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Aiden by Best Western South Reno

3.0 star property

Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
1 bedroom, premium bedding, in-room safe, desk
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

Map
5851 S Virginia Street, Reno, NV, 89502
  • Meadowood Mall
    ‪2 min walk‬
  • Reno-Sparks Convention Center
    ‪19 min walk‬
  • Atlantis Casino
    ‪2 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

J Resort

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (4242)
The price is AU$150
for 1 room
includes taxes & fees
2 July - 3 July
J Resort

About the area

Reno

With a stay at Aiden by Best Western South Reno in Reno (Reno/Tahoe Airport), you'll be a 3-minute walk from Meadowood Mall and a 2-minute drive from Reno-Sparks Convention Center. .This hotel is 1.3 mi (2.1 km) from Atlantis Casino and 4.2 mi (6.7 km) from Grand Sierra Resort Casino.

What's nearby

  • Meadowood Mall - 2 min walk - 0.2 km
  • Reno-Sparks Convention Center - 19 min walk - 1.6 km
  • Atlantis Casino - 2 min drive - 2.9 km
  • Peppermill - 4 min drive - 4.7 km
  • Grand Sierra Resort Casino - 5 min drive - 6.8 km

Getting around

  • Reno Station - 12 min drive
  • Reno Tahoe Intl. Airport (RNO) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Round1 Reno - ‬10 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Sonic Drive-In - ‬9 min walk

About this property

Aiden by Best Western South Reno

Hotel with free parking, a quick walk to Meadowood Mall
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring microwaves. Cable programming along with smart speakers are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
At Aiden by Best Western South Reno, enjoy a satisfying meal at the restaurant.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Aiden by Best Western South Reno has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - January 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Aiden by Best Western South Reno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1212 out of 1929 reviews
Rating 8 - Good. 454 out of 1929 reviews
Rating 6 - Okay. 150 out of 1929 reviews
Rating 4 - Poor. 48 out of 1929 reviews
Rating 2 - Terrible. 65 out of 1929 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

michelle, Battle Mountain

Stayed 1 night in Mar 2025

10/10 Excellent

Austin

Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

J Trinidad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2025

8/10 Good

Yunwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay with family and dogs

Comfortable one-night stay with a friendly front desk. Love the little park area for the dogs. The reason for 4-star is because our cable didn’t work and the way to fix it was that they asked us to call their service vendor directly to resolve. It was a little awkward explaining who we were to the service rep. What would have helped is if the hotel called the cable service support, established the reason for the call, then transferred to us to explain the issue. The cable issue was fixed after 1+ hr.
Stayed 1 night in Mar 2025

6/10 Okay

Craig

Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, breakfast was superb!!
Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place to stay in Reno. Parking and pet area has very good lighting for those late night pet potty breaks.
Stayed 1 night in Mar 2025

4/10 Poor

Caroline

Business traveller, Travelled with family
Disliked: Cleanliness
Sheets were dirty , trash can in bathroom was dirty and toilet seat
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean, comfy. This is a great deal def only place i would stay when I'm in Reno.
Stayed 1 night in Mar 2025

6/10 Okay

Zherina

Stayed 2 nights in Feb 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are extremely helpful. Fixed anything needed. Place smelled and looked clean. No problems that weren't fixable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Melinda

Liked: Cleanliness, staff & service
My room was next to some really loud and obnoxious . From 11:30 until 1:30 AM it went on and on ..... I finally knocked on their inside door and yelled to be quiet - finally I got a security guard and the manager to go over to them. They quieted down a bit but continued talking loud. I would not recommend this place !!!
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room . Simple. Clean. Spacious. Comfortable. Nice front desk staff. Exterior is not very attractive but room was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is good, and location is perfect!

The room itself is good; not excellent but also not bad, and definitely above average. It has been remodeled, and for an older hotel, I appreciate that. The one thing that would've made the room itself ideal is if the sink/vanity was behind the door in the actual bathroom. I stayed with someone else and it would've been nice to keep the noise of the running water begind the bathroom door so I wasn't disturbing the other person. Also, the floors could've been cleaner. My socks gor dirty, but I had slippers, so that was a very minor issue. Aside from the actual room, the location is ideal. It was very central to everywhere I wanted to go to. Location is perfect, and overall the room was comfortable and clean. I would definitely consider staying there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with group
Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sherri

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was nice and very clean. I love that it was pet friendly and the rooms didn’t smell. It’s close to many good options and shopping. Nights were quiet and the gym was well kept. Pool wasn’t open yet but looked to be good size and they have a small bar and an outdoor seating and fire pit making it a cute spot and even fun in the warmer months. I’d definitely stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Jack

Stayed 1 night in Nov 2024

4/10 Poor

Serge

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Pretty decent property but I got eaten up by fleas or something in the worst way. I'm still itching a week later. I don't recommend it but if you're willing to deal with the possibility of getting bitten by whatever bugs then go for it.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to Mt Rose

Great location near Mt Rose ski area and close to Reno shopping. Very convenient, clean, and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made reservation with wrong date.

I arrived with my confirmation and told the desk clerk(Alex) about my reservation. He checked and wasn't able to find it because i made a mistake and put the wrong date. Super nice and tried to help, but I had to correct it with Hotels.com. I was able get everything corrected in a few minutes over the phone. Room was clean, no carpet, which we liked. The noise in this area is loud with the traffic, and people driving through the parking lot thumping music.
Stayed 1 night in Mar 2025

10/10 Excellent

Yongxin

Stayed 1 night in Feb 2025