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Quality Inn and Conference Center

2.5 star property

Photo gallery for Quality Inn and Conference Center

Standard 2 Queens Non Smoking
Property amenity
Free daily continental breakfast
Indoor pool, pool umbrellas, pool loungers
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5501 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪2 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪40 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds, No Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

2 Queen Beds, No Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

Desk, blackout curtains, soundproofing, iron/ironing board

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Business centre
Motel 6 Richmond, IN
Richmond
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 1,002 reviews
The price is AU$94
includes taxes & fees
16 June - 17 June
Motel 6 Richmond, IN

About the area

Richmond

A stay at Quality Inn and Conference Center places you in the heart of Richmond, steps from Old National Road Welcome Center and a 2-minute drive from Richmond Mall. .This hotel is 1.8 mi (3 km) from Hayes Arboretum and 1.9 mi (3.1 km) from Glenn Miller Park.

What's nearby

  • Old National Road Welcome Center - 2 min walk - 0.2 km
  • Richmond Mall - 2 min drive - 2.1 km
  • Wayne County Fairgrounds - 19 min drive - 20.8 km
  • Hueston Woods State Park - 30 min drive - 39.7 km
  • Miami University - 40 min drive - 51.7 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Burger King - ‬2 min drive

About this property

Quality Inn and Conference Center

Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 4740 square feet (440 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,740 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

3 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for USD 10 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond

Quality Richmond

Quality And Conference Center

Quality Inn and Conference Center Hotel

Quality Inn and Conference Center Richmond

Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

6.6
Rating 10 - Excellent. 248 out of 1006 reviews
Rating 8 - Good. 232 out of 1006 reviews
Rating 6 - Okay. 212 out of 1006 reviews
Rating 4 - Poor. 151 out of 1006 reviews
Rating 2 - Terrible. 163 out of 1006 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sirgio

Disliked: Cleanliness, staff & service, amenities
Begs in the room and horrible service
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Stayed 1 night in Jan 2026

8/10 Good

Isaiah

Stayed 1 night in Jan 2026

8/10 Good

Adrienne

Business traveller
Liked: Staff & service
Lots of parking and nearby restaurants and stores. Easy access to I-70. Older hotel but the staff was good about switching to a cleaner room.
Stayed 1 night in Jan 2026

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
I got to the room and the heat was not on with an outside temperature of 23°. There also was no refrigerator in the room even though there was a space in the entertainment center. Lastly, I could not find a remote anywhere in the room for the TV. The staff was nice but the overall state of the motel was quite run down.
Stayed 1 night in Jan 2026

8/10 Good

Alexis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

2/10 Terrible

Aaron

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only did we wake up to icicles on our window from the inside there was also dog poop down the hallway. You can’t tell me no one saw it when we heard the “supposed cleaners” out there. Also all the vending machines had barely anything in them & looked very dirty and old. On top of everything it snowed and there was no salt and people were slipping everywhere. My fiance,myself and our children will never stay here again. It is unsafe & very dirty. I wouldn’t even let my dog stay here, very dissatisfied & disappointed. I don’t know how you can have an establishment like that run. I also have pictures for proof if you would like those.
Stayed 2 nights in Dec 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
The overnight clerk was very friendly and helpful. The room was clean and spacious.
Stayed 1 night in Dec 2025

4/10 Poor

Jheanell

Stayed 1 night in Dec 2025

2/10 Terrible

Jacob, Kent City

Disliked: Cleanliness, staff & service, property conditions & facilities
Building needs work done to it
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
Cleanliness stood out
Stayed 2 nights in Dec 2025

8/10 Good

John, Crown point

Liked: Cleanliness
The first room had stains in ed sheet.so we requested another room .the secknd room was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Stayed 1 night in Dec 2025

8/10 Good

John

Business traveller
Liked: Staff & service, amenities
They always treat me good there!
Stayed 2 nights in Dec 2025

2/10 Terrible

Stacy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Buyer beware. There is an insane lady working front desk, and so far, noone will help. This hotel is a very dangerous place to stay.
Stayed 2 nights in Nov 2025

4/10 Poor

Sharon

Disliked: Amenities, property conditions & facilities
room maintenance was neglected. Entire hotel maintenance was neglected Had to request different room because "non smoking hotel" room assigned recreaked of cigarette smoke. Tables in breakfast area "rocked" when you used table top. Pool maintenance was not effective. No lift to access pool. Pool table felt torn numerous places. Only 3 balls available to play. My room door lever hung as if open and had to be bolt locked to secure. No room care from day one into day day 2. Wastepaper baskets not emptied. Towels not straightened or new ones placed. luggage carts almost impossible to move. some you could pull but not push. others had to be pushed but couldn't be pulled. I absolutely will not stay at this location in Richmond, IN again. What a disgrace to your reputation. This location should be razed.
Stayed 1 night in Nov 2025

2/10 Terrible

breanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This specific hotel was the most disgusting hotel I’ve ever stepped foot in. Floor two smelled like smoke and they blamed it on someone from a year ago. Entering room, there was garbage and crumbs on the floor and the sheets had holes in it. I then politely asked for a different room and then I was put on the first floor and yes it didn’t smell like smoke but the cleanliness was still awful. Ripped sheets and dirty floors, hair in sheets. The hotel staff blamed it on the dryer. As I can understand that… I’ve been to hundreds of hotels and they simply replace the sheets. I got to this hotel at 11pm and spent Monday on it and checked out 20 mins later and stayed at the best western instead. No refund yet.
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Disliked: Cleanliness, amenities, property conditions & facilities
No the room was not spotless. Could be less visiting between Staff at the front desk while Im trying to check in. Swimming? A Pool? Have you personally checked on those recently? Down stairs that are steep, Pool out of site out of mind. A lift to avoid the stairs is non functioning and the lift panel is broken and leaning inside the lift. Billiards room you walk thru to get there is dirty, unusable. You can't play pool on a table that the felt is worn nd torn in multiple places. The room needs updated and "around the edges"cleaned.
Stayed 1 night in Nov 2025

10/10 Excellent

Denise, Muncie

Stayed 1 night in Nov 2025

6/10 Okay

Jason

It’s ok
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room nice staff did not use pool
Stayed 2 nights in Nov 2025

10/10 Excellent

Bethany

Stayed 2 nights in Nov 2025

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, amenities
Entire hotel smelled like smoke and musty. Also had roaches in room. No clean towels or maid services on a two day stay.
Stayed 2 nights in Nov 2025

4/10 Poor

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for here. This place is absolutely filthy. The breakfast is non-existent. TV did not work everything about this place is cheaply done. I actually cannot believe they keep the Quailty Inn accreditation.
Stayed 2 nights in Nov 2025

2/10 Terrible

Barbara, Bristow

Travelled with family
Liked: Amenities
Disliked: Cleanliness
So dirty you feel unclean while there and after leaving. There’s a sign on the check-in desk declaring $150 would be charged for any indication, or smell, of smoking in the room, for any stains that couldn’t be laundered, for any missing linens, or for any damage to the room. As soon as we exited the elevator onto our floor which was non-smoking, we were knocked over by the smell of cigarette. Immediately upon walking into the room, the bedding had large unsightly stains. It was impossible to tell if it was unwashed or stained. The new bedding brought up by the front desk was the same. There were holes in the bathroom door, severely broken sink basin, and scores of damage done by pets. The only positive I can say here is that the air unit worked and the mattresses had bug covers.
Stayed 1 night in Nov 2025