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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property

Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

View from room
Poolside bar
Breakfast area
View from room
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Puerto Vallarta
  • La Isla
    ‪2 min walk‬
  • Cruise Ship Terminal
    ‪17 min walk‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Kids

Deluxe Family Kids

Deluxe Family Kids

  • 36 sq m
  • Sleeps 4

View all photos for Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

  • 32 sq m
  • Ocean view
  • Sleeps 2

View all photos for Deluxe Resort View King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Resort View King

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Partial Ocean View King

8.0 out of 10
Very good
(10 reviews)
  • 32 sq m
  • Partial sea view
  • Sleeps 2

View all photos for Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View With Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Partial Ocean View Double

  • 32 sq m
  • Partial sea view
  • Sleeps 4

View all photos for Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

  • 63 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite Bay View Double

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Junior Suite Bay View Double

7.0 out of 10
Good
(7 reviews)
  • 63 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Junior Suite Bay View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Sun Club Junior Suite Bay View

9.0 out of 10
Wonderful
(4 reviews)
  • 63 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

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  • Pool
  • All-inclusive
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (3063)
The price is AU$334
for 1 room
includes taxes & fees
8 July - 9 July
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About the area

Puerto Vallarta

With a stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive in Puerto Vallarta (Hotel Zone), you'll be steps from La Isla and a 2-minute drive from Cruise Ship Terminal. .This all-inclusive property is 2.5 mi (3.9 km) from Malecon and 3.3 mi (5.3 km) from Playa de los Muertos.

What's nearby

  • La Isla - 2 min walk - 0.2 km
  • Hotel Zone Beach - 12 min walk - 1.1 km
  • Cruise Ship Terminal - 17 min walk - 1.5 km
  • Malecon - 4 min drive - 4.2 km
  • Playa de los Muertos - 6 min drive - 5.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Campomar Puerto Vallarta - ‬1 min walk
  • ‪Food Park PV - ‬2 min walk
  • ‪Vips - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪La Dolce Ristorante - ‬1 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

Family fun on the beach, with free water park, near La Isla
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Stay in one of 340 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy a range of recreational amenities, including a complimentary water park, outdoor tennis courts, and an outdoor pool. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at World Café, one of the property's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
World Café - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tiki Taco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Sea Side Grill - This poolside family restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Rendevous Bar - Onsite bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Da Mario
  • Rendevous Bar
  • Sea Side Grill
  • Tiki Taco
  • World Café

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 279 out of 1006 reviews
Rating 8 - Good. 265 out of 1006 reviews
Rating 6 - Okay. 195 out of 1006 reviews
Rating 4 - Poor. 130 out of 1006 reviews
Rating 2 - Terrible. 137 out of 1006 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

kir

Disliked: Cleanliness, property conditions & facilities
this is the worse hotel the i have ever stay from the buffet to the from desk
Stayed 3 nights in Mar 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 5 nights in Mar 2025

2/10 Terrible

Kristal

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old and run down. The worst part is they are insistent on making you attend “a meeting for a travel package.” They will call you to your room and bother you. Kids took up the swim up bar area to jump off the stools and get frozen drinks from the bartenders. There is a “strict dress code” to only certain people for the restaurants. Collar shirt no sandals but if you paid them extra they would let you pass. They serve only dos xx and 2 of the days they ran out of light beer. Liquor is very cheap no such thing as top shelf here. All chairs in the beach area were taken by 8 am despite a “no saving chair policy” . If you are staying here take a cup..they will fill it. Otherwise you will get an extra small cup . We ended up leaving the resort everyday as the food was not good.
Stayed 4 nights in Mar 2025

8/10 Good

Michael James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunscape is a nice place to stay. Our grandsons liked the pool and water park. We had Mario for a waiter for breakfast and lunch and he did a wonderful job taking care of us.
Stayed 9 nights in Mar 2025

4/10 Poor

Stacy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Avery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. The staff were amazing, location was great and would recommend for others with children. Disappointed we could not dine at the Italian restaurant with children, which provided far less options for dinner. Would also recommend a more defined rule for Floaties. I was unable to float in a small ring (adult sitting floater that is 2.5 feet wide) while others were allowed sitting floaters with nets. It’s unclear how those two things are different and one is allowed while the other is not. For volleyball I would also suggest a longer playing time in the evening. All five times we played, by the time the staff arrived and the sand was watered down we started at 420/430 and were promptly stopped at 5 pm. The option to rent the ball and keep the net up until sunset would be great. Many other resorts do it this way as it is not an activity that needs to be staffed.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bradley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and treat you like family. Rooms are kept very clean and facilities were great with lots of activities available.
Stayed 7 nights in Mar 2025

8/10 Good

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property and amenities were as expected. Very family focused and friendly so if you’re into a more party like vibe this isn’t the place. My only issue was allowing guest to save places at the pool early in the morning but not using them until after lunch.
Stayed 3 nights in Mar 2025

6/10 Okay

Ashley

Liked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was great! I would definitely book here again.
Stayed 4 nights in Mar 2025

6/10 Okay

William

Stayed 7 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Teralynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family friendly property, the entertainment shows and staff were amazing! We loved the popcorn and movie at night outside before the entertainment show. All the staff were super friendly, would address by name at the restaurants. The food was great and changed every day. We loved the 24hr Cafe that had coffee, veggies, sandwiches and baking, perfect for a late snack. Alex is the best for server at the pool!! The location is amazing with a mall next door and quick taxi to malecon and marina. Our room was simple but the partial ocean view was better than partial. We could watch the entertainment shows half the days from our balcony. Our room was kept super clean by Veronica, including keeping the ‘chair bed’ my 8 year old insisted on sleeping on, she gave extra blankets for it. The only issue is people ‘saving chairs at 8am and not coming back till the afternoon despite signs saying not to. Staff would start to remove the towels around noon. A few times we just did it ourselves to get a chair. My 8 yr old has always been too scared to go on a water slide but he loved the water park and rode ALL of the slides!!! We would definitely book again!! All my 3 kids loved it, which is hard to do! Thanks Sunscape!!
Stayed 7 nights in Mar 2025

8/10 Good

Kayla Marie

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The ac was not up to par. But the views the pool and the staff made the experience!
Stayed 6 nights in Mar 2025

10/10 Excellent

Roberto de jesus

Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 9th visit and well couldn't be better. From thr moment we get there we are treated like royalty from Omar oscar mario javier at the beach and Gladys at the buffet it was all amazing. Cant wait to go back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunscape was a beautiful experience! They kept the atmosphere interesting, fun, and relaxing. They always made you feel welcome and that they were happy to assist in any way. The food options were fantastic, and the restaurant staff were attentive and fun. I would recommend this place to anyone and go again
Stayed 10 nights in Feb 2025

8/10 Good

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great for family vacation!
Stayed 7 nights in Feb 2025

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property well kept.
Stayed 5 nights in Feb 2025

8/10 Good

Sandrine

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older property, but as long as you understand that going in - it's fine. The resort isn't huge and we were there with a large group (about 24) but it was easy to connect woth everyone because of that. And there were never any long wait times for drinks or dining. All staff were very friendly. I have stayed at much higher rated resorts in the area, and found the food much better at this one.
Stayed 7 nights in Feb 2025

6/10 Okay

Patti

Liked: Staff & service
Stayed 7 nights in Feb 2025

6/10 Okay

UDBI

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory, New Ulm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property but clean and maintained. Entire staff was amazing. Easy check in easy check out. Excellent service from food to drinks to room care. This was our 3rd year back to Sunscape
Stayed 7 nights in Feb 2025

10/10 Excellent

shawna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025