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Familotel Kaiserhof

4.0 star property

Photo gallery for Familotel Kaiserhof

Exterior
Indoor pool, outdoor pool, pool loungers
Front of property
Hypo-allergenic bedding, in-room safe, blackout curtains
Luxury Suite, 1 Bedroom, Hot Tub, Mountain View | Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
  • Restaurant
  • Gym

Explore the area

View map
Nr 78, Berwang, Tirol, 6622
  • Place, Sun-Jet
    ‪6 min walk‬
  • Place, Sonnalmlift
    ‪6 min walk‬
  • Place, Sonnalm Ski Lift
    ‪6 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪92 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View | Balcony view

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night
Moserhof
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  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 338 reviews
The price is AU$280
includes taxes & fees
18 May - 19 May
Moserhof

About the area

Berwang

With a stay at Familotel Kaiserhof in Berwang, you'll be near ski lifts, within a 10-minute walk of Sonnalmlift and Sonnalm Ski Lift. .This all-inclusive hotel is 8 mi (12.8 km) from Highline 179 and 8.2 mi (13.2 km) from Ehrenberg Castle Ruins.

What's nearby

  • Sun-Jet - 6 min walk - 0.6 km
  • Sonnalmlift - 6 min walk - 0.6 km
  • Sonnalm Ski Lift - 6 min walk - 0.6 km
  • Mooslift - 9 min walk - 0.8 km
  • Tanellerkarlift - 14 min walk - 1.2 km

Getting around

  • Berwang Bichlbach Station - 6 min drive
  • Kranebitten Airport (INN) - 91 min drive

Restaurants

  • ‪SonnAlpin - ‬4 min walk
  • ‪McDonald's - ‬14 min drive
  • ‪H2sepp - ‬2 min walk
  • Grubighütte 2050m
  • ‪Das View - ‬15 min walk

About this property

Familotel Kaiserhof

Familotel Kaiserhof offers 85 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Rooms open to balconies. Accommodations are furnished with twin sofa beds. Cable television is provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and children's robes. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 85 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Detached private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. Additional features at this hotel include an arcade/game room, ski storage, and gift shops/newsstands. You'll be on the slopes in no time with the complimentary ski shuttle.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is available for a surcharge.
Familotel Kaiserhof has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Parking and transport

  • Return airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Ice skating
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Children's robes
  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

Free rollaway/extra beds

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Familotel Kaiserhof Hotel Berwang

Familien Kinderhotel Kaiserhof Berwang

Familien Kinderhotel Kaiserhof Hotel

Familien Kinderhotel Kaiserhof Hotel Berwang

Familotel Kaiserhof Hotel

Familotel Kaiserhof Berwang

Familotel Kaiserhof Hotel

Familotel Kaiserhof Berwang

Familotel Kaiserhof Hotel Berwang

Familotel Kaiserhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Beautiful stay

Great location, wonderful staff, amazing rooms and views. The staff was welcoming and had great recommendations for biking and hiking. The views were gorgeous. They had a lot of activities for children and families. I would stay here again.
Stayed 1 night in Jul 2018

8/10 Good

Ernst, Baden /Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzurlaub mit Enkel

Hotel wo der Gast König ist und dies auch spürt. Es werden einem alle Wünsche erfüllt, wenn man mit dem Personal spricht. Mich hat errstauntr, dass ich einfach so ein Upgrade Zimmer bekommen habe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel En mooi centraal gelegen

Kind vriendelijk maar voor ouderen niet storend Goede wellnes voorzieningen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hub nach Neuschwanstein

Die Hotelwahl entstand eigentlich aus einer Notlage. Wir hatten uns kurzfristig für die Besichtigung der nahegelegenen (ca. 30km) Schlösser Neuschwanstein und Neuschwangau entschieden, und dieses Hotel bot beim Buchen das beste Verhältnis in Sachen Nähe, Ambiente, Ansprüchen und Preis. Der langen Rede kurzer Sinn: Das Hotel als solches ist Spitze. Wir wurden sehr freundlich empfangen. Der anschliessende Service war sehr gut und zuvorkommend. Ebenfalls gefallen hat uns das Hotelzimmer (für zwei Erwachsene mit Kind) - also eine Art Doppelzimmer mit Etagenbett für zwei Kinder. Zimmer hell, geräumig und mit traumhafter Aussicht auf die Berge. Hotel-Pool und Wellness-Angebote konnten wir infolge Zeitmangel leider nicht nutzen. Zur Lage des Hotels: Dieses befindet sich im Wintersportort Berwang im Tirol Mitten im Hochsommer ist da natürlich nicht viel los. Dies störte uns aber nicht, da wir das Hotel sowieso nur als Hub für die erwähnte Schloss-Exkursion über die Grenze genutzt hatten. Aber wenn man nach dem Aufwachen oder beim Chillen am Abend einen Ausblick auf die Berge hat, und man mal die Ruhe geniessen will, ist das trotzdem ein Aufsteller. Nun, wir können das Hotel jedem empfehlen.

8/10 Good

Marco, Limmen

Liked: Cleanliness, staff & service, room comfort

prima hotel voor gezinnen met jonge kinderen

Het hotel is volledig ingesteld op gezinnen met jonge kinderen. Onze al wat oudere kinderen hebben zich echter prima vermaakt in het zwembad, maar het is echt een kinderhotel. Het hotel bood half-pension. Het ontbijt was uitstekend, maar het diner konden we niet waarderen. Het buffet voor de kinderen was zeer beperkt en vonden onze kinderen niet lekker (veel aanbod van groenten). De omgeving is schitterend. Het personeel is zeer vriendelijk.

10/10 Excellent

Pietro, Baden-Württemberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

familienfreundliches Hotel mit Niveau

Sehr gut geführtes 4*-Hotel, das den Spagat zwischen Kinderhotel und Wellness-Hotel meistert.

6/10 Okay

Silvia, Westerwald

Disliked: Cleanliness, property conditions & facilities, room comfort

In die Jahre gekommenes 4 Sterne Hotel.

Frühstück und Abendessen waren sehr ansprechend.Das Hotelpersonal war auch sehr nett. Doch für ein 4 Sterne Haus fehlte was. Die Sauerkeit lies sehr zu Wünschen übrig. 1 Tag gar kein Zimmerservice. Ein benutzes Glas stand den ganzen Aufenthalt im Zimmer. Der Clou war :" nicht 1 Blatt Toilettenpapier war im Bad." So was darf in einem 4 Sterne Hotel nicht passieren.