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Best Western Plus Richmond Airport Hotel

2.5 star property

Photo gallery for Best Western Plus Richmond Airport Hotel

Coffee service
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Seven Pines National Cemetery
    ‪5 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(70 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(86 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Quality Inn Richmond Airport
Sandston
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.6 out of 5, Good, 1,011 reviews
The price is AU$110
includes taxes & fees
7 June - 8 June
Quality Inn Richmond Airport

About the area

Sandston

When you stay at Best Western Plus Richmond Airport Hotel in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8 mi (12.9 km) from Richmond Raceway and 8.2 mi (13.2 km) from Virginia Commonwealth University.

What's nearby

  • White Oak Village - 2 min drive - 1.4 km
  • Seven Pines National Cemetery - 5 min drive - 4.2 km
  • Dorey Park - 6 min drive - 7.8 km
  • Dabbs House Museum & Henrico County Tourist Information Center - 8 min drive - 6.8 km
  • Broad Street - 11 min drive - 6.6 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Wawa - ‬16 min walk
  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Plus Richmond Airport Hotel

Best Western Plus Richmond Airport Hotel offers 119 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms featuring microwaves and iPod docking stations. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sandston? This hotel has facilities measuring 441 square feet (41 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 80 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport

Best Western Plus Richmond Airport Hotel

Best Western Richmond Airport

Best Western Richmond Airport Hotel

Best Western Sandston

Plus Richmond Hotel Sandston

Best Western Plus Richmond Airport Hotel Hotel

Best Western Plus Richmond Airport Hotel Sandston

Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 521 out of 1433 reviews
Rating 8 - Good. 330 out of 1433 reviews
Rating 6 - Okay. 231 out of 1433 reviews
Rating 4 - Poor. 168 out of 1433 reviews
Rating 2 - Terrible. 183 out of 1433 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Johan

I did find a single roach in my room and the hot water was down cause of weather but they were able to offer another night which was very kind of them to do would definitely stay again!
Stayed 1 night in Feb 2026

6/10 Okay

Benjamin

Stayed 1 night in Feb 2026

2/10 Terrible

Michele

Stayed 1 night in Feb 2026

8/10 Good

Alice

Stayed 1 night in Jan 2026

10/10 Excellent

Adeline

Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 2 nights in Jan 2026

2/10 Terrible

John

1st room had stained couch…
Stayed 1 night in Feb 2026

4/10 Poor

Nicholas

Stayed 6 nights in Jan 2026

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Place was fine laundry worked well and it was quiet. Room was acceptable for the rate charged. Would book in a pinch or if on a budget
Stayed 1 night in Feb 2026

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great...... had microwave, Fridge and streaming services on the tv. We had a great time would definitely recommend and also the front desk staff was friendly and assisting.
Stayed 1 night in Jan 2026

4/10 Poor

Shantell

Travelled with group
Disliked: Cleanliness, amenities
Staff was nice. Hotel is a disaster. Dirty rooms and the breakfast room downright filthy. Heater wouldn’t shut off so choice was freezing or boiling.
Stayed 1 night in Jan 2026

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Staff was courteous. Room was clean and the bed was amazing. I slept a solid 7 hours.
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Disliked: Cleanliness, amenities
The rooms are dated, bedding was stained, breakfast was subpar, staff could have been more professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has a shuttle to and from airport, staff is friendly and helpful, rooms are modern and clean, restaurant has good food and great staff! This one of the better hotels I’ve stayed at in a long time!
Stayed 1 night in Jan 2026

10/10 Excellent

daniel

Stayed 1 night in Jan 2026

8/10 Good

Edward Jr

Liked: Cleanliness, staff & service, amenities
Overall good. Unfortunately I stepped in a hairball on the floor, so I know it could have been better vacuumed. Other than that it was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

2/10 Terrible

Deanna

Stayed 3 nights in Jan 2026

10/10 Excellent

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

DEBRA

Stayed 1 night in Jan 2026

2/10 Terrible

Rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, shabby, and did not smell good.
Stayed 1 night in Jan 2026

10/10 Excellent

Oriana

Stayed 1 night in Oct 2025

10/10 Excellent

Cornelius

Stayed 2 nights in Jan 2026

6/10 Okay

Davin

Liked: Staff & service, property conditions & facilities
This is a 3 star Best Western. A lot of the other guests were shady and made me feel a little unsafe
Stayed 3 nights in Nov 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were very pleased with this hotel. It has been upgraded recently and is nice. The check in was fast and easy. The breakfast had a lot to be desired though. The coffee machine was not working at all and no attendant in the area.
Stayed 1 night in Jan 2026