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The Singular Patagonia

Photo gallery for The Singular Patagonia

Exterior
Exterior
Free daily buffet breakfast
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Suite (The Singular) | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Km 5 Norte Puerto Bories, Natales, Magallanes, 6160000
  • Place, Mirador Cerro Dorotea
    ‪6 min drive‬
  • Place, Costanera
    ‪6 min drive‬
  • Place, Cueva del Milodon
    ‪7 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (The Singular)

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed (The Singular)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Singular)

Free minibar, in-room safe, desk, blackout curtains

Suite (The Singular)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (The Singular)

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (The Singular)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (The Singular)

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (The Singular)

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the area

Puerto Natales

Located in Natales, The Singular Patagonia is by the sea, within a 5-minute drive of Última Esperanza Fjord and Cueva del Milodon. .This beach hotel is 3.3 mi (5.2 km) from History Museum and 15.6 mi (25.1 km) from Cerro Dorotea.

What's nearby

  • Mirador Cerro Dorotea - 6 min drive - 4.4 km
  • Costanera - 6 min drive - 4.8 km
  • Cueva del Milodon - 7 min drive - 5.1 km
  • Puerto Natales Casino - 8 min drive - 5.8 km
  • Plaza de Armas - 9 min drive - 6.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪El Asador Patagónico - ‬6 min drive
  • ‪Santolla - ‬6 min drive
  • ‪Café Artimaña - ‬6 min drive
  • ‪Baguales Brewery & Restaurant - ‬6 min drive
  • ‪La Terraza - ‬6 min drive

About this property

The Singular Patagonia

The Singular Patagonia offers 57 accommodations with free minibar items and safes. LCD televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include complimentary bicycles.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 57 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 100 meters.
Grab a bite at Asador, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Natales? This hotel has 1195 square feet (111 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Asador - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
The Singular Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Onsite venue #3 - Overlooking the ocean, this bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The Singular Patagonia is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 100 metres
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Asador
  • The Singular Restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,195 square foot of space)
  • Meeting room

Outdoors

  • Dock
  • On the waterfront

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Built in 2011
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Patagonia Singular
Singular Patagonia
Singular Patagonia Hotel
Singular Patagonia Hotel Puerto Natales
Singular Patagonia Puerto Natales
The Singular Patagonia Hotel Puerto Natales
The Singular Patagonia Puerto Natales, Aisen Region, Chile
Singular Patagonia Hotel Natales
Singular Patagonia Natales
The Singular Patagonia Puerto Natales
The Singular Patagonia Hotel
The Singular Patagonia Natales
The Singular Patagonia Hotel Natales

The Singular Patagonia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 132 reviews
Rating 8 - Good. 15 out of 132 reviews
Rating 6 - Okay. 4 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

4/10 Poor

Raj

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was a very disappointing experience - it’s not worth the price at all. We did not get any of the excursions we wanted because it was booked out or weather. They also don’t allow you to book ahead of your stay, so you’re at their mercy. We ended up doing our own excursions with outside companies who had plenty of availability or by renting a car. The staff also miss critical requests like to go breakfast (which is offered), would bring out wrong dishes to dinner, didn’t offer us a ride from the airport despite having 5-10 hotel cars parked outside and the ride is 5 minutes etc etc. It’s just not a 5 star experience that we were hoping for on our honeymoon.
Stayed 4 nights in Feb 2026

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Sencillamente es[ectacular! Todo!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jolanta, Palanga

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wow
Stayed 1 night in Feb 2026

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities
Very clean rooms with wonderful views. The excursions made our experience very special. Gonzalo and Franco were excellent guides. A few hotel staff members stood out to us. We will always remember them, it was Fernando at the bar, Camilla, Javiera and Max. We always enjoyed seeing them during our stay.
Stayed 5 nights in Jan 2026

2/10 Terrible

zhiwei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As mentioned in previous reviews, the service at this hotel does not match its price. While the location and design are both top-class, the poor service completely ruins these advantages, along with guests’ vacation experience. The hotel’s operations team is unprofessional and fails to meet even basic service standards, let alone make guests feel comfortable or welcomed. A significant portion of the staff come across as cold and unhelpful, leaving guests confused and frustrated—especially at the front desk and in the restaurant, where the indifferent attitude is particularly puzzling. This unpleasant experience led me to cancel Singgular Santiago, and I will not be returning in the future.
Stayed 3 nights in Dec 2025

8/10 Good

Qamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, spa was good, the lamb chops in restraunt were the best ever.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in a great location ! Hotel has a very unique design and absolutely love it! Very nice and friendly staff. Restaurant and bar really good with an amazing water view. The rooms were super clean with water view as well. The housekeeping staff were amazing making us feels at home .. I highly recommend this BEAUTIFUL hotel
Stayed 6 nights in Nov 2025

6/10 Okay

Augustijn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 4 nights at The Singular Patagonia. The owners and architects went all the way to transform this former meat processing plant into a luxury hotel. The presence of the old equipment is magnificent, and the views are spectacular. Running a hotel operation at such a remote location is very challenging. Creating an experienced service team is almost impossible, especially having the hotel closed 4 months per year. Although the staff is very friendly and helpful we experienced service issues every day. From an overheated bathroom to no water and from very slow check-in and F&B service to incorrect F&B items. To mitigate this service risk, it would require stronger guest service-oriented management and more automation (such as tablets for waiters). For this reason, we decided to skip The Singular in Santiago but would recommend to try-out the one in Patagonia, taking the above into consideration.
Stayed 4 nights in Nov 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was incredible, the staff was so kind and supportive, and all of the excursions were great. We took bikes into town one day, went horseback riding another, and I spent a few hours at the relaxing spa! The experience was magical.
Stayed 3 nights in Nov 2025

10/10 Excellent

kenia

Travelled with partner
Liked: Cleanliness
Everything about this hotel is beautiful and exceptional, the service is impeccable , customer service at its best. This is one of the best hotel stays I’ve been , I have to mention their restaurant WOW, WOW!!! Extraordinary.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about it. Superb.
Stayed 1 night in Mar 2025

10/10 Excellent

Hailin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give ten stars on this review, I will. Mark from the Concierge Desk went above and beyond to ensure I enjoy my stay at the hotel as well as my trip in Chile. I unfortunately lost my cellphone at the Santiago airport before boarding my flight to Puerto Natales. After arriving at Singular Patagonia late in the afternoon, I asked for help to buy a new phone before going to the park on the second day. Mark immediately realized that because the 2nd day was Easter holiday, and stores would be closed, I only had less than one hour to ensure I have a phone during the trip. He called the electronic stores to ensure they were open and the type of phone I looked for was available. A taxi was arranged to drive me to the electronic store and drive me back after i complete the purchase. Because of Mark and the team, my trip in Chile completed with sweet memorable and good pictures. Singular Patagonia will always be my 1st choice when visiting Puerto Natales again. What's more: The view from the room was stunning, even more beautiful than the picture shows. The breakfast offerings were nutritious and convenient to start a day. Thank you, Mark. Thank you, Singular Patagonia.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Stayed 2 nights in Apr 2025

10/10 Excellent

Rama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and I would Love to come back
Stayed 1 night in Apr 2025

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic hotel !!!

the absolute best hotel !!! top to bottom - great place to stay - location , quality , staff , food everything ! fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

8/10 Good

Marcel

Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around, exceeded expectations in every aspect
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Harrison

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel. Consider was super helpful with rental car repair issues.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the best hotel ever stay in! We didn’t want to leave! The customer experience was amazing and the hotel team was absolutely fantastic!
Stayed 1 night in Nov 2024

10/10 Excellent

Edward, Bedford

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just INCREDIBLE! Superb resort in a serene setting. It is pricey, but you are certainly getting what you are paying for! Highly recommended as a once in a lifetime experience.
Stayed 7 nights in Nov 2024

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, especially Javier!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ganning, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
historical museum, excellent dining option, good service and water front view
Stayed 1 night in Mar 2024