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Quality Inn and Conference Center

2.5 star property

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Lobby
BBQ/picnic area
Coffee service
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

View map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪2 min drive‬
  • Earlham College
    ‪9 min drive‬
  • Wayne County Fairgrounds
    ‪16 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Richmond

A stay at Quality Inn and Conference Center places you in the heart of Richmond, just a 4-minute walk from Old National Road Welcome Center and within a 5-minute drive of Richmond Mall. .This hotel is 1.8 mi (3 km) from Hayes Arboretum and 1.9 mi (3.1 km) from Glenn Miller Park.

What's nearby

  • Richmond Mall - 2 min drive - 2.1 km
  • Glenn Miller Park - 4 min drive - 3.5 km
  • Hayes Arboretum - 5 min drive - 2.8 km
  • Earlham College - 9 min drive - 9.1 km
  • Wayne County Fairgrounds - 16 min drive - 13.0 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • Buffalo Wild Wings
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Richmond
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 4740 square feet (440 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,740 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 256 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 211 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 138 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities

ANTS!!!!

I ordered food from DoorDash, took a nap, woke up to my food completely covered in ants. Like, hundreds of them. They didn’t allow me to change rooms or give me any discount. Wasted $50 in food that I didn’t get to eat.
Stayed 2 nights in May 2025

2/10 Terrible

Jaedyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not my first choice

The hotel had ants. I placed my food down for a minute and was just over ran with them.
Stayed 2 nights in May 2025

2/10 Terrible

Sameen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful. Felt so unsafe. Arrived and could not find anyone to check me in, waited in the lobby alone with luggage for over 30 minutes until someone arrived. Then waited another 20 minutes while they checked me in even though I had a reservation. Building was incredibly dirty and damaged, smelled of cigarettes despite being non smoking. My room had wholes in the walls, stains on the comforters and im concerned if the bedding was even changed. The toilet was dirty and I felt incredibly unsafe. The next morning I went to get the free breakfast advertised and it was sparse. The coffee machine was broken and tasted extremely off, and the juice tasted even worse, like it was spoiled. Don't go to this hotel. Choose another one. The parking lot and entrance was difficult to navigate, unlit, and felt unsafe. It shared a parking lot with a car dealership….very odd.
Stayed 1 night in May 2025

10/10 Excellent

Micke

Stayed 1 night in Apr 2025

4/10 Poor

Jamie

Travelled with family
Disliked: Amenities, property conditions & facilities
staff was unprofessional, wasn't wearing anything to define them as staff. Breakfast was not good, no electricity working so no toaster, only cold cereal, the waffle maker did work, juice machine not mixing juice and coffee were very strong. Beds were comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

4/10 Poor

Trent

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Will never stay here again

Have stayed here 3 other times and they did not charge for an emotional support animal, except for this time and would not waiver. First room they gave had not been cleaned. Second room had water leak stains from the ceiling. Toilet and sink was very slow to drain. Shampoo dispenser was empty. Chair for desk was ripped and showing cushion. Half of the channels would not come in. Even the hallway outside of room was filthy.
Stayed 1 night in Apr 2025

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Listed on Expedia as having a pool. Pool closed. Staff said pool has been closed for years. Appears old and run down. Staff not friendly.
Stayed 1 night in Apr 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not impressed at all with our two rooms. Both of the rooms had water damage, nasty dirty towels and stained bed coverings. If it hadn’t been so late I would of gone to another hotel. I would not recommend this place at all t any one.

6/10 Okay

Patricia, Monticello

Travelled with partner
Disliked: Amenities, property conditions & facilities
Inconvenience pool & workout room both closed for maintenance for the entire stay. But my Expedia search included these amenities. Continental breakfast not very healthy. 1 hard boiled egg available at 7am. Hotel has a weird odor and no insulation in the walls can hear everything above below and beside your rooms.
Stayed 2 nights in Apr 2025

6/10 Okay

Emily

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Vivian

Travelled with family
Liked: Staff & service
Outside looks nice and front desk, sheets on bed inside out. Need a cleaner Shower curtain.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean and free breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was excellent
Stayed 1 night in Mar 2025

2/10 Terrible

Robin

Stayed 1 night in Mar 2025

8/10 Good

jajuan

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Natasha

Disliked: Property conditions & facilities
It was basic. Staff was friendly. Didn’t use any amenities. Lots of options for restaurants and shopping nearby
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Feb 2025

4/10 Poor

Jared R

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025

4/10 Poor

Kristen

Someone I was not sharing my room with, was able to bypass the lock. I had my back to them, but heard men snickering. Then they shut the door. And moved on.
Stayed 1 night in Mar 2025