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OYO Hotel Familiar Tollan Cholula

3.0 star property

Photo gallery for OYO Hotel Familiar Tollan Cholula

Superior Room
Lobby sitting area
Property entrance
Standard Room, 2 Queen Beds | Room amenity
Free self-parking

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
0, Calle 19 Ote. 613, San Pablo Tecamac, San Pedro Cholula, PUE, 72750
  • Place, Great Pyramid of Cholula
    ‪15 min walk‬
  • Place, La Virgen de los Remedios Sanctuary
    ‪17 min walk‬
  • Place, University of the Americas Puebla
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Pedro Cholula

With a stay at OYO Hotel Familiar Tollan Cholula, you'll be centrally located in San Pedro Cholula, a 2-minute drive from Great Pyramid of Cholula and 11 minutes from Angelopolis Commercial Center. .This hotel is 8.4 mi (13.5 km) from Zócalo de Puebla and 0.9 mi (1.5 km) from Plaza de la Concordia.

What's nearby

  • Zócalo - 12 min walk - 1.0 km
  • Great Pyramid of Cholula - 15 min walk - 1.3 km
  • Plaza de la Concordia - 15 min walk - 1.3 km
  • La Virgen de los Remedios Sanctuary - 17 min walk - 1.5 km
  • University of the Americas Puebla - 9 min drive - 1.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 31 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Cervecería Cholula - ‬7 min walk
  • ‪El Luchador Pesquero - ‬8 min walk
  • ‪Quesadillas La Cabaña - ‬5 min walk
  • ‪Contexto Pizzas a la Leña - ‬5 min walk
  • ‪Saoko - ‬5 min walk

About this property

OYO Hotel Familiar Tollan Cholula

OYO Hotel Familiar Tollan Cholula offers 15 accommodations with complimentary bottled water and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Televisions come with satellite channels.

Bathrooms include showers. This San Pedro Cholula hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

OYO Hotel Tollan

Oyo Familiar Tollan

Hotel Familiar Tollan

OYO Hotel Familiar Tollan Hotel

OYO Hotel Familiar Tollan San Pedro Cholula

OYO Hotel Familiar Tollan Hotel San Pedro Cholula

OYO Hotel Familiar Tollan Cholula Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 121 reviews
Rating 8 - Good. 37 out of 121 reviews
Rating 6 - Okay. 19 out of 121 reviews
Rating 4 - Poor. 11 out of 121 reviews
Rating 2 - Terrible. 14 out of 121 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tony

Stayed 1 night in Oct 2025

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a try

Was a great place to stay for the price!.. was a bit difficult to find if it weren’t for google maps, uber is always 2/3 mins away though which was a plus! A bit far from all the action in the center of the city which was the only downfall... parking readily available and doorman is present 24hours as long as you give them estimate time of arrival.
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar, bastante cómodo y muy atentos, ademas que tiene una vista muy bonita.
Stayed 1 night in Feb 2020

4/10 Poor

Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort
En una noche nos dejaron afuera sin llave no sólo a mí y a mí esposa a otros huéspedes también y tuvimos que entrar por la ventana de nuestro cuarto
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, un tarda mucho en salir el agua caliente, pero después de 6 minutos sale el agua caliente
Stayed 1 night in Dec 2019

2/10 Terrible

Francesca Celeste

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Muy mala experiencia, no los recomiendo

Muy mala experiencia. Realice la reserva con 20 días de anticipación de 2 habitaciones, el día que llegamos no tenían sistema, aún y mostrando las reservas desde el celular, resulta que no tenían habitaciones. Finalmente asignaron una, espere más de una hora en el lobby para que vieran cono resolver. aún y cuando 3 días antes me enviaron whats app de OYO hotels para confirmar nuestra hora de llegada etc, lo hago no sirvió de nada. Al final tuve que compartir cuarto con el otro huésped. Otra cosa muy odiosa, lo ruidoso que son los cuartos y no tenían wifi. Mi cliente se quejó del lugar conmigo, jamás volveré.
Stayed 1 night in Nov 2019

10/10 Excellent

RRR

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service Very clean Will be nice some shampoo and conditioner in the bathroom
Stayed 1 night in Dec 2019

8/10 Good

Antonio, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No hot water for the shower please tell the manager in charge
Stayed 1 night in Oct 2019

8/10 Good

Agustin

Stayed 1 night in Jan 2026

2/10 Terrible

Faustino

Stayed 1 night in Jan 2026

10/10 Excellent

Juan Abraham

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo excelente muchas gracias
Stayed 3 nights in Jan 2026

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025

8/10 Good

Jesus Ramon

Liked: Cleanliness, staff & service
Muy limpia la habitación
Stayed 1 night in Dec 2025

6/10 Okay

Jazmin

Travelled with family
No habia agua caliente. Me cobraron comision pornpagar con tarjeta Adicional me corbraron 89 pesos mas a mi tarjeta desde que reserve y se supone que solonera gatantia y pago directo
Stayed 1 night in Dec 2025

6/10 Okay

Raúl

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia y cómoda, muy amable el personal, pero no nos dieron toallas, no había agua caliente y no hay división entre la regadera y el sanitario, entonces se moja todo. Hay una TV, pero sin señal de canales abiertos, sólo se pueden ver aplicaciones (Netflix, Prime Video, YouTube).
Stayed 1 night in Nov 2025

2/10 Terrible

Monserrat

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El servicio fue pésimo. No había agua No había toallas Y al momento de solitar ambos servicio no existió personal para solucionar el problema.
Stayed 1 night in Nov 2025

4/10 Poor

José Alfredo, Avaro Obregon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Faltaban accesorios en la habitación. El baño carecía de herrajes: toalleros dispensador de papel higiénico ni cancel para la regadera. No tenía toallas. La habitación No tenía ventanas.
Stayed 1 night in Nov 2025

8/10 Good

JORGE AVILA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025

6/10 Okay

MARIA ELENA

El estacionamiento está bien, esta cerca del centro, hay tienda cerca, las televisiones de los cuartos no servían, en cuarto la cama estaba muy mojada por filtración de agua, ni hay suficiente agua caliente, el o papel de baño y el jabón que dan lo es suficiente éramos 3 personas por cuarto
Stayed 1 night in Oct 2025

6/10 Okay

Saul

Stayed 1 night in Sep 2025

6/10 Okay

Manuel

Travelled with family
Disliked: Cleanliness

Las sábanas no estaban limpias y las toallas paren

Stayed 1 night in Aug 2025

6/10 Okay

Alfonso

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ing Jose Antonio

Stayed 1 night in Aug 2025

8/10 Good

Francisco Bitervo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025