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Sunscape Coco Punta Cana - All Inclusive

4.0 star property

Photo gallery for Sunscape Coco Punta Cana - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Creator video
14 restaurants, breakfast, lunch, dinner served; international cuisine
Beach/ocean view
Executive lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪7 min walk‬
  • Place, Dolphin Explorer
    ‪10 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Tropical View King

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Tropical View King

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Deluxe Tropical View Double

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Tropical View Double

7.8 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Deluxe Pool View King

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Pool View King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool View Double

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Pool View Double

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Tropical View King

Free minibar items, in-room safe, desk, blackout curtains

Superior Deluxe Tropical View King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Superior Deluxe Tropical View Double

Free minibar items, in-room safe, desk, blackout curtains

Superior Deluxe Tropical View Double

  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Superior Deluxe Pool View King

Free minibar items, in-room safe, desk, blackout curtains

Superior Deluxe Pool View King

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Deluxe Pool View Double

Free minibar items, in-room safe, desk, blackout curtains

Superior Deluxe Pool View Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Ocean View King

Free minibar items, in-room safe, desk, blackout curtains

Superior Deluxe Ocean View King

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Sun Club Junior Suite Tropical View King

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Junior Suite Tropical View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Sun Club Junior Suite Tropical View Double

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Junior Suite Tropical View Double

  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Sun Club Junior Suite Pool View King

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Junior Suite Pool View King

  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Pool View Double

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Junior Suite Pool View Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Junior Suite Swim out King

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Junior Suite Swim out King

  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Swim out Double

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Junior Suite Swim out Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Superior Tropical King

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Superior Tropical King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Sun Club Honeymoon Junior Suite-Adults Only King

Sun Club Honeymoon Junior Suite-Adults Only King

Sun Club Honeymoon Junior Suite-Adults Only King

  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Sun Club Jr. Suite Swim out- Adults Only King

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Jr. Suite Swim out- Adults Only King

  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Sun Club Jr. Suite Swim out- Adults Only Double

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Jr. Suite Swim out- Adults Only Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Jr. Suite Ocean Front- Adults Only King

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Jr. Suite Ocean Front- Adults Only King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Sun Club Honeymoon Suite-Adults Only King

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Honeymoon Suite-Adults Only King

  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Sun Club Honeymoon Suite Ocean Front-Adults Only King

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Honeymoon Suite Ocean Front-Adults Only King

  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Deluxe Family Suite (1 king bed & 2 Full beds

Deluxe Family Suite (1 king bed & 2 Full beds

Deluxe Family Suite (1 king bed & 2 Full beds

  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Garden view

View all photos for Sun Club Deluxe Family Room

Sun Club Deluxe Family Room

Sun Club Deluxe Family Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Garden view

View all photos for Sun Club 2 bedroom Family Suite Ocean Front

Sun Club 2 bedroom Family Suite Ocean Front

Sun Club 2 bedroom Family Suite Ocean Front

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Sea view

View all photos for Sun Club 3 bedroom Family Suite Tropical View

Sun Club 3 bedroom Family Suite Tropical View

Sun Club 3 bedroom Family Suite Tropical View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Single Beds
  • Garden view

View all photos for Sun Club Junior Suite Pool Access King

Sun Club Junior Suite Pool Access King

Sun Club Junior Suite Pool Access King

  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Pool Access Double

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Junior Suite Pool Access Double

  • Sleeps 4
  • 2 Double Beds

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About the area

Punta Cana

When you stay at Sunscape Coco Punta Cana - All Inclusive in Punta Cana, you'll be on the beach, a 1-minute drive from Cabeza de Toro Beach and 10 minutes from Downtown Punta Cana. .This all-inclusive property is 8.5 mi (13.7 km) from Bavaro Beach and 13 mi (21 km) from Punta Cana Beach.

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 km
  • Cabeza de Toro Beach - 7 min walk - 0.6 km
  • Dolphin Explorer - 10 min walk - 0.9 km
  • Catalonia Caribe Golf Club - 4 min drive - 2.2 km
  • Bavaro Beach - 31 min drive - 15.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪The Cut - ‬14 min walk
  • ‪The Win - ‬4 min drive
  • ‪Windows Restaurant - ‬1 min walk
  • ‪Restaurante Brasileiro Punta Cana - ‬9 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬4 min drive

About this property

Sunscape Coco Punta Cana - All Inclusive

Beachfront property with full-service spa
Sunscape Coco Punta Cana - All Inclusive offers 1091 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 1091 guestrooms featuring minibars (stocked with some free items). Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Buffet Windows, one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 10 bars/lounges, or 3 beach bars. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Punta Cana? This property has 3411 square feet (317 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Buffet Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chopsticks - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Tiki Tako - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Tierra - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Da Mario - This theme restaurant specializes in local and international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (non-alcoholic beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 14 restaurants
  • 3 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buffet Windows
  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Tako

Things to do

  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,411 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 15 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property

Sunscape Coco Punta Cana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 713 reviews
Rating 8 - Good. 141 out of 713 reviews
Rating 6 - Okay. 109 out of 713 reviews
Rating 4 - Poor. 65 out of 713 reviews
Rating 2 - Terrible. 70 out of 713 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Alcides Leonardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Good value. Lots to do while you are there. Beach is beautiful. Pool is great. All the bartenders are amazing, talented and attentive.
Stayed 4 nights in Oct 2025

2/10 Terrible

Isidro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dos hora para el chequeo. Y mal genio algunos de los empleados.
Stayed 2 nights in Oct 2025

6/10 Okay

pamela

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Como que uno se levanta tenprano para reservar en un restaurante y siempre está lleno
Stayed 2 nights in Oct 2025

4/10 Poor

Adriel

Travelled with family
The room we received had water leaking from the shower. They sent someone to fixed it but the room was filled with a chemical smell from the repair. We werent able to stay in there. The tub was dirty and we did not receive any soap, shampoo or lotion. The following day when we received soap etc. They didnt leave towel and wash cloths and the tub was not cleaned. We also had to bring our own bags from our room to the lobby because the wait time was over 30mins resulting in our taxi having to leave us. We had to ask for water when dining, await utensils for long periods of time. The food needssss improvement and most serving staff are not attentive to the needs of guest. We got cold soup, and as such we asked if it could be warmed, we waited 20mins before receiving the food, I had to ask for the soup only to receive another bowl of cold soup. We left the hotel a day before check out time. I am happy the new management team is working to improve the experience at this hotel.
Stayed 3 nights in Oct 2025

6/10 Okay

Luis, Morovis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is very nice. The staff in general needs to improve their treatment and service to guests.
Stayed 3 nights in Oct 2025

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Efrain N

Liked: Cleanliness, amenities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience here, and the staff were extremely helpful and kind whenever you asked for assistance. Be sure to ask for assistance. The only downfall I found was when eating at the restaurants which there are about 14, it was not clearly understood to either sit or wait for staff to greet and seat you. Also all tipping preferred in US dollars unless you come from another country then they don’t mind pesos, but if you’re coming from the US, that is the expectation. I would also recommend getting the VIP package because there are actually really good drinks there that are available to you. Unfortunately, if you don’t select that package and you go to any other bar outside of the VIP area you will be drinking, sugary drinks or anything else unless it shots will not provide you and enhanced experience if it’s what you’re looking for.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amjad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will very great if more English speaking employees at the property.
Stayed 3 nights in Oct 2025

4/10 Poor

Neyshka

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Mi experiencia en este hotel no fue la mejor. La comida deja mucho que desear: en ocasiones todo estaba cerrado y los restaurantes más atractivos tenían costo adicional al igual que la discoteca. Además, solo abrían 2 o 3 restaurantes por día, a pesar de que el hotel cuenta con muchos más. La cama de la habitación era sumamente dura, me fui con dolores en el cuerpo por el mal descanso. También tuve problemas con el baño, ya que se filtraba el agua de la ducha hacia el área del inodoro. En un momento se fue la luz y quedé totalmente incomunicada, ya que la señal del teléfono es muy débil y sin electricidad tampoco había wifi. Otro punto muy negativo fue la humedad en la habitación, las puertas de madera tenían moho. Mi habitación tenía piscina privada, pero estuvo sucia durante toda mi estadía y nunca la limpiaron. Lo único que puedo resaltar de manera positiva es el personal de housekeeping, que mantuvo el cuarto muy limpio y los bartenders del sport bar y del lobby, quienes fueron muy amables y atentos. Lamentablemente, la mayoría del resto del personal con el que interactué fue sarcástico, con poca disposición y una actitud bastante altanera. Otro detalle importante es que no existe una verdadera separación entre categorías; cualquier huésped puede usar las mismas facilidades, por lo que pagar por un área “de miembros” realmente no vale la pena. En resumen, la atención y la comida fueron muy pobres. No volvería ni recomendaría este hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy limpio, ambiente tranquilo
Stayed 2 nights in Oct 2025

4/10 Poor

john cosmo

Buffet was low grade dog food. Restaurants were only slightly better. Everything is dirty, it’s extremely difficult to get a cup of coffee before 7 am, the bars are closed un
Stayed 5 nights in Oct 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

8/10 Good

Kusrashvili

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort for family vacations
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff. Good restaurants and excellent service in all areas of the resort.
Stayed 2 nights in Oct 2025

10/10 Excellent

Esmailin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Oct 2025

8/10 Good

Jesus herak Iturbe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Resort was small but nice and clean. All Staff, entertainment needs improvement on customer service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Omer

Stayed 2 nights in Sep 2025

6/10 Okay

Nastajia

Liked: Staff & service, amenities
My room had a mildew smell
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Emelia

Stayed 3 nights in Sep 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Sunscape Coco Punta Cana, we felt truly welcomed. The security guard who greeted us was exceptionally kind, setting the tone for the outstanding service that followed. At the reception, the staff was very attentive, and to our surprise, we were invited to a VIP lounge to complete our check-in in a more comfortable and personalized way. Our room exceeded expectations: it offered a beautiful view of the pool and was thoughtfully equipped with all the essentials, from toothbrushes and toothpaste to moisturizing cream. Everything was spotless, and the air conditioning kept the room perfectly comfortable throughout our stay. The staff, both in the restaurants and around the resort, stood out for their friendliness and professionalism. The dining experience was another highlight, with a wide variety of delicious dishes that made every meal memorable. In short, our experience was excellent from start to finish. Sunscape Coco Punta Cana offers not only attentive and heartfelt service but also well-maintained facilities and outstanding cuisine, making every guest feel truly welcomed and valued.
Stayed 2 nights in Sep 2025

8/10 Good

Ruth Marion Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We mostly enjoyed our stay at the property. Thevstaff was friendly and helpful. The dining facilities where ok, the staff there was awesome. Only thing I did not enjoy was the fact that the moment you step on the beach atea one was bombarded with people trying to sell excursions and trinkets. No matter how often you said no thank you 10 others approached you. Inside the hotel where sales people for Hyatt selling you a membership at the property next door. We where told about a breakfast next door and we where undecided about going only to be eoken up early the next morning by phone to see where we where for our APPOINTMENT.We didn't want to be rude so we went and it turned out yo be a 4 hour sales pitch with 3 different salesguys selling you a $24000 membership...WHAAAAAT??? YOU MUST BE KIDDING
Stayed 8 nights in Sep 2025

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is nice , staff is friendly , lots of entertainment. The food isn’t the best , I didn’t expect much for an all inclusive resort …. Lots of bugs flying around in the buffet , same food over and over again everyday!!!! They need more restaurant options and better dessert options.
Stayed 4 nights in Sep 2025