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Hotel Puente Real

3.5 star property

Photo gallery for Hotel Puente Real

Terrace/patio
Hallway
Interior entrance
Standard Suite, 1 Queen Bed
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150
  • Place, Cruz del Sur Shopping Center
    ‪17 min walk‬
  • Place, Cuexcomate Volcano
    ‪8 min drive‬
  • Place, Great Pyramid of Cholula
    ‪19 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds

Family Suite, 2 Double Beds

  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Ensuite

Standard Room, 1 Queen Bed, Ensuite

Standard Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Double Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout curtains

Single Room

  • Sleeps 2
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Doble Puente

Premium bedding, in-room safe, desk, blackout curtains

Suite Doble Puente

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite with Jacuzzi

Premium bedding, in-room safe, desk, blackout curtains

Suite with Jacuzzi

  • Sleeps 2
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • Free Wi-Fi

Standard Queen Room With Ensuite

  • Sleeps 2
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • Free Wi-Fi

Standard Queen Room With Ensuite

  • Sleeps 2
  • Free Wi-Fi

Studio Luxury Suite

  • Sleeps 2
  • Free Wi-Fi

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About the area

Puebla

Located in Puebla, Hotel Puente Real is connected to a shopping center, within a 5-minute drive of Cruz del Sur Shopping Center and Cuexcomate Volcano. .This hotel is 3.7 mi (6 km) from Estrella de Puebla Observation Wheel and 3.9 mi (6.3 km) from FINSA.

What's nearby

  • Cruz del Sur Shopping Center - 17 min walk - 1.5 km
  • Cuexcomate Volcano - 8 min drive - 1.9 km
  • Great Pyramid of Cholula - 19 min drive - 9.0 km
  • Puebla Cathedral - 23 min drive - 6.7 km
  • Africam Safari - 49 min drive - 36.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 16 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Elotes Esquites Pelonas Y Chalupas Karla - ‬13 min walk
  • ‪Micheladas y Mariscos Tepito - ‬10 min walk
  • ‪Tacos de Asada "La Serranita - ‬12 min walk
  • ‪Tacos del Puente - ‬2 min walk
  • ‪Naked & Famouse Bar - ‬9 min walk

About this property

Hotel Puente Real

Hotel Puente Real offers 60 accommodations with DVD players and safes. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 60 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Beaux Arts hotel include a television in a common area, discounted use of a nearby fitness facility, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 172 square feet (16 square meters) of space consisting of conference space and meeting rooms.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM.
Hotel Puente Real has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puente Real Puebla

Puente Real Puebla

Puente Real Hotel Puebla

Hotel Puente Real Hotel

Hotel Puente Real Puebla

Hotel Puente Real Hotel Puebla

Hotel Puente Real Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 115 reviews
Rating 8 - Good. 32 out of 115 reviews
Rating 6 - Okay. 13 out of 115 reviews
Rating 4 - Poor. 6 out of 115 reviews
Rating 2 - Terrible. 4 out of 115 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Agustin

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

lee dong, cypress

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed was great it was actually 2 levels the first was a sitting area where you could talk with people w/o having them in your room. There were lots of flowers and small trees planted around the parking lot in the center of hotel. It was like a hacienda stile.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

In the middle of the ghetto

Don't stay in this area. We were followed from hotel and robbed of everything

4/10 Poor

Miguel

Stayed 1 night in Feb 2026

8/10 Good

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones muy amolias, excelente precio. Lo unico malo, nonhay ascensor.
Stayed 1 night in Jan 2026

10/10 Excellent

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, ordenado, buen servicio y atención
Stayed 3 nights in Jan 2026

8/10 Good

Josefina

Todo bien, quizá solo la l
Stayed 1 night in Dec 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, con estacionamiento y con desayuno incluido.
Stayed 1 night in Nov 2025

10/10 Excellent

Jaime

Stayed 1 night in Oct 2025

6/10 Okay

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay tiendas y restaurantes cercano al hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Martin Filiberto

Disliked: Cleanliness, staff & service
El principal inconveniente fue el baño, tenía mucho Moho en el azulejo, había zonas sin cubrir, no fue una experiencia agradable. No recomendaría el hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias 🙂
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Stayed 2 nights in Jan 2025

6/10 Okay

Diego

Disliked: Staff & service
Basico
Stayed 2 nights in Nov 2024

2/10 Terrible

Yesika

Stayed 1 night in Oct 2024

10/10 Excellent

Guadalupe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Edson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024

10/10 Excellent

Ximena

Stayed 5 nights in Jan 2024

8/10 Good

Eduardo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023

10/10 Excellent

Aracely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023