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Quality Inn and Conference Center

2.5 star property

Photo gallery for Quality Inn and Conference Center

Standard 2 Queens Non Smoking
Property amenity
Exterior
Indoor pool, pool umbrellas, pool loungers
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5501 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪2 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Hayes Arboretum
    ‪4 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Red Roof Inn Richmond, IN
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.5 out of 5, Good, 916 reviews
The price is AU$78
includes taxes & fees
25 Jan - 26 Jan
Red Roof Inn Richmond, IN

About the area

Richmond

A stay at Quality Inn and Conference Center places you in the heart of Richmond, just a 4-minute walk from Old National Road Welcome Center and within a 5-minute drive of Richmond Mall. .This hotel is 1.8 mi (3 km) from Hayes Arboretum and 1.9 mi (3.1 km) from Glenn Miller Park.

What's nearby

  • Old National Road Welcome Center - 2 min walk - 0.2 km
  • Richmond Mall - 2 min drive - 2.1 km
  • Hayes Arboretum - 4 min drive - 2.8 km
  • Earlham College - 15 min drive - 8.8 km
  • Miami University - 40 min drive - 50.0 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Quality Inn and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Richmond
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 4740 square feet (440 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,740 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

6.6
Rating 10 - Excellent. 254 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 151 out of 1000 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night clerk was nice and helpful. First room had a hole in the wall and fridge did not work. Second room had no tv remote. Smelled smoky in a non-smoking room. Dirty halls, broken/empty vending machines. Shower curtain was too short and got water on the floor. Breakfast was pitiful and no coffee available. I wish I spent an extra $20 to stay at a different hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

andrea, SGIUSTINA IN COLLE

Stayed 1 night in Sep 2025

8/10 Good

Lynn

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service
Bed was a little bit hard. We had put a sign on our door privacy and when we returned to our room we noticed the trash had been emptied and towels replaced.
Stayed 1 night in Oct 2025

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty place

There were no towels and no toilet paper or shampoo in the room. When taking shower found the conditioner bottle empty. The room had 3 light bulbs burned out, pop on tv screen, very stained bedspread. Something sticky on the carpet, luggage cart had flat tires.
Stayed 1 night in Oct 2025

6/10 Okay

FRANCISCO, WILMINGTON

Liked: Staff & service
The price is fair for the location.
Stayed 1 night in Oct 2025

10/10 Excellent

Onda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Oct 2025

8/10 Good

Thereese

Liked: Amenities
Clean room and quiet stay for one night.
Stayed 1 night in Oct 2025

6/10 Okay

Hector

Stayed 1 night in Sep 2025

10/10 Excellent

Deion

Stayed 1 night in Sep 2025

6/10 Okay

Jennifer, Gwinn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room door was stuck, had to get hotel staff to open. There was white powder on chair and floor that wasn’t cleaned up.
Stayed 1 night in Sep 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is roach infested. Manager refused to give refund when we left the property without staying. Do not stay here!
Stayed 3 nights in Sep 2025

6/10 Okay

Kristin

Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Disliked: Staff & service, property conditions & facilities
You walk in and you’re hit with a strong smell of
Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Stayed 3 nights in Sep 2025

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants. Wonderful shower and nice amenities.
Stayed 1 night in Sep 2025

2/10 Terrible

tameka

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Carey

Liked: Staff & service
Curtainwas falling down in the roomoutside was dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley

Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Umaru

Liked: Cleanliness
It’s was good
Stayed 1 night in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Sep 2025

2/10 Terrible

Todd

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be shut the amount of black mold
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet and convenient and also it had a pool in it.I didn't like that pool wasn't heated inside
Stayed 3 nights in Aug 2025