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VH Gran Ventana Beach Resort - All Inclusive

4.0 star property

Photo gallery for VH Gran Ventana Beach Resort - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
On the beach, white sand, sun-loungers, beach umbrellas
5 bars/lounges, swim-up bar, poolside bar, beach bar
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym

Explore the area

View map
Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata, 57000
  • Place, Playa Dorada Golf Course
    ‪5 min walk‬
  • Place, Playa Dorada
    ‪1 min drive‬
  • Place, Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Free minibar, in-room safe, free cots/infant beds, bed sheets

Superior Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(107 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room

Free minibar, in-room safe, free cots/infant beds, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the area

Puerto Plata

Located in Puerto Plata (Playa Dorada), VH Gran Ventana Beach Resort - All Inclusive is a 4-minute walk from Playa Dorada Golf Course and 11 minutes by foot from Playa Dorada. .This all-inclusive property is 2.6 mi (4.2 km) from Fun City and 4.2 mi (6.8 km) from Embassy of the United States Dominican Republic.

What's nearby

  • Playa Dorada Golf Course - 5 min walk - 0.5 km
  • Playa Dorada - 1 min drive - 0.6 km
  • Malecón De Puerto Plata - 8 min drive - 7.1 km
  • Embassy of the United States Dominican Republic - 8 min drive - 7.4 km
  • Puerto Plata Cable Car Base Station - 10 min drive - 9.0 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 31 min drive

Restaurants

  • ‪Ristorante Passatore - ‬3 min walk
  • ‪El Mercado Restaurant - ‬4 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬4 min drive
  • ‪V Heavens Rosmarino - ‬11 min walk
  • ‪Ibero bar - ‬4 min drive

About this property

VH Gran Ventana Beach Resort - All Inclusive

On beach with 2 outdoor pools for sandy fun near Playa Dorada Golf Course
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 506 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have bathtubs and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Las Almejas, one of the property's 4 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is included.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered each day.
Las Almejas - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
Octopus Gormet Restaurant - This restaurant specializes in Caribbean cuisine.
Sapore di Mare - This restaurant specializes in Italian cuisine.
Ocean Grill - This restaurant specializes in seafood.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball
Access to golf course

Lessons/classes/games

Aerobics
Dancing
Language

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

VH Gran Ventana Beach Resort - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 158 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Stayed 1 night in Jun 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
Food was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Amir

Stayed 4 nights in Jun 2025

8/10 Good

Justice

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is phenomenal because of the staff they deserve all the stars
Stayed 2 nights in Jun 2025

8/10 Good

Novy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food availability was excellent
Stayed 1 night in May 2025

8/10 Good

Mark

Stayed 7 nights in Jun 2025

6/10 Okay

Yuderky

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Jesenia

Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent💙
Stayed 3 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
I have been to this property probably at least 7 times, i love nearly everything however the rooms need to be checked prior to checkin, i almost always have experienced an issue with wifi, refrigerator not working or AC just not cold enough. I still rate 5 because they do rectify any issues i experienced.
Stayed 3 nights in May 2025

6/10 Okay

Ava

Travelled with group
Liked: Cleanliness, amenities
Some of the male staff make us uncomfortable. But other than that it was great
Stayed 5 nights in May 2025

8/10 Good

cindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good and peace.
Stayed 3 nights in May 2025

10/10 Excellent

Alexis

Stayed 6 nights in May 2025

8/10 Good

Marvena

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food was good… the room was good. However, their animation team needs a little more work. The activities that they have for guests need to be more interactive and interesting. Especially for the price that we are paying. Please refer to Lifestyles Holiday Resort and watch their animation team.
Stayed 1 night in May 2025

8/10 Good

Raul

Travelled with partner
Liked: Cleanliness, amenities
This place can be a hit or miss. My fiancé and I at first didn’t like it but later on started to appreciate the things the place offered. This can easily be a 5 star place if they fixed up a few minor problems. For some reason, they didn’t have our reservation. We had to wait over a hour for our room once they found our reservation. Second, they have this weird system where they take all your towels in the morning but don’t replace it with new ones. So essentially, you can be enjoying breakfast and if you decide to take a shower afterwards, you will have to wait for the fresh towels to be dropped off to your room. Third thing, they don’t give daily water bottles and you will have to practically beg them for a water bottle on a daily basis. Luckily, they do have some water dispensary on some floors for refills. Fourth thing, the WiFi truly sucks in this place. Connection is slow and probably one of the things I hated the most from this place. Lastly, the vibe from the staff needs to be worked on. Some are very nice to talk to, but most of them looked like they don’t like working there. Some are rude and disrespectful, but not all staff. The two pools itself is very nice. A quiet one and the main one. The beach is gorgeous but that says more about Mother Nature. My favorite part is the food. The food was the absolute best thing from the resort. A lot of variety and freshly made every day. Entertainment for me was 50/50 but that is more of a personal opinion. My honest review.
Stayed 4 nights in May 2025

10/10 Excellent

Esteban, Brooklyn

I love this hotel
Stayed 2 nights in May 2025

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
servicio muy bueno
Stayed 1 night in May 2025

8/10 Good

Charles

Stayed 3 nights in May 2025

10/10 Excellent

Kelly R

Liked: Cleanliness
I loved the quiet pool
Stayed 7 nights in May 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Decent Overall

This will be a long review so if you want a real assessment, please take the time to read. To start, their website states they offer an airport transport to hotel and to call or email 3 days prior. I did just that and was told to call back the next day. I called 2 days prior and was told they don’t offer that service even though they sent me an email reminding me to call for 3 days prior via Hotels.com. I reached out to Hotels.com for help and they couldn’t get ahold of anyone at the property. Luckily, I was meeting a friend there and he arranged a taxi for me. At check-in, I was told that I had to pay $50 more a night because my friend didn’t travel with me even though I paid for 2 people when I booked on Hotels.com. So I had to pay an additional $350 for my friend to stay with me. The WiFi sucks! We couldn’t get it to work and when we attempted to call the front desk for help, the telephone in the room didn’t work. We had to walk to the front desk and then explained how to get the WiFi to connect, but it still sucked. The food was not good. Breakfast sucked, lunch was decent and dinner was subpar. They have 3 other restaurants besides the buffet l, but you have to make reservations for them in the morning the day of. Luckily, we spent quite a bit of time outside of the resort so we ate out some days in the city. Activities are awesome and plenty each day for kids and adults. Drinks at the bar were good. Staff were a hit or miss but majority of them were nice and friendly.
Stayed 7 nights in May 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service

Good but not a favorite

The service and pool were outstanding. We also enjoy the beach. The rooms are a bit outdated (especially the bathrooms need work). While the food was B+, there were many opening hour and take away restrictions at both the buffet and restaurants. Very inconvenient with young children. If you’re used to all-inclusive rules and limitations you might not be bothered by this. Also, people from nearby cruise ships can pay to come there for the day. That makes for a very chaotic environment.
Stayed 7 nights in Apr 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually i liked everything. The staff was amazing, the food and different options of drinks! This is my 3rd time going and will continue to go!
Stayed 4 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 5 nights in Apr 2025