See all properties
Save

SureStay Plus Hotel by Best Western Berkeley Springs

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Berkeley Springs

Suite, 2 Queen Beds, Non Smoking, Microwave
Exterior
Reception
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1776 Valley Rd, Berkeley Springs, WV, 25411
  • Place, Frog Valley Artisans, LTD
    ‪2 min drive‬
  • Place, Berkeley Springs State Park
    ‪4 min drive‬
  • Place, Coolfont Spa and Wellness Center
    ‪5 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪55 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Free toiletries, hair dryer, bathrobes, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Free toiletries, hair dryer, bathrobes, towels

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Hot tub, body treatments, aromatherapy, hot stone massages

The Country Inn of Berkeley Springs

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 870 reviews
The price is AU$222
includes taxes & fees
8 Oct - 9 Oct
The Country Inn of Berkeley Springs

About the area

Berkeley Springs

With a stay at SureStay Plus Hotel by Best Western Berkeley Springs in Berkeley Springs, you'll be within a 5-minute drive of Artists of Merrywoods and Colonial Springs Spa. .This hotel is 2 mi (3.2 km) from Museum of the Berkeley Springs and 2 mi (3.3 km) from Atasia Spa.

What's nearby

  • Colonial Springs Spa - 19 min walk - 1.6 km
  • Frog Valley Artisans, LTD - 2 min drive - 0.8 km
  • Atasia Spa - 4 min drive - 4.5 km
  • Berkeley Springs State Park - 4 min drive - 4.2 km
  • Coolfont Spa and Wellness Center - 5 min drive - 4.5 km

Getting around

  • Martinsburg Station - 42 min drive
  • Washington Dulles Intl. Airport (IAD) - 95 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Charlotte’s Cafe - ‬3 min drive
  • ‪Canary Grill - ‬3 min drive
  • ‪Hillbilly Heaven Bar & Grill - ‬9 min drive
  • ‪Dairy Queen - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Berkeley Springs

Hotel in Berkeley Springs with free breakfast and a seasonal outdoor pool
SureStay Plus Hotel by Best Western Berkeley Springs offers 57 air-conditioned accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Berkeley Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a satisfying meal at Angus & Ale serving guests of SureStay Plus Hotel by Best Western Berkeley Springs. A complimentary full breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.
Angus & Ale - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant

Restaurants on site

  • Angus & Ale

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Berkeley Springs BEST WESTERN
Berkeley Springs Inn
BEST WESTERN Berkeley Springs
SureStay Plus Hotel by Best Western Berkeley Springs Hotel

SureStay Plus Hotel by Best Western Berkeley Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 906 reviews
Rating 8 - Good. 295 out of 906 reviews
Rating 6 - Okay. 111 out of 906 reviews
Rating 4 - Poor. 41 out of 906 reviews
Rating 2 - Terrible. 23 out of 906 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything You Need in One Place

The property offers an amazing mountainous and pool view. Rooms are clean, well-maintained, with a quaint restaurant & heated outdoor pool on the property. Complimentary breakfast has a variety of choices and ample tables. The only thing I would recommend is add butter to the condiments for the toast and biscuits. Also, our first room did not having a working television and even though we were only staying one night, the front desk receptionist pleasantly moved us to a new room, even though we did not ask for this. Her gesture was much appreciated though. We will definitely return.
Stayed 1 night in Jul 2025

10/10 Excellent

Avery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B Reakfast was gr Eat
Stayed 2 nights in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zachary

Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Had a great visit
Stayed 2 nights in May 2025

6/10 Okay

Theresa

Hi
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This small town hotel was perfect for what we needed. The front desk staff was friendly and the room was great. Comfortable bed and very quiet at night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leah

Stayed 2 nights in Jun 2025

10/10 Excellent

Taras

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast 🍳

Really good breakfast. Room was clean and had enough space for family of 4.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

6/10 Okay

Belinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

No elevator!

No elevator, we stayed on the second floor because that’s all that was available. Had no choice but to carry our stuff up. Only small refrigerator and no microwave. I checked the amenities, but apparently that if you get the suite for it to have both. They did have one in the lobby for use. The staff was great! A breaker blew, so the breakfast bar was down for a while. Not their fault, but delayed our plans. Just wish it stated on the site no elevator. We had disabled people with us that had extreme trouble with the steps. :(
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Every staff member we met was friendly and helpful!! The hotel and our room was clean. Overall a most excellent experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quite,food is good, room is comfortable, employees very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Toby

Stayed 1 night in Jun 2025

10/10 Excellent

Socorro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff very friendly and helpful. The breakfast was good. Super close to the Old Bath House and multiple restaurants.
Stayed 2 nights in Jun 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2025

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness
The pool and the staff were wonderful, breakfast was good. The rooms and hallways need upgrading and the bathrooms need drains and Plugs worked on. I have been coming for about ten years and it has definitely been showing age.
Stayed 2 nights in Jun 2025

6/10 Okay

Remy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I really wanted to like this place but..... I walked into the room and noticed something on the bathroom door that didn't belong there. Went to the front desk and she quickly got some cleaner and cleaned it. (I would have expected her to offer me a new room but i didn't push it). The bed was ok (no bed bugs) and comfortable enough. The room itself was anything but soundproof. I could here my neighbors upstairs every time they moved. The internet didn't work. The best part was the towels which were surprisingly thicker than expected,
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
Very clean staff with really great. The bed was comfortable. The breakfast was good. Definitely would recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, quiet and good location to get around the ar

It is in a very nice, quiet location. The rooms were neat and clean. Front staff was nice. The only problem we had is there is no elevator, we were assigned to second floor and one person in our party had a difficult time with the stairs. Next time we will just make sure to request first floor rooms.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth, bluffton

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly nice for the area!
Stayed 1 night in Jun 2025

6/10 Okay

Ralph

Liked: Cleanliness
Hotel facilities are overall good. A little dated. Sound insulation between rooms in need of upgrading. Tub did not have stopper. The staff was very friendly and helpful. Breakfast was also tasty.
Stayed 2 nights in Jun 2025