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Hyatt Select Richmond/Chester

3.0 star property

Photo gallery for Hyatt Select Richmond/Chester

Down duvets, desk, laptop workspace, blackout curtains
Exterior
Restaurant
Exterior
Down duvets, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
13148 Kingston Ave, Chester, VA, 23836
  • Place, James River
    ‪3 min drive‬
  • Place, Point of Rocks Park
    ‪3 min drive‬
  • Place, Beacon Theatre
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Studio Suite, Multiple Beds

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, Multiple Beds

8.4 out of 10
Very good
(20 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(26 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Classic Studio Suite, Multiple Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible, Bathtub

Down duvets, desk, laptop workspace, blackout curtains

Studio Suite, Multiple Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 4

2 Double Beds

  • Sleeps 6

Accessible 2 Double Bed Tub

  • Sleeps 6

Ada King Room With Tub

  • Sleeps 4

Classic Studio Suite, Multiple Beds

  • Sleeps 5

Classic Studio Suite, 1 King Bed With Sofa Bed

  • Sleeps 4

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includes taxes & fees
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About the area

Chester

Located in Chester, Hyatt Select Richmond/Chester is in the business district, a 4-minute drive from Point of Rocks Park and 5 minutes from Parker's Battery Park. .This hotel is 2.9 mi (4.7 km) from Appomattox River and 4.2 mi (6.7 km) from Hopewell City Marina.

What's nearby

  • James River - 3 min drive - 4.4 km
  • Point of Rocks Park - 3 min drive - 4.4 km
  • Hopewell City Marina - 5 min drive - 6.1 km
  • Parker's Battery Park - 5 min drive - 5.6 km
  • Beacon Theatre - 6 min drive - 7.5 km

Getting around

  • Petersburg Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 18 min drive

Restaurants

  • ‪Wawa - ‬3 min walk
  • ‪Pilot Travel Centers - ‬8 min drive
  • ‪The Taphouse at Rivers Bend - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Wendy's - ‬4 min walk

About this property

Hyatt Select Richmond/Chester

Suburban hotel with free breakfast and a 24-hour fitness center
Hyatt Select Richmond/Chester offers 121 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 121 guestrooms featuring DVD players and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hyatt Select Richmond/Chester. A complimentary self-serve breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Chester? This hotel has 2164 square feet (201 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping on request

Business services

  • 2,164 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 23 to September 09
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Select Richmond/Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Madeline

Disliked: Cleanliness, property conditions & facilities
I expected more from the Hyatt Brand. I took an accessible suite with 2 beds for my 3 person family. There is 1 elevator bank for the building and the halls are very long. 1 The suite for disabled people is at the farthest point from the elevator. Literally the last room on the hall. Huh? 2 The room had 2 full size beds, not queens. Does any hotel still use full mattresses? The beds are really too soft. You actually sink in. Why? BTW my husband glasses fell behind an end table. We had to move it to reach them. Filthy. 3. No tissues, No hair dryer, no plastic laundry bag. OK......but why? No hair dryer is unheard of. 4. The one that sent me over the edge was breakfast. The room was mid construction. Walls were taped and spackled. It was brightly lit in blinding white lite like all construction sites. Folding tables etc. The actual breakfast was pawltry. They werent ready a half hr after start. Some bad bread choices, hard boiled eggs, bananas, cheap no name cereals, 1 chafing dish with half empty tray of sausage, empty scrambles and cheap tater tots. Inedible in a bad environment. There was another large conference rm a fews doors down that looked in good shape sitting unused. The last time I challenged a charge on Amex was at least 20 yrs ago. My 200. dollar stay was seriously sub par so I may choose that option. Sept. 2025.
Stayed 1 night in Sep 2025

10/10 Excellent

Darline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean even though they are doing some renovations. Very clean safe and quiet area.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I will not stay at this property ever again. The rooms smelled. The plumbing was messed up so we had to switch room. Once we switched rooms the tub had brown marks and the toilet was still messed up. So we had to switch rooms for a third time. They are under renovation so the hot breakfast ended up being cold. It was not a good experience. They ended up refunding me for at least one night of my stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Austin

Stayed 1 night in Sep 2025

10/10 Excellent

Javonte

Stayed 1 night in Sep 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

LaTeacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Jacob

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar has been closed. The room door was bent, you have to shoulder check it to make it latch. The room was non-smoking but wreaked of cigarette smoke.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service

Peaceful Vacation!!!

Everything was clean nice and quiet and comfortable!!!
Stayed 1 night in Sep 2025

8/10 Good

Ebony

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

JONDA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked hotel because of cleanliness, restaurant and bar. Renovation was going on so no restaurant and no bar. Got to room to find a huge roach. We left.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
This property is under renovation and the rooms are not ready nor supplied adequately to be occupied.
Stayed 1 night in Sep 2025

10/10 Excellent

Johanna

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Construction Zone

Hotel is being renovated. Main desk area was a mess. Elevators were very dirty. Breakfast area was also under renovation. The hotel should have let people know it was under renovation when reservations were made.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Amenities
Nice breakfest
Stayed 3 nights in Aug 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, amenities
Wonderful stay. Staff supportive. Rooms clean and quiet.
Stayed 5 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Bridget

Stayed 1 night in Aug 2025

6/10 Okay

Patty

Travelled with family
Disliked: Property conditions & facilities
Bathroom dated. Housekeeping did not come and we were told we needed to be there for 3 nights for cleaning. Major construction so no lobby. Would have picked another place had I known. Room itself was spacious and well laid out but the hotel was missing some care and attention
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynette

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Studio by far!

This was by far tge bedt stsy ive had away from hone. My son and i attended services in Petersburg but stayed here. The immediate look when we entered the room was comforting. There were a few gairs in ge shower, but that was exscusable. The room is set up like a studio apartment and room semi-divider. Stainkess steel ice bucket with glasses not paper cups. Ceramic coffee mugs for hit beverages not paper. This was done so perfect! Front desk was very pleasing and polite. We were greeted coming and going! We will be returning! Cant wait for the pool to reopen!
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Area is under construction and the pool was not opened which is why we booked here. If certain things are not available or working, they should not be advertised. Beds were comfortable and the staff we interacted with were nice.
Stayed 1 night in Aug 2025

4/10 Poor

Sasha

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025