep. There were no sheets for the sofa bed anywhere. So i walked out to the front desk and asked for sheets. They did not arrive to the room with the sheets until 10pm. Earlier, i went to purchase 4 bottles of water. The staff expected cash. I did not have cash, it took them a good 10 minutes to figure out how to charge my card. The elevator was also broken.
Stayed 1 night in Jun 2025

4/10 Poor

Sierra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Lara

Liked: Cleanliness, amenities, property conditions & facilities
The lamps on both sides of the bed did not work. The closet has no light. The bed and pillows were exceptionally hard. It smelled ok, and was clean.
Stayed 3 nights in Jun 2025

6/10 Okay

Joanne

Travelled with family
I liked that the front desk staff gave me a 1st floor room when I told them that if their elevator was out of order, we could not climb stairs. I did not like how low the toilet was, the ripped curtain, the small size of the refrigerator, and the worn desk chair.
Stayed 1 night in Jun 2025

6/10 Okay

Norma

Travelled with family
Disliked: Amenities, property conditions & facilities
The beds make sleep a dream, the first room they gave us. We couldn’t get the TV on the front desk. Person came to work on it. She FaceTime to her manager and he couldn’t figure it out. There was no phone in the room so they moved us. The elevator was broken. The ice machine on our floor was not operating and the orange juice was mostly water. I will not stay there again.
Stayed 3 nights in Jun 2025

4/10 Poor

Mackenzie

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The front desk staff was very friendly and helpful, but the elevator was broken. The ice machine on the 3rd floor was also broken and the phone in my room did not work. The AC also did not seem to be working in the lobby area, but was in the rooms. Definitely an older hotel that needs some upgrades.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

4/10 Poor

Budd, ruskin

Disliked: Amenities, property conditions & facilities
Elevator didn't work. Hot tub didn't work. Rooms need a refresh. Paid extra to have the amenities.
Stayed 1 night in Jun 2025