Hotel Lastra

3.5 star property

Photo gallery for Hotel Lastra

Exterior
Interior
Banquet hall
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Parking included
  • Room service

Explore the area

Map
Calzada de los Fuertes 2633, Col. Rincón del Bosque, Puebla, PUE, 72290
  • Centro Expositor
    ‪18 min walk‬
  • Zócalo de Puebla
    ‪4 min drive‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

About the area

Puebla

With a stay at Hotel Lastra, you'll be centrally located in Puebla, within a 5-minute drive of Centro Expositor and Zócalo de Puebla. .This hotel is 12.2 mi (19.6 km) from Africam Safari and 1.9 mi (3.1 km) from Puebla Cathedral.

What's nearby

  • Fort Loreto - 10 min walk - 0.9 km
  • Centro Expositor - 15 min walk - 1.3 km
  • Puebla Convention Center - 15 min walk - 1.3 km
  • Zócalo de Puebla - 3 min drive - 1.9 km
  • Puebla Cathedral - 4 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 37 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Café Expo - ‬15 min walk
  • ‪Restaurante Arroyo - ‬17 min walk
  • ‪El Ranchito - ‬10 min walk
  • ‪El Desayunador - ‬8 min walk

About this property

Hotel Lastra

Central hotel with free parking connected to the convention center in Puebla
Hotel Lastra offers 66 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate dining areas. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers and designer toiletries.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 66 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 1 PM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 1 PM.
La Terraza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7 AM to 1 PM for a fee: MXN 145 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 250.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 145 per person
  • Crib (infant bed) fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lastra Puebla
Hotel Lastra
Lastra Puebla
Hotel Lastra Hotel
Hotel Lastra Puebla
Hotel Lastra Hotel Puebla

Hotel Lastra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 164 out of 355 reviews
Rating 8 - Good. 125 out of 355 reviews
Rating 6 - Okay. 40 out of 355 reviews
Rating 4 - Poor. 12 out of 355 reviews
Rating 2 - Terrible. 14 out of 355 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Blanca Roberta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente fue muy desilusionante, después de ser un gran hotel , se ha venido para abajo en apariencia se ve bien pero una vez entrando a los cuartos es una experiencia que no le deseo a nadie en sus vacaciones, las camas, las sábanas, las cobijas sucias, no tienen aspiradora para recoger el polvo de las alfombras y lo hacen con escoba así que todo el polvo se sube a las camas al tocador a nuestras maletas, la tina de baño y los lavaderos están tapados, así que cuando te lavas lo dientes el agua se queda ahí por mucho tiempo al igual la tina de baño, el mal olor de los cuartos se quedaron en mi mente y aún no he podido superar ese olor. Se me pidió dinero extra para darme un mejor cuarto y no fue así , al entrar uno de esos cuartos olía a orines y al bajar a preguntar el por qué el nuevo cuarto que pague dinero extra olía tan horrible, me dijeron que supuestamente tienen un gato y se orina en las camas, tuve que salir a comprar productos para que el olor del cuarto no fuera tan horrible y pudiera dormir … una experiencia que no recomiendan a nadie.
Stayed 7 nights in Oct 2024

8/10 Good

Julio César

Travelled with family and small children
Lack of coolness tools
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Marguerite

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very disappointing facilities.

Room was old, outside view of roof, window that could not open, no A/C. Shower floor very slippery with no mat.
Stayed 1 night in Apr 2022

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very accommodating and receptive. Surroundings were clean and hotel was within walking distance to nearby park, cafes, and local shopping.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

ALEJANDRO

Disliked: Staff & service, property conditions & facilities, room comfort

Over charged to much red tape to honor reservation

Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! There needs to be some more effort in making sure the room is completely clean. For examples, sheets were not. More towels available in rooms. Other than that, I will return very soon!
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rooms have AC

The room i was given had no AC & no Cieling fan. I returned to the front desk asking for a room with AC since the hotel lists AC, but I was informed none of their rooms have AC, but was offered a fan. I booked this hotel due to a Marta Sanchez concert in Puebla and it was the closest hotel to the venue. I asked for toothpaste and a razor and was charged for both. It was cheap so no biggie, however I would not stay here again.

8/10 Good

Jack, Newton, MA

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient access to Puebla's historical sites

Hotel Lastra is on the Los Fuertes hill ("the forts"), where the battle of Cinco de Mayo was fought. In addition to the ruins and other historical attractions, the hill now has coffee shops, stores, events, a paddle-boat lake, a new elevated tram, a walking exploration of Puebla's history, a bike path, and beautiful views of the surrounding city. The hotel has been mostly renovated, and now contains a nice outdoor pool, gardens, heated outdoor sitting areas, a restaurant, and a bar. Walking down the hill rather than up it, it is a 5 minute walk to the San Francisco mall. In addition to great restaurants (such as La Purificadora) and stores, this mall is also historical, featuring restored colonial-era Spanish ruins, some of which are presented under glass flooring as you walk the mall area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jose, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is awesome, the staff are very friendly, food, omg, delicious

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Apr 2025

10/10 Excellent

Travel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil la llegada a pie del hotel a la feria, lo único que no me gustó fue que había música un poco fuerte en la alberca desde muy temprano y no pude dormir un poco más.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones amplias y limpias, con una hermosa vista panoramica hacia los volcanes popo y la mujer dormida. La comida del restaurante muy rica y también la del desayuno
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Espacio con muchas áreas de oportunidad

Mala atención en recepción, cucarachas en la habitación, mucho ruido y no servia la regadera.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Las ventanas de los baños ya están viejas y con sarro. Es el único detalle que he encontrado malo.
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable El desayuno bufete, estuvo rico No eran muchos guisados, pero estuvo bien Gracias
Stayed 3 nights in Apr 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está ubicado en una zona tranquila y segura, asistimos a un evento en el Centro Expositor y fue excelente opción ya que nos pudimos desplazar caminando. Las instalaciones del hotel están bien sin embargo le falta un poco de mantenimiento. Las habitaciones son pequeñas pero cómodas y cuentan con lo necesario, una plancha hubiera sido de gran ayuda. No cuenta con caja de seguridad. Estuvimos en la habitación 406 y durante la estancia reportamos la TV ya que estaba desprogramada pero una persona acudió a arreglarla. Nos costó un poco de trabajo usar la regadera ya que el automático para cambiar de la tina a la regadera no funcionaba correctamente. La cortina de la habitación estaba rota. Me gustó que tenía buena ventilación e iluminación natural. El personal es amable, sobre todo las chicas del restaurante y el personal de limpieza. Las chicas de Recepción no todas son amables, sobre todo la chica del turno matutino, no recibí un saludo o una sonrisa de su parte, y cuando le preguntábamos algo recibíamos una respuesta negativa, con malas caras y cero ayuda, lástima, ya que la Recepción es el primer contacto con el cliente. Tomamos el desayuno en el restaurante y aunque es muy básico es sustancioso, por ser huésped tienes una tarifa especial de $125.00 pesos por persona. Si te gusta caminar puedes desplazarte del hotel hacia el centro en corto tiempo y disfrutar de la ciudad.
Stayed 3 nights in Mar 2025

10/10 Excellent

Irene

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Buen servicio
Stayed 2 nights in Nov 2024