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One Querétaro Plaza Galerías

3.0 star property

Photo gallery for One Querétaro Plaza Galerías

Reception hall
Check-in/check-out kiosk
Restaurant
Standard Room, 2 Double Beds | View from room
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
Av. 5 de Febrero 108-A Col Ninos Heroes, Querétaro, QUE, 76010
  • Place, Galerías Querétaro Shopping Center
    ‪9 min walk‬
  • Place, Autonomous University of Querétaro
    ‪14 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | View from room

Standard Room, 2 Double Beds

  • City view
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Querétaro

You'll be centrally located in Querétaro with a stay at One Querétaro Plaza Galerías, within a 15-minute walk of Galerías Querétaro Shopping Center and Autonomous University of Querétaro. .This hotel is 2.1 mi (3.3 km) from Plaza Santa Maria Bullring and 2.2 mi (3.6 km) from Alameda Hidalgo Park.

What's nearby

  • Galerías Querétaro Shopping Center - 9 min walk - 0.8 km
  • Autonomous University of Querétaro - 14 min walk - 1.2 km
  • Plaza Santa Maria Bullring - 14 min walk - 1.2 km
  • Cerro de Las Campanas National Park - 15 min walk - 1.3 km
  • Santa Rosa de Viterbo Temple - 19 min walk - 1.6 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Hotel Plaza Camelinas - ‬5 min walk
  • ‪Bar Holiday Inn - ‬3 min walk
  • ‪Los Pepes - ‬2 min walk
  • ‪Los Arcos - ‬3 min walk
  • ‪tacos vicky - ‬5 min walk

About this property

One Querétaro Plaza Galerías

One Querétaro Plaza Galerías offers 126 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 126 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Late night fare is available from room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Queretaro
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Queretaro
One Querétaro Plaza Galerías
One Queretaro Plaza Galerias
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Querétaro

One Querétaro Plaza Galerías Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Jesus

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación era muy pequeña y sucia. Creo que nunca han limpiado abajo de las camas. Las paredes del baño sucias, los pisos viejos y con falta de mantenimiento en todo el cuarto. Mala experiencia
Stayed 1 night in Dec 2025

10/10 Excellent

Victor Isaac

Stayed 2 nights in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Aug 2025

6/10 Okay

JAIME

Travelled with family
Liked: Amenities
De llamar la atención el estado de limpieza de áreas comunes, elevadores, pasillos y comedor sucios.
Stayed 2 nights in Aug 2025

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025

2/10 Terrible

Jose Alejandro

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El clima no servía
Stayed 1 night in May 2025

10/10 Excellent

Jing

Stayed 1 night in Dec 2024

10/10 Excellent

Luis Ángel

Liked: Amenities, property conditions & facilities
Bien, un poco antiguo el hotel pero bien
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Antonio

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

8/10 Good

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the management team are fantastic.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
No cart for luggage
Stayed 1 night in Jul 2024

8/10 Good

Balkis De Guadalupe

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bueno para una noche, sólo que un elevador no servía y por la mañana era difícil la movilidad. Ofrecen descuento en el restaurante del hotel fiesta, pero no lo recomiendo, el servicio muy lento y había cucarachas en las mesas.
Stayed 2 nights in Jun 2024

2/10 Terrible

Maria Ytzel

Stayed 1 night in Mar 2024

6/10 Okay

Lester

Stayed 1 night in Mar 2024

8/10 Good

Gloria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property lack of maintenance.
Stayed 1 night in Jan 2024

4/10 Poor

Ana

Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2023

4/10 Poor

Gerardo

Not impressed
Stayed 1 night in Dec 2023

10/10 Excellent

ISMAEL

Stayed 1 night in Oct 2023

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super cool they’ll get you an Uber (avoid taxis) super helpful you’re a taxi ride away from work centro not waking distance at all overall property is good and clean
Stayed 2 nights in Apr 2023

6/10 Okay

Anelvi

Stayed 1 night in Apr 2022

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities

Needs improvement

The only thing that was not clean was the floors there were greasy! The beds were so so wish they were a little more comfortable.
Stayed 1 night in Dec 2021

8/10 Good

Lorenzo

Stayed 1 night in Dec 2021