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Quality Inn Richmond Airport

2.5 star property

Photo gallery for Quality Inn Richmond Airport

Lobby
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Front of property
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
5240 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(50 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Richmond Airport Hotel

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.8 out of 5, Good, 1,347 reviews
The price is AU$159
includes taxes & fees
31 Aug - 1 Sept
Best Western Plus Richmond Airport Hotel

About the area

Sandston

When you stay at Quality Inn Richmond Airport in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8.1 mi (13 km) from Virginia Commonwealth University and 7.9 mi (12.7 km) from Richmond Raceway.

What's nearby

  • White Oak Village - 1 min drive - 1.4 km
  • Dorey Park - 7 min drive - 7.4 km
  • Broad Street - 8 min drive - 6.3 km
  • Greater Richmond Convention Center - 10 min drive - 13.0 km
  • Virginia Commonwealth University - 11 min drive - 13.7 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 5 min drive

Restaurants

  • ‪Sheetz - ‬2 min drive
  • Wawa
  • Panera Bread
  • ‪McDonald's - ‬12 min walk
  • ‪Hardee's - ‬12 min walk

About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and a fitness center
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 316 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 142 out of 1000 reviews
Rating 2 - Terrible. 139 out of 1000 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Joe

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ronald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The service was great but it needed better housekeeping & there were quite a few basic maintenance issues.
Stayed 2 nights in May 2025

6/10 Okay

Dale

Room ac was noisy.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
You need an airport shuttle
Stayed 2 nights in May 2025

6/10 Okay

Thang

Stayed 1 night in May 2025

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Highly Disappointed

After reading the reviews, I was confident I had picked a nice place to stay. Unfortunately I was highly disappointed. This place is not clean. The beds are very uncomfortable. It’s simply just not a nice place to stay.
Stayed 1 night in May 2025

6/10 Okay

Maria

Travelled with family
Good enough for a nights sleep before an early flight. But wouldnt stay there more than 1 night. Bed sheets were stained, and furniture was worn. The shower rod was incorrectly installed so the shower curtain would not stay closed! It just kept sliding down the pole. Good grief!
Stayed 1 night in May 2025

6/10 Okay

Louis Edward

Business traveller
Liked: Staff & service, property conditions & facilities
Positives: Great location, room was good for my 2 night stay. Amenities were great. Met my expectations. Negative :White bed sheet dirty with what looks like blood stains.
Stayed 2 nights in May 2025

8/10 Good

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. I would stay again. Very close to the airport. Exterior doors don't open until 10AM. That would have been helpful to know as i had to walk to the front in the rain
Stayed 2 nights in May 2025

10/10 Excellent

Lloyd

Liked: Property conditions & facilities
T
Stayed 1 night in May 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service, property conditions & facilities
Honestly it’s an airport hotel room idk why all of the reviews are hating like it should be a 5 star hotel. It’s has clean sheets, super nice service, and the AC works. All the folks talking about “dangerous looking people outside and behind 7/11” are just racist. Breakfast is just cereal and weird waffles but it’s straight.
Stayed 1 night in May 2025

6/10 Okay

Yang

Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

2/10 Terrible

Tammer

I was given keys to room 225, I opened the door it was dark I turned around to turn on the light and when I turned back around integer room a man way lying in the bed. He jumped up I screamed, grabbed my luggage and ran down stairs to the clerk. The clerk assigned room 205 to me, I was so nervous I couldn’t sleep. I kept staring at the door and all I could think of is what would have happened to me if the man on the bed would have attacked me.
Stayed 1 night in May 2025

6/10 Okay

Liam

Stayed 1 night in Apr 2025

6/10 Okay

Jerry Jayquan

It’s need a more modern look but and it’s cool. Cool staff
Stayed 3 nights in Apr 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very close to the airport. Clean rooms.
Stayed 1 night in Apr 2025

6/10 Okay

Gregory

Stayed 1 night in Apr 2025

4/10 Poor

Christine

Liked: Staff & service
Thank goodness the front desk Clerk was nice enough to cancel my reservation last minute and refund the money. The place is a dump. The area is not the safest, stains on the chairs, holes in the ceiling, elevator broken. Overall poor condition!
Stayed 1 night in Apr 2025

4/10 Poor

Michele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty hotel. Disrepair is evident. Almost tripped down the stairs bc the rubber stuck to my foot. And no elevator. If you should try your luck staying here and have issues with stairs request on the first floor. I got what I got trying to save money—definitely worth paying more to stay somewhere that isn’t a dump.
Stayed 1 night in Apr 2025

10/10 Excellent

Sovannarith

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable price & clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there to get someone to the Richmond Airport. The airport was only 5 minutes away. Rooms were nice and everything was clean. Very disappointed with the breakfast. Not much there. NO NAPKINS! Had to ask for napkins and we were given a roll of paper towels.
Stayed 1 night in Apr 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trash hotel

This hotel is trash, dirty bad service it smelled distinct microwave doesn’t work, uncomfortable, straight trash
Stayed 1 night in Apr 2025