Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

6 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Creator video
Lobby sitting area
2 outdoor pools, pool umbrellas, pool loungers
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Splash Water Park
    ‪3 min walk‬
  • Place, Arena Gorda Beach
    ‪5 min walk‬
  • Place, Punta Blanca Golf Course
    ‪16 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

Suite (U)

8.4 out of 10
Very good
(20 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, U)

8.6 out of 10
Excellent
(16 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (C)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | C)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (Deluxe, Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (Swim-up, Deluxe, Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club (U) )

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club (C) )

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room Premium

  • 40 sq m
  • Sleeps 3

Double Room Premium

  • 40 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 40 sq m
  • Sleeps 3

Room Premium with Sea View

  • 40 sq m
  • Sleeps 2

Double Room Premium with Sea View

  • 40 sq m
  • Sleeps 2

Suite, Ocean View (Elite Club (U))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (U) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (L) )

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (L))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • 31 sq m
  • Sleeps 3

Room Superior

  • 31 sq m
  • Sleeps 3

Suite

  • 52 sq m
  • Sleeps 2

Junior Suite (Superior, U)

8.0 out of 10
Very good
(51 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Punta Cana

With a stay at Hotel Riu Palace Macao - Adults Only - All Inclusive in Punta Cana (Bávaro), you'll be within a 5-minute drive of Arena Gorda Beach and Iberostar Golf Course. .This beach property is 12 mi (19.4 km) from Bavaro Beach and 8.2 mi (13.3 km) from Macao Beach.

What's nearby

  • Splash Water Park - 3 min walk - 0.3 km
  • Arena Gorda Beach - 5 min walk - 0.5 km
  • Punta Blanca Golf Course - 16 min walk - 1.4 km
  • Iberostar Golf Course - 4 min drive - 1.8 km
  • Bavaro Beach - 19 min drive - 14.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 29 min drive

Restaurants

  • ‪Daiquiri Lobby Bar - ‬5 min walk
  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Steak House - ‬6 min walk
  • ‪Restaurante Hibachi - ‬8 min walk
  • ‪restaurante la isabela - ‬12 min walk

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 476 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at El Patio, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
El Patio - This buffet restaurant serves breakfast, lunch, and dinner.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant is located by the pool. Open daily.
Volare - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Elite Club - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2023
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1004 reviews
Rating 8 - Good. 238 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shahana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa lacked full services for the 2 packages I paid for. My Mom didnt get her foot massage. The staff in the hotel lobby, lounge and entertainment staff were very friendly, easy to approch and positive. Pool bar service was excellent. There was an incident at the Steak house between my dinner orders and the couple next to me. The server came out with the wrong orders and insisted that was ordered when he made a mistake both tables tried to correct him instead he has a fit became angry and didnt apologise. That behaviour in hospitality is unacceptable especially when we knew what we ordered to eat. It would be helpful if more staff knew English. Especially for a resort that hosts many visitors from around the world. Over all it was a nice experience. Thank you.
Stayed 7 nights in Sep 2025

10/10 Excellent

Samara Marie Zamora

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias. Empleados amables y serviciales. Siempre nos sentimos seguros y en tranquilidad. Mucha diversión y fiesta!
Área solo para participantes del Elite Club. Recomendado!
Desayuno dominicano. Exquisito.
Show de majia  en el salón colonial. Siempre tienes actividades.
Aperitivo delicioso restaurante Krystal
Stayed 4 nights in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Sep 2025

10/10 Excellent

Kiamisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the true definition of all-inclusive indulgence. From six diverse restaurants serving world-class cuisine to four stylish bars (not to mention the dreamy swim-up options), every detail was designed for pure enjoyment. The staff went above and beyond with genuine warmth and impeccable service, making the stay unforgettable. Without a doubt, this is a destination I’ll be returning to.
The beach was beautiful
Food was great
Good selection was endless
There are 4 parties a week on the premises. Transportation is provided
Stayed 7 nights in Sep 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all around
Stayed 6 nights in Sep 2025

10/10 Excellent

Yanisleydis

Stayed 4 nights in Sep 2025

10/10 Excellent

Mahboubah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

6/10 Okay

Shannon, Frankfort

We arrived and had a cold reception.
Stayed 7 nights in Aug 2025

8/10 Good

Indhira Adames

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, the aesthetics are so nice, modern and neutral colors. The rooms amazing, but be aware if you leave the balcony door open the AC shuts off, and every time you open the door it shuts off, which made the suite a bit warm at times. Everything clean, the only thing I could complain about are the pools were too warm to get in, all of them, I wish they were cool and they seemed full of oil, muggy color (the water). The beach was full of seaweed so couldn't get in, but that's nature. The food in the Buffet "El Patio" was amazing, better than the actual restaurants they had. They had shows/entertainment for you every day and night which was nice, gives you something to do. They offer exclusions right there (to buy) . Looks like we went at off peak season because it wasn't full at all, and the lounge and pool area were never full at capacity.
Stayed 5 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

8/10 Good

Walesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Shani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this resort! The only complaint I have is the pool with the swimup bar was dirty. The clarity of the water was murky with sediments throughout the pool. Overall, I had a wonderful experience!
Stayed 4 nights in Sep 2025

6/10 Okay

James

Stayed 4 nights in Sep 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We completely enjoyed our stay at Riu Palace Macao! The beach is beautiful, pools had plenty of space and food was delicious. We did a snorkeling trip and there were so many other trips offered. I would love to see a Dominican themed restaurant and it would be nice if the bars offered small snacks (chips, nuts, just things to snack on). But 10/10 trip for us.
Stayed 5 nights in Sep 2025

10/10 Excellent

Shanell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good in the hotel , just better entertainment during the day needed
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy recomendable
Stayed 3 nights in Sep 2025

2/10 Terrible

Yolanda Marcelle

Travelled with partner
Disliked: Staff & service
Employees are inattentive and dismissive. My glass and other items came up missing after making several compliants about lack of cleaning and not having towels. Manager was supposed to be available but never involved himself in my conversation with staff. I purchased excursion and was overcharged during dollar conversion in multiple occasions. They truly are scam artist on the beach and excursion
Stayed 5 nights in Sep 2025

10/10 Excellent

Danilo Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience!
Stayed 6 nights in Aug 2025

10/10 Excellent

JOSE PEDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent
Stayed 5 nights in Sep 2025

6/10 Okay

surroy

Travelled with partner
Liked: Amenities
My room had roaches. When I arrived my room was not properly cleaned. The shower smelled like dog was there prior to me. Refrigerator had left over ice cream. Expedia denied my refund even though I didn’t stay one night because I made the reservation wrong. Would love to speak with a manager or someone in charge other than email.
Stayed 5 nights in Sep 2025

6/10 Okay

Tywan

Travelled with partner
Liked: Cleanliness, amenities
Power outages seem to be the norm at this location…experienced about 4 during my stay even during check in. Music while relaxing at the pool was only during an event and not consistent. During check out, staff did not seem to understand my request for transportation which was prepaid.
Stayed 8 nights in Aug 2025

4/10 Poor

Emily

Stayed 4 nights in Sep 2025

6/10 Okay

Shelby

Stayed 4 nights in Sep 2025

2/10 Terrible

Chandra

Disliked: Cleanliness, staff & service, property conditions & facilities
I wasnt able to check in due to a medical emergency its has been 7 days since i am trying to reach their reservation staff to get and refund or modification horrible conpany horrible guest relation
Stayed 5 nights in Sep 2025