Residence Inn Ontario Airport

3.0 star property

Photo gallery for Residence Inn Ontario Airport

Exterior
Lobby
BBQ/picnic Area
Fridge, microwave, oven, stovetop
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym

Explore the area

View map
2025 Convention Center Way, Ontario, CA, 91764
  • Place, Ontario Convention Center
    ‪3 min walk‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Place, Ontario Mills Shopping Mall
    ‪4 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

Penthouse, 2 Bedrooms, Non Smoking

  • 91 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Ontario

With a stay at Residence Inn Ontario Airport in Ontario (Racimo), you'll be within a 5-minute drive of Ontario Convention Center and Ontario Mills Shopping Mall. .This hotel is 1.1 mi (1.7 km) from Regal Edwards Ontario Palace and 1.7 mi (2.8 km) from Cucamonga-Guasti Regional Park.

What's nearby

  • Ontario Convention Center - 3 min walk - 0.3 km
  • Toyota Arena - 3 min drive - 4.5 km
  • Ontario Mills Shopping Mall - 4 min drive - 6.0 km
  • Victoria Gardens - 6 min drive - 11.9 km
  • Pomona College - 8 min drive - 13.3 km

Getting around

  • Upland Station - 5 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 5 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Cheba Hut - ‬17 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Vineyards - ‬4 min walk

About this property

Residence Inn Ontario Airport

Hotel in Ontario with free breakfast and a fitness center
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 200 guestrooms, featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Mingle with other guests at the complimentary reception, held on select days. A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 25 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Reviews

Residence Inn Ontario Airport Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 446 out of 1006 reviews
Rating 8 - Good. 197 out of 1006 reviews
Rating 6 - Okay. 123 out of 1006 reviews
Rating 4 - Poor. 102 out of 1006 reviews
Rating 2 - Terrible. 138 out of 1006 reviews

Reviews

2/10 Terrible

Rebecca

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
needs renovation
Stayed 4 nights in Jul 2025

2/10 Terrible

Kayla

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I never leave reviews, but that’s how bad this property was. DO NOT GO HERE, especially to stay for the bar exam as I did. It's already a stressful two days and the conditions were horrible. If i had not already spent so much money on my trip and the test, I would've left. For starters, I did early check in but waited two hours for my room to be ready. Then I get the room; when I approach my room there’s bags of trash and dirty blankets outside of it, presumably from the people who stayed in the room before me... I walk in and whoah, the place is not only outdated but extremely dusty, literal dust on the desk and side table. I then stepped in a giant brown puddle that my shoe stuck to on the carpet. Since it was so late in the day and with the staff already low on clean rooms, I decide to suck it up. It got worse, there were splatters of unknown substances on the headboard, mirror door for the cloest and in the kitchen. I took a shower to discover only one clean towel, the rest had little black hairs on them. Additionally, the shower also had multiple hairs and wouldn't drain properly. I ended up keeping my shoes on during my entire stay as the floors were disgusting .The next morning I found long black hairs tangled into the sheets (I don't have black hair) and blankets while making the bed, not to mention orange stains. It was truly one of the worst hotel experiences I've ever had. On top of all of that, parking was $17.00 a day.
Stayed 2 nights in Jul 2025

6/10 Okay

Adis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service great!
Stayed 4 nights in Jul 2025

10/10 Excellent

Oanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was dirty with hairs on towels, breakfast was also not very great
Stayed 7 nights in Jun 2025

6/10 Okay

Amy

Travelled with family, Travelled with group
Location was great, right across the convention center. Maintenance can be a little better i.e. broken cupboards, little mold in the cupboards. Maybe hire more housekeepers during major events, some rooms weren't ready by check-in time. There were 2 ladies at the front desk that were very nice and try to accommodate us as best as they can.
Stayed 2 nights in Jul 2025

8/10 Good

LIA

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Pratima

Stayed 7 nights in Jul 2025

4/10 Poor

Gwendolyn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Subpar facility

The check in service was nice. The first room was infested with ants and door to downstairs bedroom had a broken window, as well as the chairs were pilling. The man can in with a fumigation bomb and some spray that was not ant spray because he was out of ant spray. We change rooms at 11pm. The second room had a big mouse hole in the wall. While getting ready to check out the large glue track was noticed behind the trash can under the kitchen sink. Had the trap been seen the night of stay, We would not have stayed in the room. This in the 4th room if Been in at this residence inn and all 4 rooms sink faucet in kitchen were in very poor condition. Water skirting out and was running all over the sink. I hate to complain but this facility is not being maintained very well! The beds are great and sleep well. The area is closer to me and I wish I could stay without issues.
Stayed 1 night in Jul 2025

2/10 Terrible

Arking

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a terrible
Stayed 1 night in Jul 2025

10/10 Excellent

Gokulakrishnan

Stayed 7 nights in Jun 2025

8/10 Good

Alfred

Travelled with family
Friendly staff

4/10 Poor

Shannon C

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Staff were awesome! Grounds were nasty.

PROS: Staff were attentive and very friendly. Location was a quick walk across the street from the convention center. CONS: Grounds were just gross. I stayed here with my dog and clearly everyone else did too, because there was dog crap EVERYWHERE. Dog area had garbage cans but no poop bags so that may be part of the problem, but there are grassy areas throughout the property and there were land mines everywhere. There was also bagged garbage everywhere, leading me to believe they either need more public garbage cans, more housekeeping staff, or probably both. Room was fine as far as size and amenities but all furniture was shabby, bed was uncomfortably hard, fridge was LOUD, a/c was LOUD, noise from outside was loud, and my bathroom fan/light (also loud) kept turning on and blinking all by itself. I want reiterate that all the staff were terrific but the management/ownership of this place should be ashamed of themselves for making such nice people work in such a garbage hotel. For reference - I normally camp or stay in Motel 6 with zero problems. I’m pretty easy to please. If I’m grossed out and bothered, it’s BAD.
Stayed 3 nights in Jul 2025

4/10 Poor

Ashutosh

Stayed 7 nights in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Raquel Beatriz

Stayed 6 nights in Jul 2025

6/10 Okay

Yujie

Disliked: Property conditions & facilities
If your room is on the first floor and next to the outside airconditioner, it is a little noisy.
Stayed 5 nights in Jun 2025

8/10 Good

Ellen

Stayed 1 night in Jun 2025

4/10 Poor

Gwendolyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were very nice. Room conditions were not very good.
Stayed 6 nights in Jun 2025

8/10 Good

Jinghao

Stayed 7 nights in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Old furniture in the room, some needs serious repair. Dirty landscape.
Stayed 2 nights in Jun 2025

2/10 Terrible

queosha

Stayed 7 nights in Jun 2025