This was a horrible experience and hands down the worst resort I have ever stayed at. Fiesta Americana in Puerto Vallarta is dirty, outdated, and extremely poorly maintained. There was a couch left in a main walkway with worn, torn cushions and exposed padding. Our first room had a jacuzzi on the balcony that was filthy with a visible grease ring inside. The closet door would not stay shut, there was barely any hot water anywhere in the room, and all water fixtures throughout the room were loose, splashy, outdated, and barely functional. We documented everything with photos and brought our concerns to management, who moved us to another room. Unfortunately, the second room was even worse. When we tried to use the bathtub, brown water came out of the faucet, and after draining it, the tub leaked water directly into the sleeping area. The gym is a complete joke! Nearly all machines are broken and unusable, forcing us to leave the resort daily and pay out of pocket for another gym as well as for transportation. The food is also a disappointment, with only one tiny buffet for the entire resort, leading to ridiculous wait times STANDING just to get in, and an extremely limited selection consisting mostly of fruits and vegetables prepared in different ways. This place is absolutely not worth the money, and I would not recommend it to anyone not even my worst enemy.