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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Exterior
Property video
3 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)
Restaurant
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly

Explore the area

View map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪8 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪8 min walk‬
  • Place, Mujeres Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Captivate Swim-Out King

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out King

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Two Queen

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out Two Queen

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight Ocean View King

Premium bedding, free minibar, in-room safe, desk

Delight Ocean View King

9.2 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View Two Queen

Premium bedding, free minibar, in-room safe, desk

Delight Ocean View Two Queen

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight King

Premium bedding, free minibar, in-room safe, desk

Delight King

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Two Queen

Premium bedding, free minibar, in-room safe, desk

Delight Two Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite King

SLS Elite King

SLS Elite King

7.6 out of 10
Good
(4 reviews)
  • Marina view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Two Queen

SLS Elite Two Queen

SLS Elite Two Queen

  • Marina view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop King

SLS Elite Ocean View Rooftop King

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Ocean View Rooftop Two Queen

Premium bedding, free minibar, in-room safe, desk

SLS Elite Ocean View Rooftop Two Queen

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Specialty Suite

SLS Elite Specialty Suite

SLS Elite Specialty Suite

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Euphoria Suite King

Euphoria Suite King

Euphoria Suite King

  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Euphoria Corner Suite Ocean View King

Balcony view

Euphoria Corner Suite Ocean View King

  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Family Style two-Bedroom

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out Family Style two-Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 135 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Delight Family Style Two-Bedroom

Premium bedding, free minibar, in-room safe, desk

Delight Family Style Two-Bedroom

  • City view
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Euphoria Corner Suite Marina View King

Premium bedding, free minibar, in-room safe, desk

Euphoria Corner Suite Marina View King

  • Marina view
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

  • Ocean view
  • 232 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
  • On private beach
  • Pool
  • Spa pool
  • All-inclusive
4.5 out of 5, Wonderful, 1,593 reviews
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About the area

Punta Sam

Located in Punta Sam (Playa Mujeres), SLS Playa Mujeres – ALL Inclusive Collection is within a 15-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. .This beach property is 10 mi (16.1 km) from Langosta Beach and 10.6 mi (17 km) from Tortuga Beach.

What's nearby

  • Punta Sam Beach - 8 min walk - 0.7 km
  • Punta Sam Ferry Terminal - 8 min walk - 0.7 km
  • Mujeres Beach - 19 min walk - 1.6 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪The Deli - ‬10 min walk
  • ‪The Rooftop - ‬13 min walk
  • ‪caprichos villa del palmar - ‬11 min walk
  • ‪Gourmet Hall - ‬13 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 498 air-conditioned rooms featuring free minibar items and espresso makers. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor pools or 2 hot tubs, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at one of the property's 18 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Visit one of the 5 bars/lounges, 3 beach bars, and 2 poolside bars for a refreshing drink.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at SLS Playa Mujeres – ALL Inclusive Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123005f27c81

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 859 reviews
Rating 8 - Good. 127 out of 859 reviews
Rating 6 - Okay. 71 out of 859 reviews
Rating 4 - Poor. 31 out of 859 reviews
Rating 2 - Terrible. 36 out of 859 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, amenities
The reason I’m not putting 5 stars , it’s hard for us to make a reservation at the restaurant they don’t have space for everyone.everyday they have 1 of the restaurant closed . Also the pool water is very cold in the pools so be ware. Cocunt are 14 dollars I think it’s overpriced.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mengfei

Travelled with family
Liked: Cleanliness, property conditions & facilities
Food is delicious, service is good, resort is new and clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jaynish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property with clean modern facilities, spacious rooms, great location, right off the beach, and most importantly, the friendliest, most helpful support staff
Stayed 4 nights in Dec 2025

8/10 Good

Lev

Stayed 9 nights in Dec 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with delicious restaurants, amazing staff especially at the adult pool and very spacious rooms (we stayed at the swim out 2 bedroom).
Stayed 7 nights in Dec 2025

10/10 Excellent

Sudhir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food in Cancun . Everything perfect. Only suggestion- change bath products to bit more subtle.
Stayed 1 night in Dec 2025

6/10 Okay

Natalija, Strongsville

Stayed 6 nights in Dec 2025

10/10 Excellent

Alexandra, Union

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable. 2nd visit since opening and I will definitely return.,
Stayed 3 nights in Dec 2025

4/10 Poor

Alex

Stayed 4 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the resort and staff were excellent. The variety of activities, food, and ability to just relax if necessary are all a reality at the resort. Travelling with two young kids, there was plenty of options for them to stay busy and overall we enjoyed our experience very much, and would recommend the result to anybody looking for a similar experience.
Stayed 7 nights in Dec 2025

10/10 Excellent

Manish

Stayed 1 night in Dec 2025

8/10 Good

Kaleb

Stayed 5 nights in Dec 2025

8/10 Good

Lisa Marie

Liked: Cleanliness
Stayed 4 nights in Dec 2025

8/10 Good

Dragan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Building itself and new amenities. Staff is trying
Stayed 3 nights in Dec 2025

10/10 Excellent

Seung-Cheol, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Pool
Stayed 3 nights in Oct 2025

10/10 Excellent

Ljiljana

Stayed 4 nights in Dec 2025

8/10 Good

Natalie

Stayed 6 nights in Dec 2025

10/10 Excellent

Alex Lynette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best resort
Stayed 5 nights in Oct 2025

10/10 Excellent

Sobana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful resort. Some upkeep of the property is required, esp by the family pool area. Food was excellent! Great place for families and adults. Bathrooms could use some ventilation.
Stayed 5 nights in Dec 2025

10/10 Excellent

kourtney

service and kindness from staff was amazing. loved the food too
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica, Burlington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful resort! This is the cleanest place on earth. I swear there’s someone with a broom behind you as you walk down the walkway. It’s absolutely esthetically stunning. My family had a wonderful stay
Stayed 5 nights in Dec 2025

6/10 Okay

Sameer

Travelled with group
Liked: Cleanliness
The hotel is good, clean, and the staff were also great, but the management really did not help we booked the room paid extra for the ocean view, but what we got was buildings in front and trees and only a little portion was visible from the balcony. We complained to the management and they said that they were full and they cannot do anything and did not offer much of us credit to compensate the payment that we did for the room. Has worked in hospitality industry. I think the management could've done a better job at taking care of us and making sure that what was advertised on their website and on Expedia and what we paid extra for we should've gotten, but that didn't happen. And from the looks, the hotel wasn't really as busy as they had claimed it to be. All and all the food was OK in some restaurants, but the desserts were amazing. If you are going there, be careful of the steps, too many uneven surfaces, and too many steps that seem hidden.
Stayed 3 nights in Dec 2025

10/10 Excellent

Oyindamola

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Francisco J

Stayed 6 nights in Nov 2025

2/10 Terrible

Amelia

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Me dieron un cuarto en el estacionamiento con un ruido q no se quitó toda la noche en el desayuno me paré por cubiertos porq los meseros ni su luz en la cena le dije q tenía mil hambre porq no comimos y m contestó q no era su problema fui con un gerente después d perder uno d los dos días q fui porq m dieron el cuarto hasta las 4 y les reclame la noche q pase m cambiaron hasta las 5 del otro dia
Stayed 2 nights in Dec 2025