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Candlewood Suites Richmond - West Broad by IHG

2.5 star property

Photo gallery for Candlewood Suites Richmond - West Broad by IHG

1 bedroom, desk, laptop workspace, blackout curtains
BBQ/picnic area
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

View map
2100 Dickens Rd, Richmond, VA, 23230
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Virginia Commonwealth University
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

8.8 out of 10
Excellent
(55 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (Room Type Assigned at Check-In)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

When you stay at Candlewood Suites Richmond - West Broad by IHG in Richmond, you'll be in the business district, within a 10-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 7.8 mi (12.6 km) from Short Pump Town Center and 5.8 mi (9.3 km) from Richmond Raceway.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 3.2 km
  • University of Richmond - 5 min drive - 3.1 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.6 km
  • Carytown - 7 min drive - 9.9 km
  • Virginia Commonwealth University - 9 min drive - 11.3 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Denny's - ‬1 min walk
  • ‪Plaza Azteca - ‬7 min walk
  • ‪Roots Natural Kitchen - ‬2 min walk
  • Mekong Restaurant
  • ‪Original Mexican Restaurant - ‬14 min walk

About this property

Candlewood Suites Richmond - West Broad by IHG

Suburban hotel with a fitness center and a 24-hour front desk
Candlewood Suites Richmond - West Broad by IHG offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 98 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
You can enjoy a meal at the restaurant serving the guests of Candlewood Suites Richmond - West Broad by IHG, or stop in at the snack bar/deli.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Candlewood Suites Richmond - West Broad by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 976 reviews
Rating 8 - Good. 254 out of 976 reviews
Rating 6 - Okay. 93 out of 976 reviews
Rating 4 - Poor. 69 out of 976 reviews
Rating 2 - Terrible. 68 out of 976 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henrietta

Travelled with partner
Liked: Amenities
Plenty of room
Stayed 1 night in May 2025

4/10 Poor

Jose

Travelled with family
The place wasn’t clean, but location was convenient to us and easy parking.
Stayed 3 nights in May 2025

8/10 Good

Aster

Liked: Cleanliness, staff & service, property conditions & facilities
i was only 4 hours
Stayed 1 night in May 2025

10/10 Excellent

Fredrika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place in Richmond. Stay here 7 times a year.
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property/peaceful and convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Stayed 2 nights in Apr 2025

10/10 Excellent

Arminta

Liked: Cleanliness, staff & service, property conditions & facilities
great for what it was
Stayed 2 nights in Apr 2025

8/10 Good

Divinity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t revive the right type of room but we adjusted, everything else was fine, no hot breakfast or complimentary fruit or anything either
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Stayed 1 night in Apr 2025

6/10 Okay

Kimberly

Stayed 3 nights in Mar 2025

4/10 Poor

Belinda

Business traveller
Disliked: Cleanliness, property conditions & facilities
What you see online is not what you get the furniture are old and building need updated and the carpet smell and the room have a dirty smell the hallway smells overall the staff is very nice also the linen are very discolored I would never stay there again
Stayed 3 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Should have been good— didn’t quite get there.

The staff was friendly enough, and the set up of the suit room was good for our family of four. However, the hotel has a linen problem. They provided only 2 towels for 4 people. We went to the front desk and asked for two more towels, and they said we’d have to try again in the morning. Additionally, the sheets had stains. I think (hope) they were clean, but they didn’t look like nice new sheets. Additionally, the AC was oddly loud— sounded like an airplane landing. It kept my 18 year old up all night.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

The stay was excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Isha, Chesapeake

Stayed 1 night in Mar 2025

8/10 Good

Montina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to bad. Clean. Stove however in our room didn't work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Scott’s addition.
Stayed 1 night in Apr 2025

6/10 Okay

Kendra

Travelled with family
Liked: Cleanliness, staff & service
Hotel staff were very friendly. Hotel is slightly outdated. Our room was clean with very minor issues. I would stay again .
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Tabitha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Colsum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025