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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Reception
Reception
Front of property – evening/night
Studio Suite, 1 Queen Bed | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Kitchen

Explore the area

View map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, North Carolina State University
    ‪5 min drive‬
  • Place, Lenovo Center
    ‪6 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds

7.6 out of 10
Good
(29 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

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Embassy Suites by Hilton Raleigh Crabtree

  • Pool
  • Breakfast included
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4.4 out of 5, Excellent, 1,020 reviews
The price is AU$262
includes taxes & fees
28 Sept - 29 Sept
Embassy Suites by Hilton Raleigh Crabtree

About the area

Raleigh

With a stay at Homewood Suites by Hilton Raleigh - Crabtree Valley in Raleigh (Northwest Raleigh), you'll be a 2-minute drive from Crabtree Valley Mall and 7 minutes from North Carolina State University. .This hotel is 4.1 mi (6.6 km) from Lenovo Center and 6.1 mi (9.8 km) from Raleigh Convention Center.

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.0 km
  • North Hills Shopping Center - 4 min drive - 4.1 km
  • North Carolina Museum of Art - 4 min drive - 4.0 km
  • North Carolina State University - 5 min drive - 5.2 km
  • Lenovo Center - 6 min drive - 6.6 km

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • ‪Auntie Anne's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪Kanki Japanese House of Steaks & Sushi - ‬12 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel with free breakfast, near Crabtree Valley Mall
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the grocery/convenience store serving guests of Homewood Suites by Hilton Raleigh - Crabtree Valley. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 458 out of 1017 reviews
Rating 8 - Good. 221 out of 1017 reviews
Rating 6 - Okay. 164 out of 1017 reviews
Rating 4 - Poor. 88 out of 1017 reviews
Rating 2 - Terrible. 86 out of 1017 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
In need of much needed maintenance, painting, chipped furniture, soiled carpet throughout. The staff was lovely. They were friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Travelled with family
Liked: Amenities
Maintenance seems to be lax multiple guest in our party had rooms with water damage or standing water, musty smells associated with water damage. Elevators were having issues. Some of the electrical outlets and phones didn’t work in our room but overall seemed nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Allen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in need of renovation & updating. The lobby is very nice but the rooms were sub-par. The elevator had been out of operation for more than a week. The elevator that did work, did not close properly. I am unable to recommend this hotel to friends & family, especially being a Hilton Honors member
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was nice and comfy, there was a strong smell of cigarette smoke despite being non smoking.
Stayed 1 night in Jun 2025

4/10 Poor

Jolandjro

Disliked: Cleanliness
Very dirty
Stayed 2 nights in Jun 2025

4/10 Poor

Judy

Disliked: Cleanliness, property conditions & facilities, room comfort

There are better places in the same area.

We have stayed in multiple Homewood's because they have been consistent; except for this one. The entire hotel beeds to be updated and repaired. Breakfast hours were 6:30-9:30 but there was little to nothing left by 8:30 with nothing being replaced even though there was still an hour left. The room had a light with a switch we couldn't find so we had to unscrew the bulbs, the kitchen area had the basics for plates and utensils, but not enough if you needed to prepare even a small meal in your room. The location was convenient but otherwise, disappointing from a name we trusted.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New business traveler.

My stay was excellent. Staff was nice and all expectations were met!
Stayed 1 night in Jun 2025

6/10 Okay

Natalie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
great bones.. lots of potential but needs an update /refresh.

2/10 Terrible

Jane

Stayed 3 nights in Jun 2025

4/10 Poor

Laura

Travelled with family
Check in was supposed to be at 3:00 but we couldn't check in until 5. Room wasn't cleaned well. Dirty bar of soap in the shower. Breakfast was not good. The orange just was watered down, no cream cheese for bagles, biscuits were hard. Door to room was loose. Didn't feel safe.
Stayed 1 night in Jun 2025

8/10 Good

Marin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was wonderful spacious and clean
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place is a dump. Old and dirty. Pool disgusting. Poor air conditioning. Stale smell. Would never stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly staff. Good location.
Stayed 2 nights in Jun 2025

8/10 Good

Elba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is well maintained, clean, and safe. Beds and linens are very comfortable. Included continental breakfast was very nice. It is located within walking distance of the mall and restaurants. Not a five star review because of the front desk staff customer service. We arrived close to midnight and staff member walked out from behind a door with a pleasant look on their face, literally until the moment we made eye contact. From then on they were dry, short, and appeared annoyed. Not sure what provoked the change.
Stayed 1 night in Jun 2025

2/10 Terrible

Tim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were so friendly but that is the only nice thing I have to say. The room was disgusting. The first thing we walked into the room a piece of wall trim fell off the wall and scratched me all down the back of my arm, the carpet was dirty, the shower had mold and mildew in it and the exhaust fan was falling out of the ceiling. Then when we were walking out the side door two rats ran in front of us. We rented this hotel to be able to enjoy the pool and it was completely empty. We were so very disappointed.
Very dirty
Mold in the shower
Hairdryer was covered in something sticky
Fan was falling out of the ceiling
Stayed 4 nights in May 2025

10/10 Excellent

Marquisha

Great
Stayed 1 night in Jun 2025

10/10 Excellent

Sedrick

Stayed 1 night in Jun 2025

6/10 Okay

Kristan

Travelled with family
Liked: Cleanliness, staff & service
The room was adequate. I thought since it was a Hilton, it would have a higher standard. Everything was clean, the staff was friendly and it was quiet. However, the air conditioning did not work well and it was not air conditioned in the hallways. Made for a musty smell. We had to rearrange the room to get the sofa bed out, which made it a challenge to get around the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hayli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff! Will stay again
Stayed 4 nights in Jun 2025

2/10 Terrible

Tina

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn’t like the roach I saw when I went down for breakfast. Told the lady Angela from the kitchen and she killed it. The next morning my husband killed a huge roach that came out from under the bed.
Stayed 2 nights in Jun 2025

6/10 Okay

Alisa

Liked: Cleanliness
Disliked: Property conditions & facilities
Everything was nice just not at the standard A Hilton brand should be.
Stayed 2 nights in Jun 2025

4/10 Poor

Tara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was very helpful and kind. The bottles of waters at check-in were a nice touch. The linens were clean. The proximity to the bike trail was great. However, not a Hilton "feel" at all. The property is dated and needs a lot of updates and overall maintenance. The biggest issue for us was the weird humidity and mildew smell that they tried to cover up with green tea essential oils. The room itself was hit or miss on cleanliness: mold in the shower caulking, dead bugs in the windowsills, thick dust, and stained carpet, walls and furniture. Deadbolt didn’t lock, we had to put a chair against the door for a minimal security measure. Additionally, we weren’t told about any youth sporting tournaments. At 11pm on our 2nd night, our neighbors arrived and I woke up to my headboard shaking from children going wild in the next room. I reached out to the number provided for help but didn’t have a lot of success. Only one questionable elevator. The pool was overly cloudy with chemicals, not well maintained, and landscaping was overgrown. The mattresses were terrible. Only 1 waffle machine. The staff was so nice though and brought linens for the sofa bed. Really, if they weren't so nice, we would have given less stars.
Stayed 2 nights in Jun 2025

8/10 Good

Merrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops.
Stayed 1 night in Jun 2025