SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Euphoria Corner Suite Ocean View King | Bathroom
Indulge 1 Bedroom Suite
Indulge 1 Bedroom Suite
3 outdoor pools
Indulge 1 Bedroom Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪44 min drive‬
  • Dolphin Discovery
    ‪48 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Delight King

8.8 out of 10
Excellent
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Delight Ocean View Two Queen

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Indulge 1 Bedroom Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

Delight Family Style Two-Bedroom

  • Sleeps 6
  • 2 Queen Beds

SLS Elite Two Queen

  • 50 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Ocean View Rooftop Two Queen

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Luxuriate Two Bedroom Suite

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Two Queen

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Euphoria Suite King

  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Captivate Swim-Out King

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

SLS Elite Specialty Suite

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Captivate Swim-Out Family Style two-Bedroom

  • Sleeps 6
  • 2 King Beds

Euphoria Corner Suite Ocean View King

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Delight Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Euphoria Corner Suite Marina View King

  • Marina view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Punta Sam

With a stay at SLS Playa Mujeres – ALL Inclusive Collection in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. .This beach property is 13.5 mi (21.8 km) from La Isla Shopping Mall and 12.7 mi (20.4 km) from Gaviota Azul Beach.

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk - 0.8 km
  • Playa Mujeres Golf Club - 4 min drive - 3.5 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km
  • Dolphin Discovery - 48 min drive - 11.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 498 air-conditioned rooms featuring free minibar items and espresso makers. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 18 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Wind down with a drink at one of the 5 bars/lounges or 3 beach bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 8719 square feet (810 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at SLS Playa Mujeres – ALL Inclusive Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkelling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (8,719 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 483 reviews
Rating 8 - Good. 69 out of 483 reviews
Rating 6 - Okay. 36 out of 483 reviews
Rating 4 - Poor. 10 out of 483 reviews
Rating 2 - Terrible. 21 out of 483 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 4 nights in Dec 2024

10/10 Excellent

Lillian, East York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the various exercise classes - Boxfit, HIIT, spin - Hernan and Alex were great! We also really enjoyed the Sound Healing and Hydrotherapy.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. Nice and clean. Hotel staff are incredibly friendly and professional. A lot of activities and programs for kids. Food is good especially the Italian restaurant. I would recommend it for families with small children.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property! Loved the small private beach, variety of pools/ sections, and enjoyed the food; Italian, Steakhouse, and Asian were the best- be sure to make a reservation. The shows were impressive and the variety of fitness and wellness classes was amazing too! I believe it was their busiest time (march/spring break) so service could have been quicker at restaurants, but overall everyone is super friendly and willing to help. We’ll definitely be back and we’ll have to stay at the 5th floor jacuzzi rooftop!
Stayed 7 nights in Mar 2025

10/10 Excellent

Kinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that I didn't like is dining reservation. I couldn't make reservation through SLS website for all restaurant. Some of them don't let I make a reservation unless I come in person on their open hours to do it.
Stayed 5 nights in Mar 2025

10/10 Excellent

Aliane I

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary
Stayed 3 nights in Nov 2024

10/10 Excellent

Eden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and restaurants We had a very nice time with our family and would definitely come back!
Stayed 7 nights in Mar 2025

8/10 Good

Allison Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

ARSIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff
Stayed 5 nights in Mar 2025

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. A bit disappointed with the food at Lotus restaurant as well as the negligence of omitting peanuts from our dishes even after informing them about having a peanut allergy. Luckily we had inspected thoroughly before intaking.
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at the SLS Playa Mujeres. The staff was great, always wanting to help make sure you are having a great time. Rooms were very nice, bed was comfortable. Food was very good. Enjoyed lunch at Bungalow the most. Not so great was the random level changes around the property. If you have any mobility issues this is not the place for you. Saw lots of people with wrapped up ankles and knees from falls here.
Stayed 7 nights in Mar 2025

10/10 Excellent

April Mae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was incredible. It’s beautiful and there are multiple dining options. Efrain was our server at the pool and he went above and beyond!! He was the best!!
Stayed 4 nights in Mar 2025

8/10 Good

nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
property is new would give it a year to work out the details
Stayed 5 nights in Mar 2025

2/10 Terrible

Saraswathi

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Neelima

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Food is not tasty no much options
Stayed 3 nights in Mar 2025

10/10 Excellent

Jesus L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SLS playa mujeres is an excellent all inclusive option. It’s a luxury family friendly hotel that offers great customer service. We stayed for 5 nights in March 2025. We love the food options, our favorite was filia, the Italian restaurant. (Outstanding service by Elin) and for lunch Bungalow (the server, Luis and chef, Javier went the extra mile) and from check-in to check-out the bell boy, Hermilo was helpful and friendly. Overall an amazing vacation experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful and very clean. The staff was extremely helpful and I would 100 recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

Bettina

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here. The staff is friendly, the food is great, the atmosphere is 10/10. Rooms are spacious. Amenities are plenty.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sylvia Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel amenities and activities
Stayed 7 nights in Mar 2025

10/10 Excellent

saviz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts other than the rooms face to marina which were noisy
Stayed 6 nights in Mar 2025

10/10 Excellent

Paris

Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort with fantastic service. Very clean. Delicious food. Highly recommend
Stayed 7 nights in Feb 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Private beach
Stayed 7 nights in Mar 2025