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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property

Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

View from room
View from room
View from room
Poolside bar
Breakfast area

Reviews

7.0 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

View map
Puerto Vallarta
  • Place, La Isla
    ‪2 min walk‬
  • Place, Cruise Ship Terminal
    ‪17 min walk‬
  • Place, Malecon
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Resort View King

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Kids

Deluxe Family Kids

Deluxe Family Kids

  • 36 sq m
  • Sleeps 4

View all photos for Deluxe Junior Suite Bay View Double

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Junior Suite Bay View Double

7.0 out of 10
Good
(7 reviews)
  • 63 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

  • 63 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Junior Suite Bay View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Sun Club Junior Suite Bay View

9.0 out of 10
Wonderful
(4 reviews)
  • 63 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

  • 32 sq m
  • Ocean view
  • Sleeps 2

View all photos for Deluxe Partial Ocean View King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Partial Ocean View King

7.6 out of 10
Good
(11 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 2

View all photos for Deluxe Partial Ocean View Double

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Partial Ocean View Double

7.0 out of 10
Good
(21 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 4

View all photos for Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View With Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

With a stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive in Puerto Vallarta (Hotel Zone), you'll be steps from La Isla and a 2-minute drive from Cruise Ship Terminal. .This all-inclusive property is 2.5 mi (3.9 km) from Malecon and 3.3 mi (5.3 km) from Playa de los Muertos.

What's nearby

  • La Isla - 2 min walk - 0.2 km
  • Hotel Zone Beach - 12 min walk - 1.1 km
  • Cruise Ship Terminal - 17 min walk - 1.5 km
  • Malecon - 4 min drive - 4.2 km
  • Playa de los Muertos - 6 min drive - 5.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Food Park PV - ‬2 min walk
  • ‪La Trattoria - ‬3 min walk
  • ‪Campomar - ‬1 min walk
  • ‪Häagen-Dazs - ‬2 min walk
  • ‪Sala De Despecho - ‬1 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

All-inclusive property with 4 restaurants and free water park access
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Stay in one of 340 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy a range of recreational amenities, including a complimentary water park, outdoor tennis courts, and an outdoor pool. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at World Café, one of the property's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
World Café - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tiki Taco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Sea Side Grill - This poolside family restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Rendevous Bar - Onsite bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Da Mario
  • Rendevous Bar
  • Sea Side Grill
  • Tiki Taco
  • World Café

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 277 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 196 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 138 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs to be updated in some areas such as the rooms. As well, housekeeping should be more mindful of the sheets they lay in the rooms because i found a hair on the bed when we first entered.
Stayed 3 nights in Aug 2025

8/10 Good

Hans

Stayed 2 nights in Jul 2025

6/10 Okay

Lizethe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bajo mucho la calidad de la comida y buffet,
Stayed 2 nights in Aug 2025

2/10 Terrible

Tony G

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

saul

Food is not the best
Stayed 7 nights in Jul 2025

10/10 Excellent

Graciela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Jul 2025

10/10 Excellent

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love to stay
Stayed 4 nights in Jul 2025

8/10 Good

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property needs some attention and updates. But the STAFF was great! Smiles and very courteous everywhere we visited. We also took advantage of the Explorer's Club (Kids Club) and the kids loved it. The girls there are super nice and very welcoming to our little ones. Gina, Nayeli Sandra and Diana need to get the recognition there. Great attitudes! Overall, we enjoyed our stay and really close to the Malecón(Boardwalk) and airport. Would definitely come back. Hopefully by then, some updates/upgrades have been made. But the staff alone make up for that.
Stayed 5 nights in Jul 2025

6/10 Okay

Michelle

Stayed 6 nights in Jul 2025

10/10 Excellent

Angel

Stayed 4 nights in Jul 2025

6/10 Okay

Xavier

Stayed 8 nights in Jun 2025

6/10 Okay

Sonia

Travelled with family
Liked: Staff & service
The variety of food was not the best, and hotel was not well equipped for heavy rain and flooding. However, the management of the hotel was great at helping with our request, for example we got a new room due to the air conditioning not working. Overall, it was not the best experience.
Stayed 5 nights in Jun 2025

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options. The lobby TOO hot at night time.
Stayed 5 nights in Jun 2025

2/10 Terrible

Veronica Murillo, BROOMFIELD

Travelled with partner
Disliked: Property conditions & facilities
This hotel is in poor condition. The restaurant area, reception, and open bar are leaking everywhere. The only good thing about this place is its waiters. It's very expensive for the service they offer.
I can't upload pictures of the hotel because the bad condition.
Stayed 6 nights in Jun 2025

6/10 Okay

Marga Arel

Disliked: Cleanliness, property conditions & facilities
Was leaking everywhere , front desk was not the best but regular , people they do the rooms and outside of the pool ect were very nice love them . Food was not that good only breakfast was ok
Stayed 7 nights in Jun 2025

6/10 Okay

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with a lot of fun activities. The beach was clean. The staff is outstanding from the front desk to the servers and the cleaning staff. Everyone greets you entry time they see you. The 24hr cafe was fantastic. My main complaint was the food. It was not good at all. Breakfast lunch and dinner at the buffet were always lacking options and the options tasted awful. The only thing I really ate was the tacos at the Mexican restaurant other than that we had to keep leaving the resort to the mall next door to get food.
Stayed 6 nights in May 2025

10/10 Excellent

Jerry

Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

William M

Lovely lots of things around
Stayed 12 nights in Feb 2025

2/10 Terrible

Verified traveller

Terrible.

Terrible. You cancelled paid in full reservation because I couldnt get there the day of. Delta caused the delay. Not me. Don’t understand why you would just cancel my entire stay.
Stayed 7 nights in May 2025

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Josue

Travelled with family
Stayed 4 nights in Apr 2025

6/10 Okay

Augusto, san jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I believe this is a 3 star hotel, it provides the minimum for a good stay: Comfortable beds, some good food options, very helpful staff, ocean front. Old property, needs lots of maintenance. Some hints: from the moment you arrive people will work hard to sell you something, It cost me 3 hours of my time fending off sales people and in exchange I received some good discounts. The place is crowded, but I like that as opposed to higher end resorts that are lonely. Met lots of families. All buffet/restaurants have at least a few good options, trial and error. I enjoyed the entertainment program. Kids had a blast, didn’t want to leave.
Stayed 4 nights in Apr 2025

8/10 Good

Pascale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Staff was very kind and hospitable. The activities for the kids were good and easy to join and leave! They had a waterside area, pool with shallow part and tame spots along the beach for the littles to play. The entertainment was good and the food and drinks were also good. We have been to higher rated resorts but this one was everything we needed and perfect location along the beach and close to airport!
Stayed 4 nights in Apr 2025

2/10 Terrible

Krystil

Stayed 7 nights in Mar 2025