2/10 Terrible
Marc
Travelled with family
6 June 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed.
1. We were not told that the Super 8 motel was under renovation when we booked two rooms for two nights.
2. We arrived and were told that there is a standard fee of $100 damage deposit per room. We needed to know that at the time of the booking.
3. We arrived at the hotel at 5:00pm after a long day of travel, we are tired, not interested in fighting.
4. We are told that the rooms are not ready for us, no lamps by bedside.
5. No hangers or place to hang clothes anywhere in the room.
6. No sheets for the hide a bed, but we specifically booked two beds.
7. No iron to go with the ironing board.
8. The ironing board was covered in black dust from construction. We had to wash the ironing board before ironing clothes.
9. There was 2/3 of the weather stripping / door sweep was missing on the main door to outside, there was a huge 1/2 inch gap at the bottom of the door to let bugs in, which we had to fill temporarily.
10. The coaxial cable running to the tv was pulled out of the wall and just hanging loose
11. The bathtub had many long 12" black hairs from the last guest and huge black stains/smudges 4" x 4" on the side of tub.
12. The entire area around toilet was dirty, covered in hair and smelled of urine.
13. There were many large paint and drywall mud stains on the floor in bathroom.
Very disappointed, but we were in town for a family wedding and all other hotels already sold out so did not have an optino to go elsewhere. Not Happy!
Marc
Stayed 2 nights in May 2025
