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The River House

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Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Via 140 La Isla, Puerto Quito, Pichincha, 170950
  • Place, Macallares Waterfall
    ‪18 min drive‬
  • Place, Yaussa Cocoa Farm
    ‪18 min drive‬
  • Place, CHICAO Cocoa Farm
    ‪22 min drive‬

Room options

View all photos for Luxury Chalet, 1 Queen Bed, Non Smoking, Mountain View

Luxury Chalet, 1 Queen Bed, Non Smoking, Mountain View

Luxury Chalet, 1 Queen Bed, Non Smoking, Mountain View

  • River view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Chalet, 2 Bedrooms, Non Smoking (Saudade - 2)

Luxury Chalet, 2 Bedrooms, Non Smoking (Saudade - 2)

Luxury Chalet, 2 Bedrooms, Non Smoking (Saudade - 2)

  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chalet, 1 Queen Bed, Non Smoking, Garden View

Luxury Chalet, 1 Queen Bed, Non Smoking, Garden View

Luxury Chalet, 1 Queen Bed, Non Smoking, Garden View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Chalet, 1 Queen Bed, Non Smoking (Serendipity - 4)

Luxury Chalet, 1 Queen Bed, Non Smoking (Serendipity - 4)

Luxury Chalet, 1 Queen Bed, Non Smoking (Serendipity - 4)

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Chalet, 1 Queen Bed, Non Smoking (Inefable - 5)

Luxury Chalet, 1 Queen Bed, Non Smoking (Inefable - 5)

Luxury Chalet, 1 Queen Bed, Non Smoking (Inefable - 5)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Puerto Quito

Located in Puerto Quito, The River House is on the riverwalk, within a 15-minute drive of Macallares Waterfall and Yaussa Cocoa Farm. .This family-friendly lodge is 7.7 mi (12.4 km) from CHICAO Cocoa Farm and 11.8 mi (19 km) from Caiman Waterfall.
View more Lodges in Puerto QuitoOpens in a new window

What's nearby

  • Macallares Waterfall - 18 min drive - 9.0 km
  • Yaussa Cocoa Farm - 18 min drive - 11.2 km
  • CHICAO Cocoa Farm - 22 min drive - 15.3 km
  • Río Silanche Bird Sanctuary - 33 min drive - 25.8 km
  • Caiman Waterfall - 43 min drive - 23.6 km

Restaurants

  • ‪Safary Lunch - ‬5 min drive
  • ‪Maíz & Yuca - ‬7 min drive
  • ‪Parador Cafetería - ‬5 min drive
  • ‪Hotel Y Restaurante Andy - ‬4 min drive
  • ‪Andy - ‬7 min drive

About this property

The River House

The River House offers 5 air-conditioned accommodations with washers/dryers and complimentary bottled water. Rooms open to furnished balconies. These individually decorated and furnished accommodations include single sofa beds. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with smart speakers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the lodge include a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, body scrubs, and body treatments.
Make yourself at home in one of the 5 individually decorated guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with single sofa beds. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and smart speakers are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, including a lazy river and bicycles to rent. This lodge also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The lodge also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 1:00 PM.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 1:00 PM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
The River House has a restaurant on site.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured, uncovered self parking on site
  • Free secured extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 1:00 PM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 18; reservation required
  • Private picnics

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Books
  • Ecotours
  • Evening entertainment
  • Farming classes
  • Fishing
  • Games
  • Lazy river
  • Library
  • Music library
  • Piano
  • Playground
  • Stereo
  • Wine tasting room
  • Winery release events

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In a nature reserve
  • In the mountains
  • On the riverwalk
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Telescope
  • Terrace

Spa

  • Body scrubs
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Grab bar in shower
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2022
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Single sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Printer
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 7:00 PM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 8:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Guests should be aware that 3 dogs reside at this property

This property enforces quiet hours from midnight to 8:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

1 child per adult, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (January 1) Gala Dinner per adult: USD 30
  • New Year's Day (January 1) Gala Dinner per child: USD 15 (from 6 to 12 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: USD 30
  • Valentine's Day (14 February) Gala Dinner per child: USD 15 (from 6 to 12 years old)
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per person (one-way)
  • Hosted evening meal: USD 18

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The River House Lodge

The River House Puerto Quito

The River House Lodge Puerto Quito

The River House Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Niels Skov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fantastic hotel. Very peaceful and beautiful, located in the jungle on a hill side next to the river. From the cabins there is a great view over the beautiful garden and tree tops. The river water is clear and perfect for a swim. The service and hospitality is outstanding.
Stayed 1 night in Jul 2024

10/10 Excellent

Angeles

Lugar hermoso con atención distinta y personalizada
Stayed 2 nights in Feb 2024