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Casa Santiago Hotel Boutique

3.5 star property

Photo gallery for Casa Santiago Hotel Boutique

Terrace/patio
Reception
Exterior detail
Business Room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Independencia #28, Col. Centro, Querétaro, QUE, 7600
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪31 min drive‬

Room options

View all photos for Business Room

Business Room

Business Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio
Hotel Patio Santiago
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 434 reviews
Hotel Patio Santiago

About the area

Querétaro

With a stay at Casa Santiago Hotel Boutique, you'll be centrally located in Querétaro, within a 5-minute drive of Aqueduct of Santiago de Querétaro and Casa de la Zacatecana Museum. .This spa hotel is 0.4 mi (0.6 km) from Plaza de Los Fundadores and 0.4 mi (0.7 km) from Convent and Temple of Santa Cruz.

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Zenea Garden - 3 min walk - 0.3 km
  • Querétaro Cathedral - 9 min walk - 0.8 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Hank's Querétaro - ‬2 min walk
  • ‪Gorditas Del Portal - ‬2 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Carola - ‬1 min walk

About this property

Casa Santiago Hotel Boutique

Hotel with a full-service spa, near Aqueduct of Santiago de Querétaro
Casa Santiago Hotel Boutique offers 19 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santiago. Services include hot stone massages and sports massages. The spa is open daily.
Make yourself at home in one of the 19 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and Egyptian cotton sheets. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with showers are provided.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Casa Santiago Hotel Boutique has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 850 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 167 out of 216 reviews
Rating 8 - Good. 29 out of 216 reviews
Rating 6 - Okay. 11 out of 216 reviews
Rating 4 - Poor. 4 out of 216 reviews
Rating 2 - Terrible. 5 out of 216 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Stayed 2 nights in Oct 2025

6/10 Okay

liz

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved that the property was close to everything. However, when I arrived, the hotel host was busy chatting with the onsite restaurant staff. Even after greeting us, she mentioned she wasn’t ready to check us in and had to finish other tasks first. We also noticed that the bathroom windows didn’t lock. When I asked about it, I was told they were all broken and not to worry because there were cameras on the property. That didn’t make me feel very secure. Lastly, the on-site restaurant was a huge disappointment—save your money and time. Overall, not the best first impression. 0/5 stars
Stayed 2 nights in Oct 2025

10/10 Excellent

edgar

Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in Centro Historico within walking distance to many plazas, churches, restaurants and other attractions. We felt safe and comfortable. The staff was wonderful and helpful. The room was small but big enough for my wife and I. The water pressure in the shower was low but it's a good method to conserve water. The curtains in the unit where we stayed did not give enough privacy. If we're are in Queretaro again we would stay here again.
Stayed 4 nights in Sep 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very hot rooms. Little ventilation. L
Stayed 3 nights in Jun 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien, las habitaciones muy cómodas y limpias. Y el personal muy atento.
Stayed 3 nights in May 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable service/concierge/front desk.
Stayed 3 nights in Apr 2025

8/10 Good

SERGIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS EXCELLENT, LOVED THE DEOXRATOIN. THE ROOM TOO SMALL.
Stayed 1 night in Mar 2025

8/10 Good

Sandra, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are well appointed with nice linens and towels and very comfortable bed and shower. A little noise coming from the restaurant in the hotel was a bit annoying but not bad. But the downside was the room had no windows. Made it a bit dark and sad. Have to park in a nearby parking. Not a big deal but not as convenient as on site parking.
Stayed 2 nights in Mar 2025

8/10 Good

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Receptionists friendly and courteous, as well as the restaurant personnel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star all around

5 star all around.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Kirit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet location. Several eating places within walking distance. Restaurant in the property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice, the staff was also very nice and helpful. The rooms are of good size with all the amenities you need, comfortable bed, functional restroom, everything was great. The only difficulty is parking. The hotel does not have their own parking lot, you will have to find public parking, pay and get reimbursed. Other than that, the hotel was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and attentive to details
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diego David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfortable

Great place to stay and relax!
Stayed 1 night in Jun 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend!
Stayed 1 night in Sep 2024