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Holiday Suites Business District (Empire Suites Hotel)

3.0 star property

Photo gallery for Holiday Suites Business District (Empire Suites Hotel)

Interior detail
Property video
Business centre
Deluxe Room
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Rizal Avenue, Puerto Princesa, Palawan, 5300
  • Place, NCCC Mall Palawan
    ‪2 min walk‬
  • Place, SM City Puerto Princesa
    ‪6 min walk‬
  • Place, Puerto Princesa City Baywalk
    ‪19 min walk‬
  • Airport, Puerto Princesa (PPS)
    ‪16 min walk‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Single Room

  • Sleeps 1

Margarita Suite

  • Sleeps 4

View all photos for Superior Twin Room, 2 Twin Beds

Coffee and/or coffee maker

Superior Twin Room, 2 Twin Beds

  • Sleeps 2

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2

Family Room

  • Sleeps 4

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About the area

Puerto Princesa

With a stay at Holiday Suites Business District (Empire Suites Hotel), you'll be centrally located in Puerto Princesa, steps from NCCC Mall Palawan and within a 10-minute walk of SM City Puerto Princesa. .This hotel is 1 mi (1.6 km) from Puerto Princesa City Baywalk and 1.6 mi (2.6 km) from Palawan Special Battalion WW2 Memorial Museum.

What's nearby

  • NCCC Mall Palawan - 2 min walk - 0.2 km
  • SM City Puerto Princesa - 6 min walk - 0.6 km
  • Plaza Cuartel - 9 min walk - 0.8 km
  • Immaculate Conception Cathedral - 14 min walk - 1.2 km
  • Puerto Princesa City Baywalk - 19 min walk - 1.6 km

Getting around

  • Puerto Princesa Airport (PPS) - 4 min drive

Restaurants

  • ‪Junction 1, Puerto Princesa City Palawan - ‬3 min walk
  • ‪Shakey’s - ‬1 min walk
  • ‪Noki Nocs Savory House - ‬3 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Itoy's Coffee Haus - ‬1 min walk

About this property

Holiday Suites Business District (Empire Suites Hotel)

Holiday Suites Business District (Empire Suites Hotel) offers 38 accommodations with complimentary toiletries. Cable television is provided.

Bathrooms include showers and bidets. This Puerto Princesa hotel provides complimentary wireless Internet access. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 38 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Grab a bite to eat at Amara Cafe, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Amara Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 5:00 AM to 9:30 PM at scheduled times and on request

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 295 to 500 for adults and PHP 295 to 500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amara Cafe

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 295 to 500 for adults, and PHP 295 to 500 for children
  • Airport shuttle fee: PHP 500 per vehicle (one-way, maximum occupancy 12)
  • Airport shuttle fee per child: PHP 500
  • Rollaway bed fee: PHP 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Empire Hotel Suites
Empire Suites Hotel Palawan Island/Puerto Princesa
Empire Suites Hotel
Empire Suites Hotel Puerto Princesa
Empire Suites Puerto Princesa
Hotel Empire Suites
Empire Suites Hotel
Holiday Suites Business District (Empire Suites Hotel) Hotel

Holiday Suites Business District (Empire Suites Hotel) Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 99 reviews
Rating 8 - Good. 31 out of 99 reviews
Rating 6 - Okay. 23 out of 99 reviews
Rating 4 - Poor. 15 out of 99 reviews
Rating 2 - Terrible. 5 out of 99 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Hamid

Ah pour qu’elle t’ai pris un imba
Stayed 1 night in Nov 2025

4/10 Poor

Benjamin, LAS VEGAS

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
location
Stayed 2 nights in Nov 2025

8/10 Good

Belinda, Port Moresby

Travelled with family
Liked: Cleanliness
The room was in good condition and clean. THe staff are courteous and very helpful. We arrived at 11pm in the evening so there was no shuttle service. We took a taxi to the hotel but it did not cost alot as the hotel is close proximity to the Puerto Princesa Airport. Overall, it is an exceptional Hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
The restaurant is the best kept secret in town. Don’t let the simple menu fool you. Food is amazing. Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and in a great location accessible to main highway to catch a ride.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Travelled with partner
Good location
Stayed 7 nights in Apr 2025

10/10 Excellent

Novelito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service
This is a recent turn over hotel and I feel they are still upgrading from the previous owners. The property is very clean and generally serviceable, but a lot of little things fall short. We had two rooms. One had a modern plastic rfid key, and the other an old fashion metal key. In my room they provided instant coffee packets, but no water heater/kettle. They had two coffee cups but no glasses. Two bath towels, but no hand towels or wash cloths. I felt it was kind of a 3.5 star hotel, but they don’t have 3.5 on the survey scale, so I gave them 4 stars.
Stayed 1 night in Jan 2025

10/10 Excellent

Shiela

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jan 2025

6/10 Okay

Caesar

Business traveller
Disliked: Amenities
need a lot of improvement
Stayed 4 nights in Jan 2025

4/10 Poor

Gerald, Glastonbury

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No windows or phone in room. TV not working. Only one towel. Unsecure furniture...."closet" fell on me twice when i opened door. AC unit has a constant drip noise . Bugs, micro-ants, and small lizard in room. Entrance dirty and smells with stray dogs running wild. Staff very apathetic and not very helpful. Avoid this place.
Stayed 3 nights in Dec 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel. Hardly any hot water, but the guy took care of it right away.
Stayed 2 nights in Sep 2024

4/10 Poor

Lahiri

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Coming from Canada to Philippines for the 1st time, was expecting a dive for the price charged... I was pleasantly surprised
Stayed 1 night in Jun 2024

2/10 Terrible

Mansoor

Stayed 1 night in Jun 2024

2/10 Terrible

william

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was probably one of the worst hotels i’ve stayed at. I’ve been to a lot of places all over the globe, but this was by far THE WORST!!! The staff was unbelievably cunty with me, asking for my itinerary when she had it pulled up on the computer already like she didn’t believe me when i was there the night prior. Charged me 2250 pisos for a late check out? when i never requested a late check out??? also refused to take my cards said cash only, i’m pretty sure it’s just a bunch of scam artists working just like the rest of this godforsaken island, sad to see a holiday in like this.
Stayed 1 night in May 2024

4/10 Poor

Kathia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is very small for family of 4, Wifi is very weak
Stayed 3 nights in Mar 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms don’t have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.

6/10 Okay

Alex

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros - • very affordable • friendly and helpful staff • easy to get tuktuk (local taxi/bikes) from outside the entrance Cons - • aircon doesn’t work very well • Walls are paper thin • There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone else’s room… very strange. Overall, for the price, I’d say that it was pretty good, and was fine for the 1 night we booked, but i wouldn’t want to stay here for too many nights.
Stayed 1 night in Jan 2024

10/10 Excellent

Christylynn

Liked: Cleanliness, staff & service, property conditions & facilities
I am very satisfied with the place, wi-fi is a plus, dining area around and also burger place open 24 hrs. Overly satisfied with the place.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not friendly and facilities not clean. Towels are dirty.
Stayed 1 night in Dec 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and attentive. Able to provide you with what you need. Just ask for it. This hotel is family oriented. Just walking distance to restaurant or fast food chain including malls like NCCC for shopping or grocery. If you want a quiet night, this is not a place for you. Hotel stay includes continental breakfast or buffett. They never run out of rice or bread. If you like toasted/salted fish, this is a place for you. During my stay, I lost my Fendi watch, but when I checked out and gone out of the door, somebody found my watch and returned it to me. So that was a great sense of relief.
Stayed 15 nights in May 2018