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Tru by Hilton Ashland

2.5 star property

Photo gallery for Tru by Hilton Ashland

Free daily buffet breakfast
Exterior
Lobby
Business centre
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
101 North Carter Road, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪14 min walk‬
  • Place, Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • Place, Banks Tennis Center
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(120 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(113 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Free buffet breakfast
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,000 reviews
The price is AU$168
includes taxes & fees
16 Feb - 17 Feb
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

About the area

Ashland

With a stay at Tru by Hilton Ashland in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.6 mi (31.6 km) from Short Pump Town Center and 1.3 mi (2.2 km) from Ashland/Hanover Visitor's Center.

What's nearby

  • Randolph-Macon College - 14 min walk - 1.2 km
  • Ashland/Hanover Visitor's Center - 3 min drive - 2.4 km
  • Banks Tennis Center - 3 min drive - 2.8 km
  • Kings Dominion - 7 min drive - 12.5 km
  • Short Pump Town Center - 17 min drive - 32.7 km

Getting around

  • Ashland Station - 8 min drive
  • Richmond Intl. Airport (RIC) - 33 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with free breakfast and a fitness center
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 97 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1262 out of 1949 reviews
Rating 8 - Good. 354 out of 1949 reviews
Rating 6 - Okay. 182 out of 1949 reviews
Rating 4 - Poor. 73 out of 1949 reviews
Rating 2 - Terrible. 78 out of 1949 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tara

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

6/10 Okay

Rebekah

Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Maureen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC worked great! Staff was friendly and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thoeodre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room for a quick stay
Stayed 1 night in Nov 2025

6/10 Okay

Sharon, Morrisville

It’s a disappointment! Refrigerator didn’t work. Controls on back, outside of unit. Had to pull the entire unit away from wall. I ask for a replacement and they did. No microwave or ice bucket, blinds broken and could not open them. One elevator broken all weekend. Terrible breakfast. No outdoor trash cans in rear or sides of building. Positives…large room and bath, staff was helpful and friendly. Property was good. Location was good also, near restaurants and 95.
Stayed 2 nights in Oct 2025

4/10 Poor

Adrian

Travelled with partner
Disliked: Amenities, property conditions & facilities
The air conditioning wall control didn’t work, the unit rattled constantly, only one elevator was working, couldn’t get the tv working and when asking for help, no body responded. The breakfast selection was skimpy and pancake machine wasn’t working. Very disappointed with our stay. Will not use Tru, especially this one, ever again when traveling.
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Tru by Hilton Ashland. The hotel is modern, clean, and well-maintained, with a fun and vibrant atmosphere. The staff were friendly and helpful, making check-in and our entire stay smooth and pleasant. I especially appreciated the complimentary breakfast and the game room, which added a nice touch of relaxation. The location is super convenient—right off I-95 and close to Kings Dominion and local attractions. I would highly recommend this hotel to anyone looking for a comfortable and affordable stay in the Ashland area!
Stayed 2 nights in Oct 2025

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The young lady at the front desk assisted me in correcting my reservation from 11/09 to 11/02 (we arrived to find my error). She was a big help. The location and room were nice
Stayed 1 night in Nov 2025

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, and perfect location for Kings Dominion.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were amazing!
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lobby area was nice, clean and inviting. Upon checking in there was a placard letting us know the desk clerk was away. There was another person waiting and had been waiting for a little while before we arrived. We waited for about 20 minutes before he decided he had a job and showed up. No apologies or anything, guess that's a work privilege he gets? Place didn't seem safe after that. We were tired and ready for bed. It was around 10:30pm. Just disappointed in the experience. Did try chat with the app but it didn't understand the clerk wasn't there. Called Customer Care but he showed up at that time.
Stayed 1 night in Oct 2025

8/10 Good

Craig M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru rooms tend to be small but clean. Bathroom and step in shower good. Common areas welcoming and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Tamir

Stayed 1 night in Oct 2025

10/10 Excellent

Jazmin

Stayed 1 night in Oct 2025

10/10 Excellent

Karl

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Air conditioning was fine, staff was not there when we tried to check out, and only Spanish speaking people around. Breakfast was bare minimum.
Stayed 1 night in Oct 2025

6/10 Okay

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Valencia

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, amenities
Great value and very nice room!
Stayed 1 night in Oct 2025

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were super friendly!
Stayed 2 nights in Oct 2025

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Laronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super helpful
Stayed 1 night in Oct 2025