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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Exterior
3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.4 out of 10
Exceptional
(81 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(16 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

9.2 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

With a stay at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive in Puerto Morelos, you'll be by the sea, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive hotel is 8.3 mi (13.4 km) from Moon Palace Golf Club and 17.2 mi (27.7 km) from Delfines Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Puerto Morelos Beach - 13 min drive - 10.5 km
  • Moon Palace Golf Club - 15 min drive - 15.8 km
  • Ojo de Agua Beach - 16 min drive - 13.0 km
  • Puerto Morelos Town Square - 17 min drive - 13.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Le Chique - ‬6 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬5 min drive
  • ‪Spoon - ‬6 min drive
  • ‪Lobby Bar - ‬5 min walk

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only hotel with 4 restaurants and 3 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 355 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a 24-hour fitness center, and 2 outdoor pickleball courts. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Puerto Morelos? This hotel has 4340 square feet (403 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,340 square feet of conference space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Lifeguards
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 844 out of 1527 reviews
Rating 8 - Good. 368 out of 1527 reviews
Rating 6 - Okay. 190 out of 1527 reviews
Rating 4 - Poor. 61 out of 1527 reviews
Rating 2 - Terrible. 64 out of 1527 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, meticulously kept property, lots of great food options, great pools with swim-up bars. Room was airy and spacious with an ample balcony. Great spot for a group gathering. Only downside is that the location is a bit isolated — no easy access to anything outside the resort. Also, due to past hurricanes, there is no beach. The seaweedy sea comes right up to the break-wall. We would have enjoyed a walk on the beach and some all-inclusive beach-related activities like snorkeling and kayaking, but those are not available here.
Stayed 4 nights in Oct 2025

10/10 Excellent

heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and staff was amazing
Stayed 5 nights in Oct 2025

10/10 Excellent

Bellinda Nzau

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was amazing
Stayed 7 nights in Oct 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, staff was great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brady

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff. Food was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Kirk

Amazing time for the price
Stayed 5 nights in Oct 2025

10/10 Excellent

Deborah, Muskegon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room & resort as a whole was beautiful and very clean. The majority of the staff were pleasant. Although because it's so small the pools are on top of each other, and the music overlaps so you can't relax if you want to. The food was good, not always great but there is enough variety to always find something.
Stayed 6 nights in Oct 2025

8/10 Good

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds, pools, and restaurants were well done and the staff was nice. Strangely, the 5 o’clock Somewhere Swim Up bar closes at 5, despite the pool being open until 7. For the restaurants, the menus and restaurant options were limited. The best food was probably the tacos and ceviche at the License to Chill lunch place. Rooms are clean and tidy, but the swim-up suite wasn’t worth it because the water was so cold that it was unusable. Overall, it was a nice place. I’ve stayed at nicer, but I’ve also stayed at much worse.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie French

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Looks brand new. Very clean. We loved that the property wasn’t very big very so it’s easily walkable. Food was delicious. Staff were so attentive and friendly. Gabino served us several days and told o great care of us and remembered what we liked. Able helped get us booked with the things we wanted to do and helped us so much. The spa was worth every penny. Very relaxing.
Stayed 3 nights in Oct 2025

6/10 Okay

Hernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic drinks selection
Stayed 3 nights in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, room comfort

A Happy Place

Overall, the property has a fun vibe & the staff is great. The only real complaint I have is that I definitely felt rushed to eat & go at both dinner restaurants - I think because I was a solo diner, I wasn't given the same quality of service that couples or a larger group would have received. The pools are nice, but tiles are falling off everywhere so it feels dated even though it's not. The staff is attentive & happy to keep the delicious cocktails flowing - my stay here was at the end of a longer trip & it was a great choice before heading home to reality!
View from Center of Level 3
Looking out at the ocean from the pool next to the 5'Clock Somewhere Bar
Stayed 2 nights in Oct 2025

8/10 Good

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Colton

Stayed 4 nights in Oct 2025

10/10 Excellent

Peka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Sonia, East Brunswick

Stayed 1 night in Oct 2025

6/10 Okay

Josh

Stayed 4 nights in Oct 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a 5 night stay at Margaritaville adults only. Our group was a party of 10. Overall we loved the resort. Very clean and we all loved our rooms. Our only problem was getting reservations for dinner together. We either had to eat at 5 or at 9 pm. 5 was way too early and 9 was way too late. I also didn't love that both reservation required restaurants were closed on the same night.(Our last night). What we did absolutely love were the people who worked there. Pepe in the smaller pool bar was THE BEST and Gambino in the restaurant was right on top of service every day! We will definitely stay at a Margaritaville again and wouldn't hesitate coming back to this one in Puerto Morales!
Stayed 5 nights in Oct 2025

8/10 Good

Amber Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good mid range resort. The staff it amazing and really care about you're time there. The food was good but the portions were small. The only thing that annoyed me was they're "prestige travelers" program. I told them i wasnt interested multiple times and they still tried to sell my husband and I on listening to the pitch(scam).
Stayed 7 nights in Oct 2025

10/10 Excellent

ghazal, vancouver

Stayed 3 nights in Oct 2025

10/10 Excellent

Artsiom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay! The hotel was clean, comfortable, and in a great location—but what really made the experience exceptional was the staff. Jorge, Armando, and Ivan went above and beyond to make us feel welcome and taken care of. They were incredibly friendly, helpful, and always had a smile. Would definitely come back just for the amazing service!
Stayed 10 nights in Sep 2025

8/10 Good

Lisseth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Margaritaville Resort All-Inclusive in Cancún, and while the property itself is lovely and peaceful, my experience was a mix of great hospitality and frustrating mismanagement. The Good:The resort grounds were clean and well-kept, and the staff inside the hotel were kind, welcoming, and seemed genuinely happy to have us there. The restaurants offered good food and pleasant service, and overall the atmosphere was relaxing. The Not-So-Good:Unfortunately, the excursions arranged through the resort’s third-party vendor (Dream Team or DreamWorks) were a major disappointment. I paid for a package including dolphin swimming, parasailing, and a meal, but once we arrived, there were repeated miscommunications about what was included. Because of the confusion, I missed my original parasailing time and had to be rescheduled. One staff called me "that fat black woman" to his coworker but refuse to talk to me. After completing the activities, I was told I couldn’t have the meal I’d already paid for. Despite showing proof of purchase, I was refused service and even made to feel embarrassed in front of others. The waitress involved called over security, and even though both my friend and I paid (my friend even paid extra for her meal), we were still denied. That whole interaction felt unprofessional and belittling. Other Observations:The pool area was sometimes unclean and had a noticeable odor, even early in the morning after cleaning crews had come through
Stayed 4 nights in Sep 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful property, just no beach :(
Stayed 3 nights in Oct 2025

8/10 Good

William Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property and staff ver good. But no beach
Stayed 7 nights in Oct 2025