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Meliá Costa Atlantis Tenerife

4.0 star property

Photo gallery for Meliá Costa Atlantis Tenerife

Reception
Sauna, hot tub, steam room
Outdoor pool, pool umbrellas, pool loungers
Meeting facility
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Avenida Venezuela, 15, Puerto de la Cruz, Tenerife, 38400
  • Place, Martianez Shopping Centre
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪9 min walk‬
  • Place, Plaza del Charco
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪69 min drive‬

Room options

View all photos for Melia Room

Premium bedding, down duvets, minibar, in-room safe

Melia Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Melia Room Teide View

Premium bedding, down duvets, minibar, in-room safe

Melia Room Teide View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Melia Room Frontal Sea View

Premium bedding, down duvets, minibar, in-room safe

Melia Room Frontal Sea View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Room (Premium, The level, Teide View)

Premium bedding, down duvets, minibar, in-room safe

Grand Room (Premium, The level, Teide View)

  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Level Grand Premium Room Frontal Sea View with Whirlpool

The Level Grand Premium Room Frontal Sea View with Whirlpool

The Level Grand Premium Room Frontal Sea View with Whirlpool

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Connected Room Frontal Sea View

Premium bedding, down duvets, minibar, in-room safe

Connected Room Frontal Sea View

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Melia Room Frontal Sea View (2+1)

Premium bedding, down duvets, minibar, in-room safe

Melia Room Frontal Sea View (2+1)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for The Level Junior Suite Frontal Sea View

The Level Junior Suite Frontal Sea View

The Level Junior Suite Frontal Sea View

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Melia Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Melia Room (2+1)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Melia Room (3AD)

Premium bedding, down duvets, minibar, in-room safe

Melia Room (3AD)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Melia Room Teide View (3AD)

Premium bedding, down duvets, minibar, in-room safe

Melia Room Teide View (3AD)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Melia Room Frontal Sea View (3AD)

Premium bedding, down duvets, minibar, in-room safe

Melia Room Frontal Sea View (3AD)

  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Melia Room Teide View (2+1)

Premium bedding, down duvets, minibar, in-room safe

Melia Room Teide View (2+1)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Connected Room Frontal Sea View (4+2)

Premium bedding, down duvets, minibar, in-room safe

Connected Room Frontal Sea View (4+2)

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (2+2)

Premium bedding, down duvets, minibar, in-room safe

Family Room (2+2)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for The Level Frontal Sea View

The Level Frontal Sea View

The Level Frontal Sea View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for The Level Premium Frontal Sea View

The Level Premium Frontal Sea View

The Level Premium Frontal Sea View

  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for The Level, Grand Premium Front Sea View

Premium bedding, down duvets, minibar, in-room safe

The Level, Grand Premium Front Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Hotel Las Aguilas Tenerife, Affiliated by Melia
Puerto de la Cruz
  • Pool
  • Breakfast included
  • All inclusive plans available
  • Kids’ pool
4.4 out of 5, Excellent, 201 reviews
The price is AU$161
includes taxes & fees
31 May - 1 June
Hotel Las Aguilas Tenerife, Affiliated by Melia

About the area

Puerto de la Cruz

Meliá Costa Atlantis Tenerife is in the heart of Puerto de la Cruz, within a 10-minute walk of Martianez Shopping Centre and Tenerife Beaches. .This beach hotel is 0.1 mi (0.2 km) from Lago Martianez Swimming Pools and 0.2 mi (0.2 km) from Casino Puerto de la Cruz.

What's nearby

  • Martianez Shopping Centre - 2 min walk - 0.2 km
  • Tenerife Beaches - 7 min walk - 0.6 km
  • La Paz Lookout - 9 min walk - 0.8 km
  • Puerto de la Cruz Town Hall - 10 min walk - 0.9 km
  • Plaza del Charco - 12 min walk - 1.0 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 31 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Bar El Camino - ‬4 min walk
  • ‪La Cazuela - ‬4 min walk
  • ‪Bar Cafeteria Bangosol - ‬3 min walk
  • ‪La Compostelana - ‬2 min walk

About this property

Meliá Costa Atlantis Tenerife

Meliá Costa Atlantis Tenerife offers 290 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 290 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy international cuisine at Rumba, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Rumba - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Boreal - Overlooking the ocean, this lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
O´lula - This poolside family restaurant specializes in international cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 24 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 to 30 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boreal
  • O´lula
  • Rumba

Things to do

  • Bicycle storage
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 to 30 per person
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Facilities fee: EUR 25 per person, per day and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beatriz Atlantis

Beatriz Atlantis Hotel

Hotel Beatriz Atlantis

Beatriz Atlantis & Spa Hotel Tenerife/Puerto De La Cruz

Beatriz Atlantis And Spa Hotel

Beatriz Atlantis Hotel Puerto De La Cruz

Hotel Beatriz Atlantis Spa

Melia Costa Atlantis Tenerife

Meliá Costa Atlantis Tenerife Hotel

Meliá Costa Atlantis Tenerife Puerto de la Cruz

Meliá Costa Atlantis Tenerife Hotel Puerto de la Cruz

Meliá Costa Atlantis Tenerife Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel

Stayed 8 nights in Nov 2025

6/10 Okay

Marco

Travelled with family
Carpark is 25 euro extra each day and was not available when we arrived even if we booked and we got a fine.
Stayed 4 nights in Jan 2026

8/10 Good

Brandt

Stayed 3 nights in Dec 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a great staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia amplia y comfortably
Stayed 9 nights in Oct 2025

6/10 Okay

Amit

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I’m quite disappointed with the room service during my stay. I called twice to request an extra quilt or bedsheet from the room service team and once at reception, but despite staying for five nights, no one ever provided it. Additionally, it was very disappointing to find that the indoor pool is not available for children and the outdoor pool isn’t suitable for kids either. This makes the hotel not very family-friendly, which isn’t clearly stated on website. I would strongly recommend making this information clearer for families planning to stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lily

Good place
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina, Hoboken

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend the hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Alles perfekt
Stayed 1 night in Jan 2026

10/10 Excellent

Virginie

Stayed 7 nights in Jan 2026

10/10 Excellent

Ruprecht

Per
Stayed 1 night in Jan 2026

4/10 Poor

Marco

Liked: Staff & service
Disliked: Cleanliness, amenities
Con quello che abbiamo speso: il parcheggio non era disponibile e quello più vicino era nel centro commerciale a 250 metri. No comment. La camera aveva il letto fatto ma non era stata pulita ed era sporca: capelli e peli nel lavandino wc doccia bidè e sul letto e sulle salviette . Abbiamo chiesto di cambiare camera, non si poteva . E’ venuta la signora dopo tre solleciti alla reception . Erano le 22 di sera! No comment Non ci eravamo ancora cambiati né fatto la doccia ( per forza) Il personale non c’entra , anzi sono tutti bravissimi ma non portavano fare niente Un consiglio : c’è di molto meglio e senza questi problemi . Hotels.com quando faccio la selezione “ con parcheggio” deve segnalare “ secondo disponibilità” perché non è possibile avere il parcheggio a 250 metri ( nel centro commerciale ) . Noi avevamo la sacca mazze da spostare ogni volta , immaginate quando piove..
Stayed 2 nights in Dec 2025

6/10 Okay

MONICA

Liked: Property conditions & facilities
Nos extrañó que hubo un día que no nos hicieron la habitación
Stayed 4 nights in Dec 2025

10/10 Excellent

Cecilie

Liked: Cleanliness, staff & service, amenities
Veldig fornøyd med både beliggenhet og personalet. Ryddig og veldig behagelig. God mat !
Stayed 7 nights in Oct 2025

8/10 Good

Bertil

Stayed 7 nights in Nov 2025

8/10 Good

Urs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung war gut. Ruhiges Zimmer (innerhalb des Hotels, d.h. gute Lärmisolierung zu Hotelgang, obwohl unser Zimmer genau an der Seite der Lifte war.) Pool nicht überfüllt, stets saubere Badetücher verfügbar. Einschränkung: Parkplatz für Mietauto ca. 15 Minuten entfernt beim Hafen jederzeit verfügbar. Ums Hotel herum war keine Chance, einen Parkplatz zu finden. Viele Restaurants verfügbar in kurzer Gehdistanz.
Stayed 8 nights in Oct 2025