Save

Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Reception
Front of property – evening/night
Seasonal outdoor pool, pool umbrellas, pool loungers
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Double Beds

7.4 out of 10
Good
(35 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Balcony

7.6 out of 10
Good
(8 reviews)
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Raleigh

With a stay at Homewood Suites by Hilton Raleigh - Crabtree Valley in Raleigh (Northwest Raleigh), you'll be a 2-minute drive from Crabtree Valley Mall and 6 minutes from North Carolina State Fairgrounds. .This hotel is 3.7 mi (6 km) from North Carolina State University and 6.1 mi (9.8 km) from Raleigh Convention Center.

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.0 km
  • Laurel Hills Park - 2 min drive - 2.1 km
  • North Carolina State University - 4 min drive - 5.6 km
  • Lenovo Center - 5 min drive - 7.0 km
  • Raleigh Convention Center - 10 min drive - 12.6 km

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • ‪Auntie Anne's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬13 min walk

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the grocery/convenience store serving guests of Homewood Suites by Hilton Raleigh - Crabtree Valley. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 422 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 167 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 103 out of 1003 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian

Stayed 1 night in Dec 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very disrespectful and unprofessional. There was a mix up on their part of my reservation. Apparently there was another Stephanie Cooper and I was giver her reservation and she was given mine. The night shift came upstairs screaming for us to get out. Was very rude and unapologetic. When they realized that it was their mix up they were very nonchalant and dismissive. The next morning I spoke with management and I guess they spoke to her about it so she made up a lie on my mother and had us thrown out into the snow. I’ve never expect anything like this before . I’m dealing with chemo and my mom is helping me she is 71 years old. This establishment should be closed down. Drug use and everything else goes on there but we were thrown ours. Tell me how is that balanced? Anyhow I found a different Hilton and hopefully this will be better
Stayed 1 night in Dec 2025

8/10 Good

Dominique

Stayed 1 night in Nov 2025

2/10 Terrible

Lee

Stayed 3 nights in Dec 2025

4/10 Poor

Melissa

Liked: Staff & service, room comfort
Disliked: Cleanliness
This hotel is not what I expect from the brand. There were no luggage carts, huge red stains on the carpet, and housekeeping didn't clean the coffee pot from the previous guest (terrible surprise first thing in the morning). The "kitchen" was subpar with no spoons and only one fork. There no condiments with the breakfast and the eggs were cold. One elevator was broken and the check in staff was rude.
Stayed 2 nights in Dec 2025

4/10 Poor

Patrick, Hermosa Beach

Travelled with family
Disliked: Property conditions & facilities
Toilet flush problems, window screens dirty and falling off windows, the hotel needs an update and does not meet Hilton standards
Stayed 1 night in Dec 2025

10/10 Excellent

Alvar

Stayed 1 night in Nov 2025

6/10 Okay

Darlene

Stayed 4 nights in Nov 2025

8/10 Good

Younes

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Room is clean snd spacious. My only comment is they had installed exhaust hoods in the Kitchenette, walking down the hallway you’ll smell the cooking in the other rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Celines

Stayed 2 nights in Nov 2025

2/10 Terrible

Elbrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities
this palce was terrible the staff they are so mean like the guess are not paying they need better training i was super desapinted how I was treated the bads of this hotel I really don't understand how Hilton put their name on something like this this place sucks big time never again will stay in a place like this misstreat the guess like we are staying for free nothing works in there elevetors are broken is a mess
Stayed 1 night in Nov 2025

2/10 Terrible

samantha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
don’t stay hwre
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing and the room was comfortable and quiet!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 3 nights in Nov 2025

2/10 Terrible

Crystal

Stayed 4 nights in Nov 2025

4/10 Poor

william

Stayed 2 nights in Nov 2025

2/10 Terrible

Brittney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival we had a bad experience. First they didn’t have any extra sheets or blankets for our pull out sofa so we had to pull sheets off one bed and make due for two nights, then there was a water bug in our bathroom, most of the gym equipment was in operable and the final straw was when my husband went to work out at 530a Monday there was a homeless person sleeping in gym. There was never anyone at front desk and didn’t have a manager available ever but they did respond via text. I requested a full refund due to the inconvience and only credited me one night. Still fighting with Hilton to get reimbursed as this is so unacceptable. This property needs to do way better. For a Hilton property we were VERY disappointed
Stayed 4 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, room comfort
The breakfast items were overcooked, especially the egg omelettes. I found a roach crawling in my bathroom underneath my washcloth. The front service clerk was missing from the are for half an hour or so.
Stayed 1 night in Nov 2025

6/10 Okay

Tasha

Stayed 2 nights in Nov 2025

2/10 Terrible

Vikki

Stayed 3 nights in Nov 2025

2/10 Terrible

Ozelle

Stayed 2 nights in Nov 2025

6/10 Okay

Bernadette

Travelled with family
Liked: Staff & service, amenities
french toast tasteless, bacon extremely thin
Stayed 2 nights in Nov 2025

10/10 Excellent

Tanisha

Liked: Amenities, property conditions & facilities
Great
Stayed 4 nights in Nov 2025

10/10 Excellent

Johnathon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Rosylina

Stayed 2 nights in Nov 2025