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Room type Options Nightly price Book
Suite (2 Adults)
40 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Suite Frontal Ocean View (2 adults)
Room with view
40 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Suite (Teide View) (2 Adults)
Room with view
40 square metres
2 Double Beds
Room sleeps 2 guests
Select dates to see price
Suite (Teide View) (1 Adult)
Room with view
40 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Suite (1 Adult)
40 square metres
1 Double Bed
Room sleeps 1 guest
Select dates to see price
My Favorite Club Suite Frontal Ocean View (2 adults)
Room with view
40 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Suite (3 Adults)
40 square metres
1 Double Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Suite Frontal Ocean View (3 adults)
Room with view
40 square metres
1 Double Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
My Favorite Club Suite Frontal Ocean View (3 adults)
Room with view
40 square metres
1 Double Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
My Favorite Club Suite Frontal Ocean View (1 adult)
Room with view
40 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Suite Frontal Ocean View (1 adult)
Room with view
40 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Suite (Teide View) (3 Adults)
Room with view
40 square metres
1 Double Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Upscale adults-only hotel near Plaza del Charco

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Smoke-free property
Grocery/convenience store

When you stay at AluaSoul Orotava Valley - Adults only in Puerto de la Cruz, you'll be by the ocean, within a 5-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This upscale hotel is 0.4 mi (0.7 km) from Garden Beach and 0.5 mi (0.9 km) from Tenerife Beaches.

Make yourself at home in one of the 202 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a sauna. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with local and international cuisine at Terra Café, one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Additional gratuities accepted
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All on-site activities, facilities and equipment included
  • Premium/non-domestic beverages not included
  • Spa/beauty facilities and services not included
  • All meals served buffet style
  • Surcharge for premium or imported non-alcoholic beverages
  • On-site entertainment and activities included
  • Local beverages and soft drinks only

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 202
  • Number of floors - 3
  • Number of buildings/towers - 4
  • Garden
  • Free breakfast
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Sauna
  • Smoke-free property
  • Pool umbrellas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2001
  • Number of restaurants - 2
  • Tennis on site
  • Number of outdoor pools - 1
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Free parking nearby
  • Terrace
  • Free buffet breakfast
  • Games
  • Table tennis
  • Water dispenser
  • Concerts/live shows
  • Evening entertainment
  • Vending machine
  • Distance from property (ft) 328
  • Distance from property (metres) 100
  • Carport
  • Off-street parking
  • Food and water bowls
  • Locally-owned & organised tours & activities
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Reusable cups only
  • Water-efficient showers only
  • Water-efficient toilets only

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Italian
  • Spanish
  • Russian

Parking

Free parking nearby

Room Amenities

AluaSoul Orotava Valley - Adults only offers 202 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Cable/satellite TV service
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Wireless internet access
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Rainfall showerhead
  • Separate bedroom
  • LED TV
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of bathrooms: 1
  • Number of beds 1
  • Laptop-friendly workspace
  • LED light bulbs
  • Wardrobe

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Terra Café - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Mare Nubium - This restaurant specializes in local and international cuisine and serves dinner only. Open daily.

Kentia Pool Club - This bar is located by the pool. Open daily.

Agua Lobby Bar - Onsite bar. Open daily.

Nearby Things to do

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Fishing nearby
  • Surfing lessons: Nearby

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 20 per pet, per night
  • Dogs only
  • 1 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

No cots (infant beds) available

Minimum guest age is 16

Caters to adults only

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Car recommended

Staffed front desk

Smoke detector

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Annual carbon offsets

Fees

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Diamante Suites
  • Diamante Suites Hotel
  • Diamante Suites Puerto de la Cruz
  • Hotel Diamante Suites
  • Hotel Diamante Suites Puerto de la Cruz
  • Hotel Diamante Suites Adults Puerto de la Cruz
  • Hotel Diamante Suites Adults
  • Diamante Suites Adults Puerto de la Cruz
  • Diamante Suites Adults
  • Hotel Diamante Puerto De La Cruz
  • Hotel Diamante Suites Tenerife/Puerto De La Cruz
  • Hotel Diamante Suites Adults Only
  • Hotel Diamante Suites
  • Aluasoul Orotava Valley
  • AluaSoul Orotava Valley Adults only
  • AluaSoul Orotava Valley - Adults only Hotel
  • AluaSoul Orotava Valley - Adults only Puerto de la Cruz
  • AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 10:00 AM to 6:00 PM.

Guests under 16 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is recommended for transportation to and from this property.

Awards & Affiliations

  • Biosphere
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