I am a woman that often travels on my own. This was the case here. I felt the hotel and area to be very safe. I reserved a sea view room with a balcony. The hotel location is great in Ponta Delgada. I spent several days just walking all over the city. Each morning I would run along the waterfront. The views were beautiful. Breakfast was excellent with a great selection: scrambled eggs, bacon, sausage, fruits, cheeses, breads, pastries, juices, and coffees. The room was comfortable and clean with a firm bed (which I prefer). The room did have a bit of a musty smell and could have used some updated carpet/flooring, but other than that, it was perfect. The a/c kept the room cool and comfortable. There is onsite parking, which was full my first night, so I parked in the public ramp next to the hotel ramp. The public ramp ended up being under €10 for the night. I was able to get into the hotel ramp for €7.50/day for the remainder of my stay. Finally, the people. I have not experienced such warm hospitality in years! Everyone was warm and professional, and helped make my stay wonderful! I would definitely stay here again.