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Springhill Suites by Marriott Richmond Northwest

2.5 star property

Photo gallery for Springhill Suites by Marriott Richmond Northwest

Exterior
Lobby
Free daily buffet breakfast
Reception
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View map
9960 Independence Park Drive, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪5 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(67 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

Located in Richmond, Springhill Suites by Marriott Richmond Northwest is within a 15-minute drive of Short Pump Town Center and Virginia Commonwealth University. .This hotel is 11.5 mi (18.5 km) from Broad Street and 12.1 mi (19.5 km) from Greater Richmond Convention Center.

What's nearby

  • Short Pump Town Center - 4 min drive - 5.9 km
  • Henrico Doctors' Hospital - 5 min drive - 6.8 km
  • University of Richmond - 10 min drive - 9.8 km
  • Lewis Ginter Botanical Garden - 11 min drive - 13.4 km
  • Virginia Commonwealth University - 12 min drive - 18.8 km

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬17 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Chicken Salad Chick - ‬11 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

Springhill Suites by Marriott Richmond Northwest

Hotel in Richmond with free breakfast and a fitness center
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Make yourself at home in one of the 103 guestrooms featuring microwaves and iPod docking stations. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Springhill Suites by Marriott Richmond Northwest. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Richmond? This hotel has 280 square feet (26 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 280 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Reviews

Springhill Suites by Marriott Richmond Northwest Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 629 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

Reviews

8/10 Good

Ginger

Travelled with family
Liked: Cleanliness, staff & service
Overall this hotel was clean nice hotel. It lacked in small amenities. Not enough forks at breakfast, no water refill in the foyer. There is one in the gym, but you wouldn’t know unless you ask.
Stayed 2 nights in Aug 2025

8/10 Good

Gregg R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief stay

This is the second time I have stayed at this Hotel while attending a Concert in Richmond, Va. The front desk staff was professional and helpful. The hotel was clean and comfortable, thanks !!
Stayed 1 night in Aug 2025

10/10 Excellent

Damon

Stayed 4 nights in Aug 2025

8/10 Good

Jayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great but there were people smoking weed right outside of our ac unit and it was blowing in our room all night.
Stayed 1 night in Aug 2025

8/10 Good

samuel

Travelled with family
Liked: Amenities
Everything,place was very nice and clean.food was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
I love how friendly the staff was
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Linda, Myrtle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and facilities. Unfortunately we had a lead foot on top floor, misery.
Stayed 1 night in Aug 2025

10/10 Excellent

ELIZABETH, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was busy, as always on weekends, but it was clean and quickly refreshed as needed. Nice quiet rooms, despite being so close to major road. Convenient location for us, too.
Stayed 1 night in Jun 2025

8/10 Good

Shari

Stayed 4 nights in Jul 2025

6/10 Okay

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Philip

Stayed 1 night in May 2025

8/10 Good

Joseph, Durham

Travelled with family, Business traveller
Liked: Staff & service, amenities
The staff were helpful and polite, the majority of the property was modern and clean. The bathroom in our unit was a bit questionable. The highlight of the property was the location... everything was nearby. The lowlight was the breakfast. It was horrible.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neatly maintained. New rooms. New property.
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Stayed 1 night in Aug 2025

10/10 Excellent

Jack

Stayed 1 night in May 2025

8/10 Good

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Bianca

Stayed 1 night in Jul 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Jul 2025

8/10 Good

MORGAN

Stayed 1 night in Jul 2025

4/10 Poor

Badr

Liked: Staff & service
Disliked: Cleanliness
The cleaning people dont eve
Stayed 3 nights in Jul 2025

4/10 Poor

Tomica

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel overall was OK because there was a lack of cleanness and lack of professionalism especially towards the management. Our rooms wasn’t even made after we have checked in. It hasn’t been made for three days and we stay four days and it was very very unacceptable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jermaine

Great stay
Stayed 3 nights in Jul 2025

4/10 Poor

Mohammad Ghouse Andlagutti

Travelled with family
Disliked: Staff & service
Did not honored my reservation they have provided whatever room available ,i dont understand what is the point of booking month early
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Stayed 1 night in Jul 2025