10/10 Excellent
danielle
Travelled with family
27 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What enticed me about this hotel was the fact that it had kid friendly vibes and per prior reviews I read there was a childrens pool, waterslide and a mini water play area. The check-in process was straightforward and they gave us a pool key since we got there before our room was ready, so that was awesome! Once we got checked in they wanted to place my family very far from the Paradise(main pool) but I requested if they could adjust because originally, the prior guest services person said we were alot closer. So I greatly appreciated that because we had a toddler and planned on using the pool a lot and didn't want to do that trek back and forth. They have a pond that separates the rooms as you walk over to the pool and that was very fun for my toddler as she got a major kick out of seeing the ducks and the baby ducks. The other East pool, however, was closed the entire stay due to maintenance issues. This didn't affect our stay as we were on the side of the property, but it did make the Paradise pool busy. Also the kids play area (water park) was under renovations, but this wasn't bothersome either because we preferred the pool and that was on the other side of the property.We loved that it was further from downtown Palm Springs so it was quiet and very relaxing,but if we wanted to go there, it wasn't a far drive. The location was prime for going to the Living Desert.Overall we loved this property and would love to come back for our annual Spring Break family trip.:)
danielle
Stayed 3 nights in Mar 2025