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Chalet Castillo

3.0 star property

Photo gallery for Chalet Castillo

Lake view
Property video
Marina
Balcony view
Fishing

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
Calle 1, 11 Avenida, Zona 1, El Estor, IZABAL, 77012

Room options

View all photos for Basic Single Room, 1 Single Bed, Garden View

Basic Single Room, 1 Single Bed, Garden View

Basic Single Room, 1 Single Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room, Multiple Beds, Garden View

Basic Double Room, Multiple Beds, Garden View

Basic Double Room, Multiple Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Triple Room, Multiple Beds, Lake View

Basic Triple Room, Multiple Beds, Lake View

Basic Triple Room, Multiple Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 2 Queen Beds
  • Free Wi-Fi

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About the area

El Estor

With a stay at Chalet Castillo in El Estor, you'll be 5.2 mi (8.3 km) from Lake Izabal and 11 mi (17.7 km) from Finca Paraiso Hot Springs. .This hotel is 25.9 mi (41.7 km) from Rio Dulce and 27.2 mi (43.7 km) from Dulce River National Park.

Restaurants

  • ‪Mirador Del Colibri - ‬5 min drive
  • ‪Buonna Pizza - ‬3 min walk
  • ‪Moncarr Taberna - ‬5 min walk
  • ‪Ranchon Chubal - ‬7 min walk
  • ‪Las Delicias Estorcito - ‬12 min walk

About this property

Chalet Castillo

Chalet Castillo offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Each accommodation is individually furnished and decorated. LED televisions come with cable channels.

Bathrooms include showers. This El Estor hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 8 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour pool access
  • Children's pool
  • Ecotours
  • Fishing
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 2013
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

CHALET CASTILLO Hotel El Estor

CHALET CASTILLO Hotel

CHALET CASTILLO El Estor

Hotel CHALET CASTILLO El Estor

El Estor CHALET CASTILLO Hotel

Hotel CHALET CASTILLO

Chalet Castillo Hotel

Chalet Castillo El Estor

Chalet Castillo Hotel El Estor

Chalet Castillo Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Nice people
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It is right on the lake. The view from my window was unsurpassable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ive ever been to. They cannot find my booking when inarrive and only accept cash. Very outdated room and dirty. Will never stay at this place ever again.
Stayed 1 night in Jul 2019