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Room type Options Nightly price Book
Executive Room
18 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Quadruple Room
21 square metres
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Double Room
9 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Single Room
8 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Comfortable hotel, walk to Alameda Hidalgo Park

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

With a stay at HI Hotel Impala, you'll be centrally located in Querétaro, within a 10-minute walk of Alameda Hidalgo Park and Querétaro Regional Museum. This hotel is 1 mi (1.6 km) from Querétaro Cathedral and 1 mi (1.6 km) from Templo y Convento de la Santa Cruz.

Make yourself at home in one of the 112 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones and ceiling fans, and housekeeping is provided daily.

Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services.

Stop by the hotel's restaurant, Mesón Alameda, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 112
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 3
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

HI Hotel Impala offers 112 accommodations with hair dryers and ceiling fans. Beds feature down comforters. Cable television is provided. Bathrooms include showers with rainfall showerheads. This Querétaro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Hair dryer
  • Ceiling fan
  • Soundproofed rooms
  • Wireless internet access
  • Shower only
  • Cable TV service
  • Free WiFi
  • Dial-up Internet access (surcharge)
  • Down comforter
  • TV size 32
  • Rainfall showerhead
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • No housekeeping
  • Window screens
  • Laptop-friendly workspace
  • Raised toilet seat
  • WiFi speed - 25+ Mbps

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Mesón Alameda - This family restaurant serves breakfast and dinner.

Sky Garden - Onsite rooftop bar. Open select days.

Cafe con Verde - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include a fitness center.

Accessibility

  • Wheelchair-accessible path of travel
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
  • Dogs and cats only
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Parking height restrictions apply

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 72–200 for adults, and MXN 72–200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • HI Hotel Impala
  • HI Hotel Impala Queretaro
  • HI Impala Queretaro
  • HI Impala
  • HI Hotel Impala Hotel
  • HI Hotel Impala Querétaro
  • HI Hotel Impala Hotel Querétaro

We should mention

Only registered guests are allowed in the guestrooms.

Alcohol is not permitted at this property.

Parking height restrictions apply.

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