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Los Arcos Suites

3.5 star property

Photo gallery for Los Arcos Suites

Reception
Outdoor pool
Reception
Exterior
Junior Suite, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping

Explore the area

View map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪1 min walk‬
  • Place, Los Muertos Pier
    ‪1 min walk‬
  • Place, Olas Altas Beach
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(56 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools
Playa Los Arcos Hotel Beach Resort & Spa
Romantic Zone
  • Pool
  • Spa
  • All inclusive plans available
  • Kids’ pool
4.1 out of 5, Very good, 1,299 reviews
The price is AU$187
includes taxes & fees
3 June - 4 June
Playa Los Arcos Hotel Beach Resort & Spa

About the area

Puerto Vallarta

With a stay at Los Arcos Suites in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas. .This beach hotel is 1.4 mi (2.2 km) from Malecon and 4.5 mi (7.3 km) from Cruise Ship Terminal.

What's nearby

  • Playa de los Muertos - 1 min walk - 0.0 km
  • Los Muertos Pier - 1 min walk - 0.0 km
  • Olas Altas Beach - 3 min walk - 0.3 km
  • Cuale Island - 7 min walk - 0.6 km
  • Malecon - 17 min walk - 1.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Tuna Azul - ‬1 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Republic - ‬2 min walk
  • ‪Mar y Vino - ‬2 min walk
  • ‪Lix : By Xocodiva - ‬2 min walk

About this property

Los Arcos Suites

Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 44 air-conditioned rooms featuring kitchenettes. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and refrigerators, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Los Arcos Suites

Los Arcos Suites Hotel

Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Puerto Vallarta

Suites Los Arcos

Los Arcos Hotel Puerto Vallarta

Los Arcos Puerto Vallarta

Los Arcos Suites Hotel

Los Arcos Suites Puerto Vallarta

Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1002 reviews
Rating 8 - Good. 340 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room close to the pool
Stayed 5 nights in Feb 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Stayed 2 nights in Jan 2026

8/10 Good

Gabriel

Travelled with group
Liked: Cleanliness, amenities
Room was ok Supposed to get free breakfast as a silver VIP Hotels member but the staff at the hotel said NO, that breakfast is not included
Stayed 7 nights in Jan 2026

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, amenities
Wonderful staff and a great location, very walkable to everything!
Stayed 7 nights in Jan 2026

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pablo the waiter at the restaurant was so nice and polite! He truly made our stay much more enjoyable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay at this resort and it was fantastic! The staff were all in credibly friendly, the room was always well taken care of, our food was very good at each of the spots, the pools were super relaxing, the spa was the perfect beginning to our trip and I felt generally safe to be myself throughout the entire stay. As a person within the LGBTQ community this is incredibly important. Thank you to every single person who made this stay as great as you did!
Stayed 7 nights in Jan 2026

10/10 Excellent

dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are huge fans of these hotels … it’s 100% due to location, hotel’s balcony, pool and beach access. The rooms are ‘old’ authentic Mexico that we love. Hope you give the hotel a chance and love the neighborhood as much as we do. Xoxo Safe Travels.
Stayed 5 nights in Jan 2026

10/10 Excellent

Karen

Stayed 7 nights in Jan 2026

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very courteous and the courtyard/pool was lovely. The room was older but clean and comfortable. I think it's a good value for the price and I would stay here again.
Stayed 7 nights in Dec 2025

8/10 Good

Kuo-Chen

Liked: Cleanliness, amenities, property conditions & facilities
Very well located across the street from its sister hotel, Playa Los Arcos and beach access. Breakfast vouchers were given to enjoy the buffet breakfast which offered a delicious selection depending on the day. Don’t sleep on the French toast/pancake station and the “eggs your way”. The room smelled a little damp which is to be expected due to the humidity and proximity to the ocean but was remedied by burning the candle I brought with me. Very strict on their wrist band policy but I made it so I could slip it off for the evenings I was going to a nice restaurant. I would stay again.
Stayed 7 nights in Dec 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service
Overall a great place to stay. The bed in the suite was uncomfortable. Great service!
Stayed 4 nights in Jan 2026

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot right in the middle of town but surprisingly quiet and secluded with its central courtyard. We got a room facing the courtyard (travelling with a baby), and it was super quiet and our monitor reached the pool. You also get beachfront access to the towels and chairs through the sister hotel. The staff are amazing and the property is clean. The room was a bit outdated but spacious and cool. The kitchen was very sparse but we didn’t need to cook while there. Overall, amazing spot and we will be back next time we are in PV!
Stayed 2 nights in Jan 2026

8/10 Good

Kellyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and really helpful , our room was so comfortable especially our bed. Also really convenient because we were able to walk almost everywhere. The only thing was the restroom in our room , it needs to be renovated because the walls had some mold and it’s really old. It was clean for sure but I think they can do better and upgrade those areas .
Stayed 5 nights in Dec 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Locations and being able to use the sister locations next door opened up so many amenities.
Stayed 6 nights in Dec 2025

6/10 Okay

Beatriz

Travelled with family
Liked: Cleanliness
Disliked: Amenities
All the amenities are at a different hotel requiring you to walk down the block to get drinks, food and towels. The staff on site are great and very attentive. Even though you go to the other site to get your amenities you are not allowed to use that sites pool. If the package is all inclusive at least have the pool available for the guest.
Stayed 6 nights in Dec 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful Room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities
The staff were excellent. We arrived 3 hours before check-in and they let us check-in early and upgraded our room to a bigger suite. Then when we went to check out they let us use the facilities for 3 extra hours as we had nowhere to be. So lovely. The furniture is getting older, the internet wasn’t always working in our room, but overall we really enjoyed our stay.
Stayed 4 nights in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, amenities
Staff are amazing. Location is great. Rooms are a bit outdated!
Stayed 14 nights in Dec 2025

6/10 Okay

Manuel

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2025

6/10 Okay

Marc-Vincent

Travelled with family and small children
Average. Had to argue with them for two hours for a cancellation refund. They kept delaying the refund. Alejandro at the front desk was amazing. The management and accounting Need to get a reality check…
Stayed 3 nights in Dec 2025

10/10 Excellent

Lauren Nicole

Stayed 7 nights in Dec 2025

2/10 Terrible

Sandra

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

8/10 Good

Cynthia Marie Marie, Sapulpa

Travelled with partner
Liked: Cleanliness
Clean room.
Stayed 7 nights in Dec 2025