Embassy Suites Hotel Charlotte

Property class: 3.5

Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Indoor pool
Business centre
Exterior
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air-conditioning

Explore the area

View map
4800 S Tryon St, Charlotte, NC, 28217
  • Place, Renaissance Park
    ‪18 min walk‬
  • Place, Billy Graham Library
    ‪2 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

1 King Bed Non-Smoking

  • Sleeps 4

1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking

  • Sleeps 4

1 King Mobility Hearing Accessible Tub Suite Non-Smoking

  • Sleeps 4

1 King Premium Suite Hearing Accessible Non-Smoking

  • Sleeps 4

2 Queen Beds Non-Smoking

  • Sleeps 6

2 Queen Hearing Accessible

  • Sleeps 6

2 Queen Premium Suite Non-Smoking

  • Sleeps 6

King Special Location Non-Smoking

  • Sleeps 4

2 Room Conference Suite-1 King Bed-Non-Smoking

  • Sleeps 4

2 Room Corner Premium Suite-1 King Bed Non-Smoking

  • Sleeps 4

2 Room Honeymoon Suite-1 King Bed-Non-Smoking

  • Sleeps 4

2 Room Premium Conference Suite-1 King Bed-Non-Smoking

  • Sleeps 4

2 Room Premium Suite-1 King Bed-Non-smoking

  • Sleeps 4

2 ROOM CORNER SUITE-1 KING BED-NON SMOKING

  • Sleeps 4

2 ROOM PREMIUM SUITE-2 QUEENS BEDS-NONSMOKING

  • Sleeps 6

2 ROOM SUITE-2 QUEEN BEDS-NONSMOKING

  • Sleeps 6

2 BDRM/2BATH PRESIDENT STE-2 KING BEDS-NOSMOK

  • Sleeps 6

1 King Suite Mobility Hearing Accessible Tub Non-Smoking

  • Sleeps 4

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • 102 sq m
  • Sleeps 6
  • 2 King Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Bathtub

  • Sleeps 2

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

Suite, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2

Room, 1 King Bed, Non Smoking

  • Sleeps 2

Suite, Accessible, Non Smoking

  • Sleeps 2

Suite, 1 King Bed, Non Smoking (Conference)

  • Sleeps 2

King, Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 2

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 2

Suite, 1 King Bed, Non Smoking (Parlor)

  • Sleeps 2

Presidential Suite, 2 Bedrooms, Non Smoking

  • Sleeps 4

Suite, Accessible, Bathtub

  • Sleeps 2

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • Sleeps 2

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4

Room, 1 King Bed, Non Smoking

  • Sleeps 2

2 Room Corner Suite-1 King Bed-Non Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

1 Kg Ste Mobility/Hearing Access Tub No Smok

  • Sleeps 4

Two-Room Conference Suite With 1 King Bed-Non Smoking

  • Sleeps 4

2 Room Honeymoon Suite-1 King Bed-Nonsmoking

  • Sleeps 4

2 Room Corner Premium Suite-1 King Bed Nosmok

  • Sleeps 4

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 6

One-Bedroom Suite With 2 Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

2 Bdrm/2Bath President Ste-2 King Beds-Nosmok

  • Sleeps 6

Hearing Accessible Premium King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

2 Room Premium Conference King Suite

  • Sleeps 4

King Suite With Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(58 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Charlotte

Located in Charlotte, Embassy Suites Hotel Charlotte is within a 10-minute drive of Charlotte Convention Center and Bank of America Stadium. .This hotel is 4.3 mi (7 km) from NASCAR Hall of Fame and 4.6 mi (7.5 km) from Spectrum Center.

What's nearby

  • The Olde Mecklenburg Brewery & Biergarten - 15 min walk - 1.3 km
  • Renaissance Park - 18 min walk - 1.5 km
  • Billy Graham Library - 2 min drive - 2.4 km
  • Charlotte Regional Farmers Market - 2 min drive - 2.4 km
  • York Road Community Park - 2 min drive - 2.3 km

Getting around

  • Woodlawn Station - 1 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cook Out - ‬10 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬15 min walk
  • ‪Azteca - ‬10 min walk

About this property

Embassy Suites Hotel Charlotte

Embassy Suites Hotel Charlotte offers 274 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 274 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Enjoy American cuisine at E'terie Grill & Lounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Charlotte? This hotel has 13003 square feet (1208 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
E'terie Grill & Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 10.73 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 10.73 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Embassy Suites Hotel Charlotte Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 179 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 94 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. Bed was awesome. Bar service was cool for the Panther game too! Very well done!
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Greatl
Stayed 1 night in Jan 2026

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Travelled with family
Cleaniness, great staff, amenities, beautiful hotel!
Stayed 2 nights in Jan 2026

2/10 Terrible

Khayla

Liked: Property conditions & facilities
Disliked: Amenities
The toilet Had Piss init , I could hear everything going on In the room beside me . They Were Sooo loud like literally I could not sleep when I told the front desk they only offered Hilton points because I booked through a third party /
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 2 nights in Jan 2026

8/10 Good

Cassandra

Stayed 2 nights in Dec 2025

6/10 Okay

Brandolyn

Liked: Cleanliness
Disliked: Amenities
I’ve had embassy breakfast several times before, but this particular time it was not too good. The pancakes were awful and the bacon was overcooked.
Stayed 1 night in Jan 2026

10/10 Excellent

Kiana

Stayed 2 nights in Jan 2026

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little outdated but comfortable
Stayed 2 nights in Jan 2026

4/10 Poor

Wydishe

Stayed 2 nights in Dec 2025

10/10 Excellent

Rosalind, West Columbia

Stayed 1 night in Dec 2025

8/10 Good

Travis

Stayed 1 night in Dec 2025

6/10 Okay

Makayla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We came specifically for the pool, & it was closed upon our arrival. Hotel staff worked with me and compensated me for the amenity being out of order. Actually, they went above and beyond for us! The hotel is remodeled, so you can tell it is an older building. The room wouldn’t get cool & the microwave or coffee maker wasn’t working properly. The breakfast was typical hotel breakfast, but it was a nice variety. Overall, I do recommend this hotel mostly because of the wonderful staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Oasti

Liked: Staff & service
Disliked: Room comfort
We literally did not get any sleep could hear cars going up and down road all night like they were racing
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wow just amazing, size of the rooms are amazingly huge. Breakfast OMG its like pre-covid time. 5 star.
Stayed 1 night in Dec 2025

2/10 Terrible

BREANNA

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We were put in a room that was being renovated & was not informed. Our sink was consistently clogged. Our shower leaked into the room. Housekeeping never was serviced because they did not acknowledge us after speaking with them & confirming a time for them to come by. We did get ankther room but the entire stay was extremely poor and no apologies or assistance was given without serious advocacy.
Stayed 3 nights in Dec 2025

4/10 Poor

John

Stayed 3 nights in Dec 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice.
Stayed 5 nights in Dec 2025

10/10 Excellent

Akayla

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in Dec 2025

2/10 Terrible

Rich

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was supposed to have the bar/grill open through 8 pm is the one reason we decided on this site. I understand it is Christmas but I contacted them 4 days prior to verify the bar/grill would be open however they decided last minute Christmas Eve to close it Christmas Day. So the didn’t have all the emenaties available.. there was also to be a 2 drink on the hotel as well. We drove 8 hrs
Stayed 1 night in Dec 2025

10/10 Excellent

Ruben, Osakis

Liked: Cleanliness, property conditions & facilities
Very good everything
Stayed 1 night in Dec 2025

10/10 Excellent

Nikkia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk lady on Saturday,bartender on Sunday, Hector and security gentleman.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Dec 2025

6/10 Okay

Lauren

Stayed 2 nights in Dec 2025