Hilton Garden Inn Richmond South/Southpark

3.0 star property

Photo gallery for Hilton Garden Inn Richmond South/Southpark

Terrace/patio
Deluxe Room, 1 King Bed, Jetted Tub | Living area
Daily cooked-to-order breakfast for a fee
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
800 Southpark Blvd, Colonial Heights, VA, 23834
  • Southpark Mall
    ‪12 min walk‬
  • Keystone Antique Truck and Tractor Museum
    ‪3 min drive‬
  • Virginia State University
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Premier Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Comfort Room, 1 King Bed (With Drinks-Snacks)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Accessible

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Colonial Heights

Located in Colonial Heights, Hilton Garden Inn Richmond South/Southpark is in the business district, within a 15-minute walk of Regal Southpark Mall and Southpark Mall. .This hotel is 0.8 mi (1.3 km) from Appomattox River and 1.3 mi (2.1 km) from Keystone Antique Truck and Tractor Museum.

What's nearby

  • Keystone Antique Truck and Tractor Museum - 6 min walk - 0.6 km
  • Southpark Mall - 10 min walk - 0.9 km
  • Virginia State University - 5 min drive - 3.7 km
  • Rogers Stadium - 5 min drive - 3.5 km
  • Petersburg National Battlefield Park - 6 min drive - 5.7 km

Getting around

  • Petersburg Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Southpark Mall Food Court - ‬8 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬13 min walk

About this property

Hilton Garden Inn Richmond South/Southpark

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Richmond South/Southpark offers 155 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 guestrooms featuring microwaves. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at Great American Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Uncovered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark Colonial Heights
South/Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Richmond Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Garden Inn Richmond South/Southpark Colonial Heights

Hilton Garden Inn Richmond South/Southpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 866 reviews
Rating 8 - Good. 210 out of 866 reviews
Rating 6 - Okay. 86 out of 866 reviews
Rating 4 - Poor. 37 out of 866 reviews
Rating 2 - Terrible. 47 out of 866 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, from check-in to check-out. Great space to hang out with our son before we had drop him off at the base.
Stayed 3 nights in May 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My hotel stay here was excellent will stay here ag

Stayed 1 night in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Arthur, Denville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for a night! They have modern renovated rooms and great service. I happened to come here twice in a week. I left my water bottle the first time, and was very delighted when I asked if they had a lost and found and still had my bottle. I would’ve assumed they threw out items that were left behind. I appreciated it!
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: most personable and friendly; made my stay better. Room temperature: not satisfactory, too warm. Breakfast: highly enjoyable.
Stayed 1 night in Apr 2025

2/10 Terrible

alan

Stayed 1 night in Apr 2025

4/10 Poor

Joanna

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff was not helpful at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling home from Florida

Great location for my overnight stay
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service

Richmond and Smooth

Very helpful staff. Easy checkin and friendly front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Jodi, Mansfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off 95 with plenty of restaurants in the area. Rooms are spacious and clean. Staff is very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Elevator and lighting issues

The elevator (1of 2) was out of order and on occasion, the only one working sounded over loaded and was “jumpy”. The lighting in the bathroom was insufficient and we’re asked by staff to move a floor lamp from the bedroom into the bathroom when more light was necessary. Otherwise, all was good
Stayed 3 nights in Mar 2025

2/10 Terrible

Kwanza

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rye staff were so very pleasant and I appreciate it being pet-friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dionne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very informative about restaurants in the area and flower 🌼 shops. I needed blue roses for my daughter and the lovely lady, recommended a great florist near by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maurice

Stayed 1 night in Mar 2025

10/10 Excellent

Charlene

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be staying here in the future!

Clean, quiet, safe, friendly, welcoming.
Stayed 3 nights in Mar 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness
very disappointed that the fitness center was not available. was not told prior to reservation.
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay

Hotel was being renovated but the room and common areas were well maintained. The staff and service were great!
Stayed 2 nights in Mar 2025

8/10 Good

George

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access not bad for being under construction
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed. I paid full price to stay in a hotel that was completely being remodeled. Dust, dirt, construction everywhere. There was no breakfast, even though it was advertised and they said there would be. There was a homeless man sleeping in the downstairs “what used to be their dining area”. The cover to the AC unit was laying on the floor when we returned from an outing. The toilet ran all day and all night. There was no mention of the hotel being under complete construction and the nightly full rate of almost $200 was charged. We expected to use the pool and gym….not even sure those exist currently. I am sure this will be a beautiful hotel, when the construction is complete, but currently….it is a wreck and full price is ridiculous.
Stayed 2 nights in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the room was spacious and clean, the lighting was just fair. The hotel is doing renovations so it was noisy, even at 7:00am on Saturday morning. Lobby was nice but entrance and elevator messy with construction dust.
Stayed 1 night in Feb 2025