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Tru by Hilton Ashland

2.5 star property

Photo gallery for Tru by Hilton Ashland

Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Business centre
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
101 North Carter Road, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪16 min walk‬
  • Place, Henrico Sports & Events Center
    ‪6 min drive‬
  • Place, Kings Dominion
    ‪7 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(115 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(111 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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4.1 out of 5, Very good, 1,001 reviews
The price is AU$149
includes taxes & fees
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About the area

Ashland

With a stay at Tru by Hilton Ashland in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.6 mi (31.6 km) from Short Pump Town Center and 13.6 mi (21.9 km) from Richmond Raceway.

What's nearby

  • Randolph-Macon College - 16 min walk - 1.4 km
  • Ashland/Hanover Visitor's Center - 3 min drive - 2.4 km
  • Henrico Sports & Events Center - 6 min drive - 11.0 km
  • Kings Dominion - 7 min drive - 12.5 km
  • Short Pump Town Center - 17 min drive - 32.7 km

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with free breakfast and a fitness center
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 97 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1228 out of 1897 reviews
Rating 8 - Good. 347 out of 1897 reviews
Rating 6 - Okay. 174 out of 1897 reviews
Rating 4 - Poor. 71 out of 1897 reviews
Rating 2 - Terrible. 77 out of 1897 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jackson

Stayed 1 night in Aug 2025

4/10 Poor

Ryan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The woman at the front desk was very friendly and check in was very quick, however that’s the only positive. The bed sheets and pillows were dirty with multiple hairs all through them. The shower had mold growing in the corners and had hair and gooey stuff all over the walls. The sink drain had the stopper pulled out and sitting in the sink full of gunk. And to top it off the air conditioner never got the room below 76. Very disappointing as the hotel looks very nice and new at first glance but the reality was it was very dirty and in need of lots of maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

Danyelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and extremely friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay and especially liked the game room. One suggestion would be to have gluten free options for breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lindsey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Me and my boyfriend have bug bites all over our legs that look horrible. We believe it could have been from sleeping in the hotel bed. Please check the bed for bed bugs or anything of that sort. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was nice-easy check in, the staff was friendly, and the room was clean with all amenities.
Stayed 1 night in Aug 2025

6/10 Okay

Toni

Stayed 2 nights in Aug 2025

10/10 Excellent

Washika

Stayed 2 nights in Aug 2025

10/10 Excellent

Cody

Stayed 1 night in Jul 2025

4/10 Poor

Katrina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was dirty staff was mean just terrible all around
Stayed 2 nights in Aug 2025

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Tv was not working again.The awesome guy from front desk had to come up and fix it.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, nice clean spacious room!
Stayed 1 night in Jul 2025

10/10 Excellent

Akia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

keith

Stayed 1 night in Aug 2025

8/10 Good

Lizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here and enjoy it, but this last trip was less appealing. Front desk was great, as were beds. But shower had a significant amount of mildew inside and showed signs of not being cleaned properly, no tissues left in room (box had like 4), shower door handle was really loose/wobbly and breakfast was very lackluster. Pancake machine didn’t work and there was a whopping one bagel left about 30 min prior to close. Why put out a whole toppings bar if you have no pancakes? Probably because it’s a large part of the offering which was once again not available.
Stayed 1 night in Aug 2025

10/10 Excellent

Nhung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fantastic stay! We stayed one night as this was a stop during a long road trip. Would highly recommend it! Free breakfast, coffee, and parking! All the essentials are covered. Free EV charging was a bonus that we didn’t expect.
Stayed 1 night in Aug 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic.
Stayed 1 night in Aug 2025

10/10 Excellent

Blessy

Stayed 1 night in Aug 2025

2/10 Terrible

STEVEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was dirty.The bed was very uncomfortable the food was horrible.
Stayed 1 night in Aug 2025

8/10 Good

Ralph H.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. Staff friendly. Nobody was at desk when we checked out, and we were there waiting a while. We left a note to report the shower having sharp edges on the handle and fridge not working. I also tightened the toilet seat which totally loose when we arrived. no biggie. It was a good stay overall. good breakfast.
Stayed 1 night in Aug 2025