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ECHO Suites Extended Stay by Wyndham Richmond West

2.0 star property

Photo gallery for ECHO Suites Extended Stay by Wyndham Richmond West

Exterior
Suite, 2 Queen Beds, Non Smoking
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Kitchen

Explore the area

View map
9940 Independence Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Richmond

With a stay at ECHO Suites Extended Stay by Wyndham Richmond West in Richmond, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 10.9 mi (17.6 km) from Virginia Commonwealth University and 11.2 mi (18 km) from Richmond Raceway.

What's nearby

  • Virginia Hospital & Health - 3 min drive - 3.8 km
  • Short Pump Town Center - 4 min drive - 5.6 km
  • Bowlero West End - 4 min drive - 5.2 km
  • Henrico Doctors' Hospital - 5 min drive - 6.1 km
  • Regency Square Mall - 5 min drive - 6.5 km

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬15 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Chicken Salad Chick - ‬13 min walk

About this property

ECHO Suites Extended Stay by Wyndham Richmond West

ECHO Suites Extended Stay by Wyndham Richmond West offers 124 accommodations with air conditioning. 50-inch LED televisions come with digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include an elevator and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Built in 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Wyndham Key mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Echo Suites Richmond West Hotel
Echo Suites Richmond West Richmond
Echo Suites Richmond West Hotel Richmond

ECHO Suites Extended Stay by Wyndham Richmond West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 211 reviews
Rating 8 - Good. 32 out of 211 reviews
Rating 6 - Okay. 25 out of 211 reviews
Rating 4 - Poor. 21 out of 211 reviews
Rating 2 - Terrible. 27 out of 211 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Lynn

Stayed 1 night in Nov 2025

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean but had deteriorated due to cheap materails. The bed squeeked and bumped every time I rolled over; heard the same from the room above and beside in both rooms on both trips (very cheap bed frames). Poor trash removal, good housekeeping, polite at office, clean premises. Elevator broke once, hot water went out once and all water went out once.
Stayed 8 nights in Dec 2025

10/10 Excellent

Tracy

Stayed 1 night in Dec 2025

8/10 Good

Tracy

Stayed 1 night in Dec 2025

4/10 Poor

Robert

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Paper-thin walls & ceilings. We could clearly hear the TV from the adjacent room play ALL NIGHT through checkout. The guests above had quite the full room but at least they settled down by about 1 AM. Even though this is an extended stay, there are no real amenities in the room. No coffee maker, no dishes/silverware and the bathroom had no washcloths. Not terribly clean, either. There were food stains on a leg of a chair that dripped onto the floor and bits of stuff & whatnot under the bed. We thought that since this was a newish hotel that at it might be...nice? No, but at least the front desk was. Will ~NOT~ be staying here again. Just...wow. 2 stars for friendly front desk. One star otherwise.
Stayed 1 night in Nov 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, great staff, plenty of parking for larger vehicles!
Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities
There was a squatter in our room and check in and there were no other available rooms so we had to go to another hotel at 1:00 AM. The front desk person didn’t do a single thing to make the situation better. He made us try to get into the room which was locked from the inside. I am expecting a full refund for this disastrous experience!!!
Stayed 2 nights in Nov 2025

8/10 Good

Devin

Stayed 1 night in Nov 2025

6/10 Okay

Marissa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Elevator was Ou the whole time but the staff was nice
Stayed 3 nights in Oct 2025

10/10 Excellent

NaTia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Helpful front desk staff!
Stayed 3 nights in Oct 2025

8/10 Good

Kiara

Stayed 7 nights in Oct 2025

6/10 Okay

Broghan

Business traveller
Liked: Staff & service
Room was fine staff is great. Parking is good but the walls are so thin u can hear EVERYTHING. Only reason why I may not stay there again.
Stayed 11 nights in Oct 2025

8/10 Good

Kiara

Stayed 7 nights in Sep 2025

2/10 Terrible

Jeremy

Stayed 1 night in Jul 2025

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Stayed 11 nights in Sep 2025

4/10 Poor

Teresa

Stayed 7 nights in Aug 2025

10/10 Excellent

Lyshondia

Stayed 4 nights in Sep 2025

10/10 Excellent

Marshon

Stayed 7 nights in Aug 2025

4/10 Poor

Shane

Stayed 1 night in Jun 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2025

4/10 Poor

celia

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, the front desk, employee informed me that the beds that I had prepaid for was unavailable so they downgraded us, with no refund or offer of one. The elevator is broken and we were replaced on the top floor. The bed did not have a box spring. They do not provide anything like cups or silverware for an extended stay room. The bathroom had another person's stuff in it, and there was hair on counters. The hallways and stairwells smelled of body odor and marijuana. Lastly, there was somebody sleeping on the floor at the end of the 4th floor hallway. We checked in here because it had good reviews, but I'm not really sure how they have received any such reviews. Would not recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Euniece

Stayed 2 nights in Aug 2025

2/10 Terrible

felix, loganville

Stayed 13 nights in Aug 2025

4/10 Poor

Craig

Disliked: Staff & service, property conditions & facilities

Absolutely horrible!!!

The elevator was out of service the whole weekend. Although the room was comfortable, the shower overflowed into the living space. When I called down to the front desk to let them know, they said that they would bring up a mop so that I, the guest, could clean it up. When I told the front desk person that it was not my job to clean up something that was there fault I was met with incredulity and attitude. I guess lucky for me. The person that I was with was a little bit more empathetic the front desk person left the mop and some gloves and said to just ring the Mop out in the toilet and she would come up and get it later. Not only will I not stay at this place again but I will be disputing the charge on my credit card. Absolutely horrible.
Stayed 2 nights in Aug 2025