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Serenade All Suites - Adults Only Resort

5.0 star property

Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
Lobby
Master Suite
3 outdoor pools, free pool cabanas, pool umbrellas
4 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪4 min walk‬
  • Downtown Punta Cana
    ‪10 min drive‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Master Suite

Master Suite

Master Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About the area

Punta Cana

Located in Punta Cana, Serenade All Suites - Adults Only Resort is a 1-minute drive from Cabeza de Toro Beach and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 7.5 mi (12.1 km) from Cocotal Golf and Country Club and 8.3 mi (13.4 km) from Bavaro Beach.

What's nearby

  • Cabeza de Toro Beach - 3 min walk - 0.3 km
  • Catalonia Caribe Golf Club - 18 min walk - 1.5 km
  • Downtown Punta Cana - 9 min drive - 8.1 km
  • Los Corales Beach - 23 min drive - 14.9 km
  • Bavaro Beach - 26 min drive - 13.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪The Cut - ‬9 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬5 min walk
  • ‪Bar El Palmeral - ‬4 min drive

About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 325 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1670 out of 2677 reviews
Rating 8 - Good. 602 out of 2677 reviews
Rating 6 - Okay. 251 out of 2677 reviews
Rating 4 - Poor. 88 out of 2677 reviews
Rating 2 - Terrible. 66 out of 2677 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is the best
Stayed 7 nights in Jan 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Jill

Liked: Property conditions & facilities
Excellent experience
Stayed 8 nights in Jan 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is fantastic. Great food and service. The layout was great. My only complaint is the specialty restaurants are difficult to book on the app. They suggest you speak with the concierge for restaurant reservations, but then they try to sell you on a time share or excursion.
Stayed 5 nights in Jan 2025

8/10 Good

James Alan, Livonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The à la cart restaurants had better food than previous all inclusive hotels we have stay at. All thought the main buffet food was good, the servers didn’t seam to be able keep our coffee or drinks refilled.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rose, Saint John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities, friendly welcoming staff. Very convenient layout. Absolutely no complaints, highly recommend !
Stayed 7 nights in Jan 2025

10/10 Excellent

ben huy

Stayed 7 nights in Jan 2025

8/10 Good

Jillian

Stayed 4 nights in Jan 2025

8/10 Good

Jennifer, Arlington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very quiet, not a lot being advertised to do unlike on the Family side. Many restaurants were either closed or fully booked and no reservations possible. The buffet was good, but limited selections.
Stayed 3 nights in Jan 2025

10/10 Excellent

Veniessa Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

John Vincent

Stayed 5 nights in Jan 2025

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. The staff was very friendly and accommodating. The daily activities were engaging and fun. Would definitely stay again!
Stayed 5 nights in Jan 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Daniel Joseph Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, had swim out pool. Drinks were goood, food was decent. Josephina was lovely with organizing birthday balloons for my partners birthday celebration during the stay. Only thing was the restaurants, we were only able to get reservations for one restaurant throughout our whole weeks stay. Bummer not getting to try the other spots
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeffrey Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Ovidiu Ioan, Mauston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adult side needs more activities
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fairly new property with modern suites, restaurants, facilities, and is nicely laid out with 3 pools and a large beachfront. The staff were very friendly and helpful. The resort was refreshingly quiet and seemed to always have a few free spaces around the pools and at the beach. Almost nightly outdoor entertainment was fairly good. The indoor piano bar seemed to have more variety and was more engaging. The only complaint was the limited access to restaurants. Some were closed randomly without notice and getting reservations to the 3 sit down restaurants was difficult. The beach was very very nice - there’s a beautiful sandbar that you can stand in 4 feet of water and watch fish around you. You can walk 30 minutes either way along the beach (within the hotel zones). We would definitely recommend this resort to our friends & family.
Stayed 8 nights in Jan 2025

10/10 Excellent

Darlee Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i spent 1 week here and were so sad to leave. The room was so spacious, loved the large tub. The beach was fabulous and the water was great. We had a swim out and decided that wasbt for us so next time i wont do that but no fault of the property just our preference. I loved the Hibatchi restaurant. Food was overall good
Stayed 7 nights in Jan 2025

8/10 Good

Quiana

Travelled with group
Liked: Amenities
The area was newly developed and was able to accommodate the needs of the customer.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay, liked the choices of restaurants, pools !! Very clean
Stayed 6 nights in Jan 2025

4/10 Poor

Kerolos, Riverside

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Truly unfortunate experience! Came here for my honeymoon with my wife and was really anticipating an amazing experience based off what I saw in the pictures and some of the reviews I read. Upon arrival/check-in, something already felt off by the way the staff approached my wife and I compared to other guests. I didn’t think too much of it because I wanted to stay positive and optimistic but by the third day things were getting extremely out of hand. My wife and I were disrespected, disregarded, and treated extremely poorly any time we requested any sort of service (e.g. dining, at the bar, cleaning service, etc.). I couldn’t figure out why because we remained polite and respectful the entire time but it was not reciprocated. Then I started to notice who the staff were approaching, being extremely attentive to, and serving without hesitation. It was the Caucasian and/or European guests. My wife and I are Egyptian and tan-skinned. Almost daily, we were asked if we were Dominican ourselves. It wasn’t as simple as prejudice against non-whites though, it came with the expectation that only non-white guests are “tipping” for small acts of service and thus should be prioritized by staff. As soon as I took notice of it, I couldn’t unsee it. We literally stood in a line for 15 minutes and every white couple standing in front of us, to the side of us, and behind us was served while we were blatantly disregarded. So disheartening. Filing complaints about this resort on every platform.
Stayed 6 nights in Jan 2025

6/10 Okay

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our experience at this resort was disappointing and not worth the cost. We arrived late to find our room door wouldn’t lock. After multiple calls to the front desk, I had to go in person to demand maintenance. They had no other rooms unless we downgraded for a night, which we refused. The door was finally fixed by 1 AM, and the only food available was at the sports bar—greasy, processed, and barely edible. On day two, our air conditioner broke. It was fixed but failed again within an hour. The shampoo and conditioner were poor quality, so bring your own. The beach was beautiful, with clean, shallow water, and we enjoyed daily walks. The pools were nice, though lounge chairs were hard to find due to guests reserving them early. Staff were often inattentive, on their phones, and slow to offer service, even when it wasn’t busy. The food was the worst part—buffet options were carb-heavy with small, over-sauced protein portions, mostly pork and fish. À la carte restaurants were no better: limited options, small portions, and inconsistent quality. Although the food slightly improved later, it remained unreliable. Making reservations was frustrating, and despite limited booking times, restaurants were half-empty. Our room was spacious but uncomfortable—flat sheets, small pillows (some without cases), and a non-functional outdoor jacuzzi. Overall, poor service, food, and room issues made this a trip we wouldn’t repeat or recommend.
Stayed 7 nights in Jan 2025

10/10 Excellent

Erica A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had room 3122 , a swim out ocean view room, it was the perfect location. I see reviews complaining about obtaining dinner reservations…we were there 6 nights and able to get 4 reservations…but the buffet was amazing!! We actually canceled 2 dinner reservations to go back to buffet…King Crab legs and amazing steak…this was probably one of the best buffets at any Caribbean resort I have been to… 10 out of 10….staff was sweet and helpful…beach was outstanding!!! I would definitely go back in a heartbeat!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Hannah

Stayed 5 nights in Jan 2025