6/10 Okay
lesley
Travelled with family
24 Sept 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Breakfast average?. Beds comfy. Acceptably clean. Pleasant staff. We asked for a quiet room which was good as there was a wedding party going on in the disco with very loud music.
It was a very hot night in the UK when we arrived. This hotel is one that has little labels stuck on the window you are trying to open more than 2 inches, saying the reason for this restriction is for your health and safety as 'Windows are dangerous'. I went to reception to ask for the key to open the window further and unlock the safety feature. I was told he did not have the key. When I asked who did have he said no one in the hotel had them.... It was a health and safety feature! I pointed out that on an airless night with temperatures in the '80s it was both a risky and ridiculous feature. There were two fans provided in the room. However, all the sockets were on the far side of the room and given the short leads, they could only stand in one place. Were it not for this fan I dread to think how our night would have finished. Policies such as this hotels follow the letter of the law to cover their own backs whilst failing to use common sense thereby ignoring obvious guests needs. I would absolutely avoid this place if it was warm weather.
lesley
Stayed 1 night in Jun 2025