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MainStay Suites Dubuque at Hwy 20

2.5 star property

Photo gallery for MainStay Suites Dubuque at Hwy 20

Courtyard
Fridge, microwave, stovetop, dishwasher
Free continental breakfast
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included

Explore the area

View map
1275 Associates Dr, Dubuque, IA, 52002
  • Place, University of Dubuque
    ‪4 min drive‬
  • Place, National Mississippi River Museum and Aquarium
    ‪8 min drive‬
  • Place, Diamond Jo Casino
    ‪9 min drive‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 46 sq m
  • 10 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Dubuque

With a stay at MainStay Suites Dubuque at Hwy 20, you'll be centrally located in Dubuque, within a 10-minute drive of Mississippi River and Usha Park. .This hotel is 0.6 mi (1 km) from Welu Park and 1.3 mi (2.1 km) from Teddy Bear Park.

What's nearby

  • University of Dubuque - 4 min drive - 4.6 km
  • Loras College - 8 min drive - 7.1 km
  • National Mississippi River Museum and Aquarium - 8 min drive - 8.5 km
  • Diamond Jo Casino - 9 min drive - 8.8 km
  • Q Casino - 12 min drive - 12.0 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Your Pie Pizza - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive

About this property

MainStay Suites Dubuque at Hwy 20

Hotel in Dubuque with free breakfast and a fitness center
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 75 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area, barbecue grills, and a banquet hall.
A complimentary continental breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubuque? This hotel has 240 square feet (22 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

Reviews

MainStay Suites Dubuque at Hwy 20 Reviews

7.2

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 552 reviews
Rating 8 - Good. 167 out of 552 reviews
Rating 6 - Okay. 105 out of 552 reviews
Rating 4 - Poor. 73 out of 552 reviews
Rating 2 - Terrible. 50 out of 552 reviews

Reviews

8/10 Good

Dominic

Travelled with partner
Liked: Amenities
Good enough for the night I needed, nothing special. Would stay again if needed
Stayed 1 night in Jul 2025

4/10 Poor

Shane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad night

Old food in drawers, no bedding for pullout couch. The chairs had food crumbs on them. The floor did not look clean. I am done with Choice hotels, I thought I would try them again, I was a frequent user several years ago.
Stayed 1 night in Jul 2025

4/10 Poor

Taylor

Stayed 1 night in Jul 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Kristine

Travelled with family
Beds were comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay. Staff acknowledged that I was a returning guest.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Given a Dirty Room at Midnight

Took 20 minutes at midnight to check-in. Didn't provide me a receipt because their computer was broken. Couldn't run a credit card for incidentals. Finally got to my room and IT WAS A DIRTY ROOM. I had specifically asked for extra pillows in my booking so obviously they didn't bother to do that as well. Took another 10 minutes to finally get my room. Ridiculous.
Stayed 1 night in Jul 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled bad and was very dirty. Front desk people are incoherent and disrespectful. I Wouldn’t stay here
Stayed 1 night in Jul 2025

6/10 Okay

Stephanee

Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Amenities
Well maintained
Stayed 1 night in Jun 2025

4/10 Poor

JEFF, College Point

Disliked: Cleanliness, property conditions & facilities
The room could be more clean, there are dirty spots around the room. Sleeping on the bed makes my skin itch, unsure if they changed the sheets for the new customer.
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family and small children
Disliked: Amenities
Bedding was dirty, it had the vibe of a beat up apartment but as it was assumed it is more for long term workers to use the suite we stayed in.
Stayed 1 night in Jun 2025

10/10 Excellent

Creighton

Stayed 1 night in Jun 2025

6/10 Okay

Rosalinda

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Great rooms, good breakfast. Nice quiet outdoor seating. Staff seems to work with looks of I don't want to be here attitude. We arrived at 2:36 to see if we could check in for 3:00 lady working said I could do it at 3...as we were already in the building I asked to use the restroom and no TP or paper towels. I asked the lady politely and she says oh they are busy cleaning the rooms...I replied so I have to wait...I then see a different worker going to the supply closet and asked him for TP...all this with 90+ weather outside. Also booked 1 night with pay in person option to pay in Cash they would add a $100 deposit...so card it was
Stayed 1 night in Jun 2025

6/10 Okay

Krystol

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room had dirty walls, cabinets, crust on couch.. very dirty. Second room much better.
Stayed 1 night in Jun 2025

2/10 Terrible

Vicky

Travelled with family
I booked a room with 2 queens beds, but they gave me a room with only one. I showed them my reservation and wouldn’t give me a room that I reserved. They also refused to give me a credit for the error. The room had extremely poor air conditioning.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice would stay again
Stayed 1 night in Jun 2025

2/10 Terrible

Nikki

Disgusting place! Do not stay here

It was awful!! We ended up leaving because the room was so disgusting. The floor was sticky. It was 80° in the room because the air conditioning didn’t work. The shower head was broken. The paint was coming off the cabinets which my 1 year old keep picking up and trying to put in his mouth. The main door has a gap and is loose. Awful! Just gross and awful
Stayed 2 nights in Jun 2025

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. Breakfast could have used more options. Hairdryer in bathroom did not work. I’m
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness
Nothing
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Business traveller
Liked: Room comfort

Customer service needs improvement

I like the rooms, comfortable, clean. I’m usually there for 3 days at a time. Other customers set 2 large bags of garbage outside their doors and the trash stayed there for over 2 days, untouched by staff. Check out I waited 10+mins for help at counter, because of her kids riding bicycle in hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Stayed 1 night in May 2025

2/10 Terrible

Sara

Stayed 2 nights in May 2025

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms. 3 day old breakfast reheated and was not attended to by the 1 person at the desk who was not ever in the public view Doors damaged like someone tried breaking into some of the rooms. Toilet didn't flush without effort. Smell throughout the hall was terrible. There were dirty towels left by the entrances of individual rooms overnight from the day before. Nobody was ever at the desk. Check in involved a lady who didnt have the ability to communicate or smile. No receipts were given. She stopped my son and I and demanded the credit card while being on her phone and wanted me to drop everything to give it to her bc she must not have done something the first time. Used the washer and dryer which was more expensive than most. Dryer didnt dry things fully no matter how many quarters you put in. Had to airdry the rest. One of the dryers was out of order as well as machine to get softener, dryer sheets, and detergent. The whole place had a very dinge appeal and did not feel or smell clean. Only offered shampoo....no conditioner or make up remover and was only given a small bar of soap for the family. No room service came through the 4 days we stayed. Worst hotel we have experienced for the money. Stay at motel 6....it will feel like the Mariott compared to this place.
Stayed 3 nights in May 2025