Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
Restaurant
Master Suite
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Pet-friendly
  • Room service
  • Parking included

Explore the area

View map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪4 min walk‬
  • Downtown Punta Cana
    ‪10 min drive‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Master Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(141 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(35 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(120 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the area

Punta Cana

Located in Punta Cana, Serenade All Suites - Adults Only Resort is a 1-minute drive from Cabeza de Toro Beach and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 7.5 mi (12.1 km) from Cocotal Golf and Country Club and 8.3 mi (13.4 km) from Bavaro Beach.

What's nearby

  • Cabeza de Toro Beach - 4 min walk - 0.4 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.7 km
  • Downtown Punta Cana - 10 min drive - 8.8 km
  • Los Corales Beach - 20 min drive - 16.8 km
  • Bavaro Beach - 21 min drive - 15.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Windows Restaurant - ‬5 min walk
  • ‪The Win - ‬16 min walk
  • ‪Coral Sea Food - ‬18 min drive
  • ‪Catalonia Bavaro Lobby Bar - ‬4 min drive
  • ‪19 Hole Golf Bar - ‬17 min drive

About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 325 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at The Market, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
The Market - Onsite buffet restaurant.
Braseria & Rodizio - Onsite steakhouse. Open daily.
The Ocean - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Braseria & Rodizio
  • The Market
  • The Ocean

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Reviews

Serenade All Suites - Adults Only Resort Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1967 out of 3261 reviews
Rating 8 - Good. 746 out of 3261 reviews
Rating 6 - Okay. 326 out of 3261 reviews
Rating 4 - Poor. 127 out of 3261 reviews
Rating 2 - Terrible. 95 out of 3261 reviews

Reviews

4/10 Poor

Olivia Tirenioluwa

Stayed 4 nights in Mar 2025

6/10 Okay

Kasandra M

Travelled with family
Liked: Cleanliness, property conditions & facilities
The resort was great the workers were very friendly and made sure everyone was having a good time. The only problem i had was a roach was found in my room and a roach also appeared in my aunts room as well.... when i went to the lobby to complain about it.. they just told us they will send someone to exterminate and kill the roach.. but they never confirmed that the roach was gone. I had to sleep that night knowing there was a huge roach in my room the next day when we were getting ready for bed, we found the dead roach. They denied to change our room nor did they accommodate us with a free massage. At least we received nothing for the inconvenience. Also, we overheard workers talking in Spanish that they've seen a roach as well. They were speaking very loudly in the buffet not knowing we also spoke Spanish.
Stayed 3 nights in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Grea
Stayed 6 nights in Jun 2025

10/10 Excellent

jamie, Evansville

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2025

4/10 Poor

Taylor

Stayed 7 nights in May 2025

10/10 Excellent

Aloysius Bondo

Stayed 5 nights in Jun 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, clean, but the beach was not clean, and the workers were not friendly or helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. Traveling for years, this was one of the best! We enjoyed the freshly made food at the buffets, but especially loved the Japanese restaurant! Excellent fresh food! The staff was fantastic! Martha was the best bartender/server! She took care of us at the middle pool! She was very aware of her “people” and took great care of us! I would highly recommend this property!
Stayed 9 nights in May 2025

2/10 Terrible

Joshua Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our 6th visit to the DR, although a first time at this resort was a huge disappointment. We know what to expect at this class all-inclusive and this was not it. The staff is the sole reason we wont return and have talked some of our friends out of visiting here. I could write a book about the dozens of negative interactions with staff, but this eill sum it up: The staff acts like they resent the guests and hate their jobs and ehoever they work for. This is a shame, because the resort is beautiful and relatively new. The other major negative was the food and drinks. The food is SO well displayed and yet poorly seasoned and/or prepared. Ive been in lower class all-inclusives eith better food. Again, I think this boils down to staff and management. If I had a dollar for every overheard conversation during our stay of people complaining about how bad the food and staff was, it would have paid for this trip. Stay away from this place.
Stayed 6 nights in May 2025

8/10 Good

Sonia, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a good overall experience, but the check-in process was disappointing. It was very disorganized—I had to wait almost 2 hours to check in. A large group arrived around the same time and kept cutting in front of us, which made the situation worse. When I finally spoke to the staff, I was met with attitude instead of support. They offered complimentary butler service as compensation, but I never actually received it. That lack of follow-through left a sour impression. Aside from that, the rest of the stay was enjoyable.
Stayed 5 nights in May 2025

8/10 Good

Richard J

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is nice. Food is ok. Drinks. Are bottom shelf. You need to pay. 9 dollars for. Shot of Tito’s. Best you get for free Smirnoff And that’s if they actually pour it when you ask. You can get Bacardi but no good tequila not bad but not worth it much better out there.
Stayed 7 nights in May 2025

4/10 Poor

NANCY, Greeneville

Disliked: Property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe, Beautiful, and easy to get around, I would definitely go back
Stayed 6 nights in Jun 2025

8/10 Good

Sacha, Mississauga

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort overall was visually styled and designed beautiful beautifully. The exterior lighting in the evening created a beautiful ambiance and has 3 large pools that accommodate different vibes. The beachfront and ocean are absolutely stunning. The evening dinner dining options are all great options. If you’re looking to party, this isn’t your place as the entertainment is lacking and the resort is best suited if you’re looking for a truly relaxing getaway. Rooms are super spacious, clean and feels like home.
Stayed 6 nights in Jun 2025

8/10 Good

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach area is gorgeous, but actual water is unattractive! Foul smell from seaweed also an issue. Accommodation was excellent.
Stayed 8 nights in May 2025

10/10 Excellent

Willy

Travelled with partner
Liked: Amenities, property conditions & facilities
Our overall experience was amazing, the resort, service, and accommodations truly exceeded expectations. Unfortunately, the only downside was our interaction with the Xpand Club team. We were invited to what was supposed to be a brief presentation, but it dragged on for nearly three hours with no clear purpose or structure. It felt disorganized, and instead of enjoying our vacation, we were made to walk around aimlessly. When we politely declined to move forward, the tone of the conversation shifted and the staff became noticeably less courteous. It’s a real shame because everything else about the trip was fantastic. My advice: enjoy the resort, but steer clear of the Xpand Club experience.
Stayed 7 nights in May 2025

6/10 Okay

Collin James

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 6 days. Ive heard a ton of mixed reviews, unfortunately, we didnt have the best time. Food was below average, room service chicken we ordered was rancid, and had gone bad. The saving grace of this resort was the pool. If you want to just chill at a pool all day, and go to the Buffett then this is your resort. If youre looking for a better selection of food, id recommend a different resort.
Stayed 6 nights in May 2025

8/10 Good

Kira

Stayed 5 nights in May 2025

10/10 Excellent

Keyandra

Stayed 4 nights in Apr 2025

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This Property is Beautiful, the room was amazing food was okay not great and staff wasn’t as friendly at all .. Some were very rude but the entertainment staff was Amazing
Stayed 3 nights in May 2025

6/10 Okay

Emily

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed with my stay at Serenade All Suites Adults Only. From the moment we arrived, the staff was unfriendly and unhelpful. No one gave us a tour, explained how the all-inclusive worked, or even mentioned that we needed reservations for restaurants. I had no idea what was included or what came with an upcharge, and when I asked, I was met with blank stares or attitude. Most staff didn’t speak English, which is fine, but there was also no effort to be friendly or assist guests. A woman at the front desk was consistently rude, and several of the coffee bar staff acted like guests were a bother. It made me feel uncomfortable and out of place. The room was nothing like the pictures online — cheap IKEA-style woodwork that was falling apart, warped plywood, and overall poor quality. I took pictures because it was shocking how different it looked. This was my first all-inclusive, and as a young traveler on a budget, I was hoping for guidance and hospitality. Sadly, that was completely missing. The only saving grace was the beauty of the Dominican Republic itself — the sun, the ocean, and the scenery were incredible. But the resort did not live up to expectations.
Stayed 5 nights in May 2025

8/10 Good

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, but most of the staff was not very helpful
Stayed 6 nights in May 2025

10/10 Excellent

Yosset

Stayed 6 nights in Apr 2025

10/10 Excellent

Ivis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025