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Aparthotel

Costa Sur All Inclusive Resort

3.5 star property

Photo gallery for Costa Sur All Inclusive Resort

Family Suite with 2 bedrooms and Large Terrace Oceanfront | Beach/ocean view
Property video
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Air-conditioning

Explore the area

View map
Puerto Vallarta
  • Place, Punta Negra Beach
    ‪17 min walk‬
  • Place, Playa Palmares
    ‪2 min drive‬
  • Place, Conchas Chinas Beach
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room Superior With Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Double Room Superior With Sea View

  • Sea view
  • 38 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio Oceanfront King size with balcony and sofa bed

Studio Oceanfront King size with balcony and sofa bed

Studio Oceanfront King size with balcony and sofa bed

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Large Terrace Oceanfront

1 Bedroom Apartment with Large Terrace Oceanfront | Living area

1 Bedroom Apartment with Large Terrace Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Oceanfront King size with balcony sofa bed

Deluxe Studio Oceanfront King size with balcony sofa bed

Deluxe Studio Oceanfront King size with balcony sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Remodeled Oceanfront 1 Bedroom Suite with Large Terrace Oceanfront

Remodeled Oceanfront 1 Bedroom Suite with Large Terrace Oceanfront

Remodeled Oceanfront 1 Bedroom Suite with Large Terrace Oceanfront

  • Ocean view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio with Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Studio with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Master with Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Suite Master with Sea View

  • Sea view
  • Sleeps 4
  • Free Wi-Fi

View all photos for Double Room Superior with Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Double Room Superior with Sea View

  • Sea view
  • 39 sq m
  • Sleeps 4

View all photos for 2 Queens Studio Oceanfront with balcony

2 Queens Studio Oceanfront with balcony

2 Queens Studio Oceanfront with balcony

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite with 2 bedrooms and Large Terrace Oceanfront

Family Suite with 2 bedrooms and Large Terrace Oceanfront

Family Suite with 2 bedrooms and Large Terrace Oceanfront

  • Ocean view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Triple Room Standard with Sea View

Down duvets, memory-foam beds, in-room safe, blackout curtains

Triple Room Standard with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 4

View all photos for Quadruple Suite

Living room

Quadruple Suite

  • 44 sq m
  • Sleeps 4

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4.2 out of 5, Very good, 1,786 reviews
The price is AU$254
includes taxes & fees
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About the area

Puerto Vallarta

A stay at Costa Sur All Inclusive Resort places you in the heart of Puerto Vallarta, a 1-minute drive from Bay of Banderas and 6 minutes from Malecon. .This beach aparthotel is 2.2 mi (3.6 km) from Playa de los Muertos and 4.4 mi (7 km) from Playa Mismaloya.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Punta Negra Beach - 17 min walk - 1.5 km
  • Playa Estaca - 1 min drive - 2.0 km
  • Playa Palmares - 2 min drive - 2.7 km
  • Conchas Chinas Beach - 3 min drive - 2.7 km
  • Lindomar Beach - 3 min drive - 2.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪The Top Sky Bar - ‬4 min drive
  • ‪Dao - ‬4 min drive
  • ‪Blaze Grill - ‬20 min walk
  • ‪Vivaz Buffet - ‬18 min walk
  • ‪BocaDos stk - ‬3 min drive

About this property

Costa Sur All Inclusive Resort

Costa Sur All Inclusive Resort offers 205 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate sitting areas. Memory foam beds feature down comforters. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 205 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your memory foam bed comes with down comforters. 42-inch LCD televisions with cable programming provide entertainment, while iPod docking stations help you enjoy your music in the comfort of your room. Conveniences include phones, as well as safes and separate sitting areas.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Horizons Buffet, one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Horizons Buffet - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Barefoot Bar - This cocktail bar is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Seahorse bar and grill - Overlooking the ocean and pool, this tapas bar specializes in seafood and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
La Cascada - This restaurant specializes in local and international cuisine. Reservations are required. Open daily.
La Palapa Sports Bar - Onsite tapas bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Costa Sur All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Beach

  • On a private sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Car hire
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • Barefoot Bar
  • Horizons Buffet
  • La Cascada
  • La Palapa Sports Bar
  • Seahorse bar and grill

Kitchenette

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near a zoo
  • Near the boardwalk/promenade
  • Near the ocean
  • On the waterfront

Things to do

  • Beach volleyball
  • Gym
  • Kayaking
  • Scuba diving
  • Shopping
  • Snorkelling
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 14 floors
  • 2 buildings
  • 205 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 1983
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Costa Sur

Costa Sur Puerto Vallarta

Costa Sur Resort

Costa Sur Resort Puerto Vallarta

Sur Resort

Playa Del Sol Costa Sur

Costa Sur Hotel Puerto Vallarta

Costa Sur Resort And Spa

Costa Sur All Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 542 out of 1352 reviews
Rating 8 - Good. 468 out of 1352 reviews
Rating 6 - Okay. 204 out of 1352 reviews
Rating 4 - Poor. 84 out of 1352 reviews
Rating 2 - Terrible. 54 out of 1352 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

EveLynn, Brighton

Stayed 4 nights in Feb 2026

2/10 Terrible

Agustin

Stayed 2 nights in Feb 2026

2/10 Terrible

Russell

Disliked: Cleanliness, amenities, property conditions & facilities
I’m not a particularly picky traveler, but man this place was rough. In classic hotel style, the entry and lobby are freshly renovated and stunning. The room itself was one of the worst I’ve stayed in. Immediately, there was a foul odor. I thought I would go nose blind to it within a day, but no. And after trying to isolate the smell, it was coming from the closet that shared a wall with a shower head, so I think there’s a slow leak with mold behind the wall. Additionally, the general condition of the room was just old and tired, the room safe required some kind of appliance ordered from the front counter to lock it, and every time I used the shower it didn’t drain and water filled the shower pan immediately. Also, I booked the room because it ostensibly had a kitchenette. And technically it’s true there is a two burner gas stovetop, at some point they very obviously removed the refrigerator. So, really, what’s the point of a kitchen if you can’t store food? That felt pretty deceptive based on the ads. The beach it fronts is rocky, not sandy, and the restaurant charged 20 bucks for a chicken sandwich that was worse than Burger King. Also, because there’s no glass on the vents by the shower wall, which are towards the road, all night long you hear cars accelerating on the straight stretch in front of the hotel. I’ve stayed at The Hotel Rosita, in PV before, and it’s half the price and better quality The one thing I will say, the staff was great my entire stay.
Stayed 12 nights in Jan 2026

6/10 Okay

Lupita

Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Stayed 2 nights in Feb 2026

10/10 Excellent

Tristan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and had everything we needed. The staff was very kind and helpful and prompt. We loved the setting and had a great relaxing vacation.
Stayed 5 nights in Feb 2026

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was cute and the bay out front was amazing, however the Running shower was a trickle and no wash cloths to clean up. I expected for that price it would include clean towels and towels for the kitchen so we can clean the dishes. Needs better management.
Stayed 3 nights in Jan 2026

10/10 Excellent

Karen

Stayed 2 nights in Feb 2026

10/10 Excellent

Iliana

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, bedroom furniture was a little dusty
Stayed 5 nights in Jan 2026

2/10 Terrible

Mirian

Stayed 5 nights in Jan 2026

6/10 Okay

THOMAS

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The place has lots of potential, and lots of problems. Our only problems were no lock for the room safe (you have to wait until someone who has one checks out) and no frig. Other guests had no water, the bed room flooding if shower run, key card not letting them into the room, no bath towels. Often out of pool towels. Can't drink tap water. On check in, you are required to pay a large deposit which is applied to purchases (balance returned on check out). We were not told that when we made reservation. Rumor is that deposit is because hotel has trouble making payroll. Watch out for convenience store. Prices not marked and some are excessive. Supposedly floors 7 and 12 have been remodeled. Our room on 13th floor showed years of wear and tear, but housekeeping kept it clean. Food was surprisingly good. Management needs to put some money into the place (more safe locks, frigs, pool towels).
Stayed 7 nights in Jan 2026

10/10 Excellent

Aldo

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was wonderful
Stayed 3 nights in Jan 2026

8/10 Good

Krishna

Liked: Cleanliness, property conditions & facilities
Staff were very courteous!
Stayed 6 nights in Jan 2026

8/10 Good

jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms clean resort quaint not much goes on one bar one restaraunt not much else around not a party place if thats what your looking for
Stayed 7 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great
Stayed 14 nights in Jan 2026

2/10 Terrible

Pradeep

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: The resort offers a beautiful ocean view and a warm swimming pool, which is enjoyable, especially in the evenings. The location is convenient—just off the main road with easy access to transportation and nearby areas. Breakfast was good and fairly satisfying. Cons: The rooms were not clean, and clean towels were not consistently provided. Requests were not handled well, and the staff was not very accommodating, which became frustrating over the course of the stay. Overall: If you’re looking for convenience, luxury, and a truly relaxing vacation, I would recommend choosing another hotel. The stay felt like more hassle than comfort, and it did not feel like a vacation for us.
Broken mirror
Deceptive photos compared to shown online.
Stayed 4 nights in Dec 2025

6/10 Okay

Joel

Stayed 6 nights in Jan 2026

6/10 Okay

Katherine

Travelled with partner
Liked: Cleanliness
Staff was great but room was not. No light in the kitchen. No matches to light the stove no coffee pot even after asking 3 times
Stayed 6 nights in Jan 2026

10/10 Excellent

Mirjam

Stayed 8 nights in Jan 2026

2/10 Terrible

Kevin, Williamstown

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I really wish I could give it a zero star. Where should I start? 1) wedding loud music until 12:40am. Felt the constant base in the room while trying to relax. Kept awake until 3:30am coping with the nervous energy. We did get d get a 24 hour notice on the door but nothing else. 2) everything that can be broken was broken. Patio door and paint coming off the frame. Door key reader no battery. Zero wifi in the room. Talked to neighbors and all had the same issue. Safe with no lock. Lol. You can't make it up. 3) badly needs a renovation. See shower picture. 4) When talked to the front desk guy, he said please leave a review, which is what I am doing. The two groups in front me also said they were going to leave bad reviews and he proactively offered them a QR code card. Yep, you read the correctly.
Stayed 2 nights in Jan 2026

8/10 Good

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Jan 2026

8/10 Good

salvador

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing views
Stayed 2 nights in Jan 2026

8/10 Good

Sabine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, although we didn't have towels. Once notified, we received towels promptly.
Stayed 7 nights in Jan 2026

10/10 Excellent

Victor Mauricio Estrada, Salt Lake City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff so friendly
Stayed 2 nights in Jan 2026

4/10 Poor

Pankaj

Travelled with family
Disliked: Cleanliness, amenities
Room quality and service was poor
Stayed 4 nights in Dec 2025