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Tru by Hilton Ashland

2.5 star property

Photo gallery for Tru by Hilton Ashland

Lobby
1 bedroom, desk, blackout curtains, iron/ironing board
Lobby
Business centre
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪16 min walk‬
  • Henrico Sports & Events Center
    ‪8 min drive‬
  • Kings Dominion
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(105 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(111 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (1011)
The price is AU$182
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

About the area

Ashland

With a stay at Tru by Hilton Ashland in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.6 mi (31.6 km) from Short Pump Town Center and 13.6 mi (21.9 km) from Richmond Raceway.

What's nearby

  • Randolph-Macon College - 16 min walk - 1.4 km
  • Henrico Sports & Events Center - 8 min drive - 11.0 km
  • Kings Dominion - 8 min drive - 12.5 km
  • Meadow Event Park - 10 min drive - 15.9 km
  • Short Pump Town Center - 21 min drive - 32.7 km

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with free breakfast and a fitness center
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 97 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1182 out of 1819 reviews
Rating 8 - Good. 335 out of 1819 reviews
Rating 6 - Okay. 164 out of 1819 reviews
Rating 4 - Poor. 65 out of 1819 reviews
Rating 2 - Terrible. 73 out of 1819 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marla

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Peter and Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel. Safe, easy parking, modern, clean room.
Stayed 1 night in Feb 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a desk chair, there was no where in my room to sit. Would have been nice to have an easy chair to sit in to read or watch television. There was not much selection of snacks and beverages in the lobby. Otherwise, all other amenities were good.
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Tru Hotel for 3 days. It was clean, had a well maintained exterior and interior, and we met a very kind and professional staff. The breakfast choices were included in the stay and were varied as well as plentiful. We will be back to stay again.
Stayed 2 nights in May 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms. Enjoyed they had games for the kids, pool & shuffleboard. Able to interact with other guests while sitting in the lobby.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tuesday

Liked: Cleanliness, staff & service, property conditions & facilities
Highway was Loud, pets should be on first floor not 3rd.
Stayed 1 night in May 2025

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Excellent! We will stay again!!!
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Amarion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very accommodating.
Stayed 1 night in May 2025

2/10 Terrible

Shenoah

Disliked: Cleanliness, amenities, property conditions & facilities
Moved to three different rooms, all very dirty
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice.

Very short stay. Basic, but clean and comfortable. Good breakfast choices. Many restaurant and fast food choices close by. Large tractor / trailer parking and storage lot in across the street but we never heard a thing! This was our second stay here and will stay at this location again.
Stayed 1 night in May 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

A great stay. Friendly staff and clean rooms. I will say the pillows are thin. Food in the morning was good and didn’t cause any issues. A great stay will use this hotel for anytime I’m in the area.
Stayed 1 night in May 2025

10/10 Excellent

Kelley

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing not to like. Great staff, clean rooms, easy access to food and gas stations. Right off I95.
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay but COULD HAVE BEEN GREAT

Great place with some minor issues. No closet and you hang clothes on pegs on the wall. Air conditioning was really hard to regulate. Took a really long time for hot water in sink and shower. No microwave oven in room. There are 2 elevators but only was is operating and at times it appeared to be stuck. Positives were the fitness center and the laundry… both were nice. Coffee in common area was a nice extra but coffee was usually luke warm. Yogurt machine in breakfast area didn’t work one day and no one seemed like they cared. and 15 minutes before breakfast ended the worker refused to reload the pancake batter. Some of the cleaning staff walked around with sour looks. All in all breakfast was not great. Microwave in reception area was nice as was the “store” to buy snacks and drinks.
Stayed 3 nights in May 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Gay

Liked: Amenities
The staff was very friendly and helpful. The property is clean and nice looking
Stayed 1 night in May 2025

10/10 Excellent

Samantha J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025