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Extended Stay America Suites - Norco

2.5 star property

Photo gallery for Extended Stay America Suites - Norco

Standard Studio, Non Smoking, Refrigerator & Microwave
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Standard Studio, Non Smoking, Refrigerator & Microwave | Private kitchen

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Gym
  • Laundry
  • Parking included

Explore the area

View map
3265 Hamner Ave., Norco, CA, 92860
  • Place, Silverlakes Sports Complex
    ‪4 min drive‬
  • Place, Kaiser Permanente Hospital Riverside
    ‪10 min drive‬
  • Place, La Sierra University
    ‪12 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the area

Norco

When you stay at Extended Stay America Suites - Norco in Norco, you'll be near the airport, within a 15-minute drive of Ontario Mills Shopping Mall and California Baptist University. .This hotel is 13.6 mi (21.9 km) from Ontario Convention Center and 17.7 mi (28.6 km) from University of California, Riverside.

What's nearby

  • Lake Norconian - 15 min walk - 1.3 km
  • Silverlakes Sports Complex - 4 min drive - 3.4 km
  • Kaiser Permanente Hospital Riverside - 10 min drive - 15.2 km
  • La Sierra University - 12 min drive - 14.1 km
  • California Baptist University - 14 min drive - 20.8 km

Getting around

  • North Main Corona Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 32 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬9 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Jack in the Box - ‬18 min walk
  • ‪Filippi's Pizza Grotto Norco - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬10 min walk

About this property

Extended Stay America Suites - Norco

Hotel in Norco with free breakfast and a 24-hour fitness center
Extended Stay America Suites - Norco offers 122 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Woodspring Suites Riverside Norco
Extended Stay America Suites Norco
Extended Stay America Suites - Norco Hotel
Extended Stay America Suites - Norco Norco
Extended Stay America Suites - Norco Hotel Norco

Extended Stay America Suites - Norco Reviews

Reviews

6.8
Rating 10 - Excellent. 348 out of 929 reviews
Rating 8 - Good. 147 out of 929 reviews
Rating 6 - Okay. 130 out of 929 reviews
Rating 4 - Poor. 114 out of 929 reviews
Rating 2 - Terrible. 190 out of 929 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Kristin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t get help on my card. I had a hard time reaching someone. I need a refund
Stayed 1 night in Jun 2025

8/10 Good

Jackie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Location was perfect for soccer tournament
Stayed 2 nights in May 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Ross

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place was terrible, outdated worn out chairs, our one friend left because of bedbugs and stains on sheets. In addition, never got a key card and they had the let us into the building in our room so security and privacy were an issue their key card machine was down
Stayed 2 nights in Jun 2025

2/10 Terrible

Gretchan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

Key card did not work the entire time, TV did not work either, definitely will not stay here again.
Stayed 4 nights in Jun 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Amenities, property conditions & facilities
My room smelled like urine. The hallway smelled like urine. I was not able to get a room key for three days and only received one of my final day. I had to keep asking for the amenities and they were not just provided. They do not clean your room if you stay less than a week. Have to walk to the back of the building to throw out your trash in their dumpster. I might be able to keep going but I’ll stop here.
Stayed 4 nights in Jun 2025

6/10 Okay

ramon

Stayed 1 night in Jun 2025

2/10 Terrible

Francinie

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Oyuki

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Floors were dirty, our room was not serviced, keys were not working, smelled gross.
Stayed 2 nights in Jun 2025

2/10 Terrible

Diego

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad stay

Called corporate to let them know of the many issues main one being I never got a room key due to key machine not working. Many of the people there didn’t have keys. Outlet power was not working. Electricity didn’t work (tv). Fire alarm went off around 8:30 woke up my kids scared and crying. We ran out hotel as well as many others and then had to wait to be let into our room one by one.
Stayed 3 nights in Jun 2025

2/10 Terrible

Myron

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't get a key to our door. I am still not sure why. The lights would turn on in the middle of the night several times. The floor was sticky. The table looked like someone did drugs on it. The sink was pluged. I would not stay there again.
Stayed 1 night in Jun 2025

2/10 Terrible

Vanessa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the girl at check in was nice but there were no keys to our room, she had to take us to our room and let us in with the master key, the rooms and hallways stank so bad they had spiders in the hallway I'll never stay here again...
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Stayed 1 night in Jun 2025

4/10 Poor

GLORIA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel Is in terrible conditions and really bad front desk service . Nothing was available not even the key rooms were working . Very bad experience
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as advertised. Every aspect of the hotel was dirty (lobby, halls, rooms, everywhere), especially the room. Shower was filthy with hair everywhere, the kitchen sink was stopped up, no hair dryer and there was no bedding for the pull-out sofa. There were zero amenities and not even basic necessities like a pillow or key cards. It was obvious this hotel is used for county housing for local residents. The look and feel is that of skilled nursing facility with younger residents, not a tourist hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Tony

Stayed 6 nights in Jun 2025

2/10 Terrible

MAURICIO, Santa Rosa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything around the property is dirty, homeless people around, inside is filthy, carpets are dirty, only one person is working. I could not even have a key for my room because they ran out. The room was a mess the lights are not working properly the tv only works if the lights are on the floors are sticky like something was spilled but wasn't cleaned the bed needs a replacement u can feel the springs totally a bad experience i do not recommend anyone staying there this hotel should be shut down for renovations
Stayed 1 night in Jun 2025

6/10 Okay

corla

Business traveller
Liked: Cleanliness, staff & service
Chose this hotel because it had an elevator. And its proximity to the job im working. Lars at the front desk was WONDERFUL. Best thing about the place. There were no key cards, they ran out,we had to be escorted up and let into the room by Lars. The motion detector light switch was faulty & the lights kept coming on all night. The beds are lumpy and you can feel the platform frame thru the thin mattress. The upholstry was destroyed on the chairs, ripped and peeling. Fridge was turned off, so it was hot when we put our food in it.
Stayed 1 night in Jun 2025

2/10 Terrible

Nikole

Prepaid and still no room avail. Manager was not available for a call from a new employee to navigate a difficult situation with systems not working.
Stayed 1 night in Jun 2025

2/10 Terrible

Nikki

Travelled with family
Disliked: Amenities
Poor front desk lady said they had rooms but no keys left and the computer system failed so they could not give out any of those rooms. I prepaid and had to leave without a room.
Stayed 1 night in Jun 2025

10/10 Excellent

Rani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was exactly as described
Stayed 1 night in May 2025

4/10 Poor

Ana

Stayed 1 night in May 2025

10/10 Excellent

lashante

Stayed 3 nights in Jun 2025

2/10 Terrible

Taiala

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe, Misleading, and Unfit for Families – Had to Find Another Hotel at Night I booked this hotel for a short stay with my child, and it turned out to be one of the most distressing travel experiences I've ever had. Within minutes of arriving, I knew we couldn’t stay. The hallways reeked of urine and marijuana, which was both nauseating and extremely concerning in a place advertising itself as “family-friendly.” The smell even crept into our room, which made it feel dirty and unsafe from the start. Things only got worse as the evening went on. The noise levels were unbearable—loud music and TV late into the night. It was impossible to be able to sleep, and I felt completely on edge. It genuinely did not feel like a safe environment. The room itself was a far cry from what was shown online. The pictures were totally misleading. The actual room was poorly maintained, with an overall grimy appearance that made me regret not turning around immediately upon check-in. After trying to endure it for less than two hours, I made the decision no parent should have to make while traveling—I packed up our things and found another hotel late at night just so we could sleep somewhere clean, quiet, and safe. This place should not be listed as suitable for families or solo travelers. I felt completely misled and incredibly disappointed. Do yourself a favor and look elsewhere—you deserve better, especially if you're traveling with kids.
Stayed 2 nights in Jun 2025