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Holiday Inn Richland on the River by IHG

3.5 star property

Photo gallery for Holiday Inn Richland on the River by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds, Courtyard View
Meeting facility
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar

Explore the area

View map
802 George Washington Way, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪1 min walk‬
  • Place, Kadlec Regional Medical Center
    ‪7 min walk‬
  • Place, Columbia Point Golf Course
    ‪3 min drive‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(15 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Courtyard View

8.0 out of 10
Very good
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View

8.4 out of 10
Very good
(18 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.7 out of 5, Good, 708 reviews
The price is AU$202
includes taxes & fees
12 Oct - 13 Oct
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

About the area

Richland

A stay at Holiday Inn Richland on the River by IHG places you in the heart of Richland, steps from Columbia River and Howard Amon Park. .This hotel is 0.2 mi (0.3 km) from Columbia River Exhibition of History, Science and Technology and 0.3 mi (0.4 km) from Richland - Benton City Loop.

What's nearby

  • Howard Amon Park - 1 min walk - 0.0 km
  • Columbia River Exhibition of History, Science and Technology - 5 min walk - 0.4 km
  • Richland - Benton City Loop - 6 min walk - 0.5 km
  • Kadlec Regional Medical Center - 7 min walk - 0.7 km
  • Columbia Point Golf Course - 3 min drive - 2.7 km

Getting around

  • Pasco Station - 17 min drive
  • Tri-Cities Airport (PSC) - 15 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Sterling's - ‬6 min walk
  • ‪Moonshot Brewing Pub at the Park - ‬6 min walk
  • ‪Roasters Coffee Bar - ‬10 min walk
  • ‪Panda Express - ‬6 min walk

About this property

Holiday Inn Richland on the River by IHG

Riverwalk hotel with a fitness center and a seasonal outdoor pool
Holiday Inn Richland on the River by IHG offers 150 accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a ballroom.
Enjoy American cuisine at Ripples Riverside Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Richland? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ripples Riverside Grille - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ripples Riverside Grille

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - October 2020

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay
  • Resort fee: USD 4.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanford House
Hanford House Red Lion
Hanford House Richland
Red Lion House
Red Lion Richland
Red Lion Richland Hanford House
Richland Hanford
Richland Hanford House
Richland Red Lion
Red Lion Richland Hanford House Hotel
Red Lion Hanford House Hotel
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Richland Hanford House Richland

Holiday Inn Richland on the River by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 397 out of 775 reviews
Rating 8 - Good. 187 out of 775 reviews
Rating 6 - Okay. 95 out of 775 reviews
Rating 4 - Poor. 48 out of 775 reviews
Rating 2 - Terrible. 48 out of 775 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Susan

Stayed 3 nights in Jun 2025

8/10 Good

Lesley, Morgan Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dated. Carpets rather old, landscape needed attention. OTW the hotel met our needs for a stop over
Stayed 1 night in Jun 2025

10/10 Excellent

Alexia

Stayed 1 night in May 2025

2/10 Terrible

Faith

Stayed 1 night in Jun 2025

4/10 Poor

Craig

Stayed 1 night in May 2025

8/10 Good

Ryan, Rochester

Stayed 2 nights in May 2025

6/10 Okay

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice room & good location. Hotel needs some updates including ADA issues. There are no hand rails on the stairs for entrance 3. At least 2 of the key card access readers were not functioning… @ entryway 3 from courtyard and the main pool entrance, which is another ADA issue.
Stayed 3 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

CHRISTY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a lot of things.
Stayed 1 night in May 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was not great. Arrived at 4:15. Had to wait 45min. Room wasn’t ready. Pilots checked out late…
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was amazing! Both my husband and I slept SO good! Great blackout curtains! Loved the wood ceilings!
Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I didnt like the restaurant. i felt like they were using the free breakfast options. they were iut of stuff to.make 2 of the 5 drink options
Stayed 1 night in May 2025

10/10 Excellent

Nate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 1 night in May 2025

10/10 Excellent

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room! Customer service was top tier!
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. We enjoyed the hot tub. Also restaurants were very close.
Stayed 2 nights in Mar 2025

6/10 Okay

katherine

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

john

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I ordered a kobe hamburger 20+ dollars..it was so over cooked I couldn't eat it. The hand writting on my room key packet for internet access was so bad I had to call the front desk to decipher it.....room cleaning was every other day on a room harge of over 200+ per day!!!!!
Stayed 4 nights in May 2025

4/10 Poor

Misty

Stayed 4 nights in May 2025

4/10 Poor

Misty

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the property was on the river and had a very beautiful walking trail. Property is a little old and needs some upkeep. Property does not let check in early and would not let us take the continental breakfast to our room. Staff was fairly unpleasant especially the front desk clerk had 2 interactions with her and neither were enjoyable.
Stayed 4 nights in May 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Judi(th), Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely to be on the river
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Stayed 1 night in Apr 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness
Ok
Stayed 1 night in Mar 2025