Hotel Andante

3.5 star property

Room options

View all photos for Double Suite Deluxe with Street View

Premium bedding, minibar, in-room safe, desk

Double Suite Deluxe with Street View

  • 30 sq m
  • Sleeps 4

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room (Minuet)

Premium bedding, minibar, in-room safe, desk

Basic Room (Minuet)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 27 sq m
  • Sleeps 2

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Double Suite Junior

Premium bedding, minibar, in-room safe, desk

Double Suite Junior

  • 24 sq m
  • Sleeps 2

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About the area

Puebla

With a stay at Hotel Andante, you'll be centrally located in Puebla, steps from Zócalo de Puebla and within a 10-minute walk of Puebla Cathedral. .This boutique hotel is 1.1 mi (1.7 km) from Puebla Convention Center and 3.4 mi (5.6 km) from Angelopolis Commercial Center.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Santo Domingo Church - 5 min walk - 0.5 km
  • Los Sapos Bazaar - 5 min walk - 0.5 km
  • Puebla Convention Center - 8 min walk - 0.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Antigua Taquería La Oriental - ‬2 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪El Globo - ‬1 min walk
  • ‪Hotel San Pedro - ‬1 min walk

About this property

Hotel Andante

Boutique hotel with a restaurant, steps from Zócalo de Puebla
Hotel Andante offers 19 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 19 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this Baroque hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Bistró Café Amadeus or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Bistró Café Amadeus - Onsite bistro.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 1:00 PM for a fee: MXN 115 for adults and MXN 115 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistró Café Amadeus

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 115 for adults and MXN 115 for children
  • Pet fee: MXN 400 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property may require a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Andante Puebla
Hotel Andante Puebla
Hotel Andante Hotel
Hotel Andante Puebla
Hotel Andante Hotel Puebla

Hotel Andante Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 171 out of 255 reviews
Rating 8 - Good. 63 out of 255 reviews
Rating 6 - Okay. 12 out of 255 reviews
Rating 4 - Poor. 5 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Michel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok. Great location.

Good location. Friendly warm staff. But the music theme, cheap composer “portraits” and gaudy but tired colors were a bit much. Velvet headboards! Velvet cannot be cleaned. Great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ambiente y tematica excelente atencion
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Stayed 4 nights in Aug 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

SCOTT

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Good place to stay if you like to be in downtown
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Hotel is in ideal location for the historical center of Puenla. Clean and comfortable rooms.
Stayed 8 nights in Feb 2025

10/10 Excellent

Salvador, Napa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Raghunath

Disliked: Staff & service
Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry.
Stayed 2 nights in May 2024

8/10 Good

Caralee

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of Centro Histórico, a few rough edges but if you are on a budget it is a great option and staff are wonderful.
Stayed 7 nights in Dec 2023

6/10 Okay

Marie

Travelled with partner
Liked: Cleanliness, staff & service
My husband and I differ on our opinion of our stay here. He and I both liked it for the convenience and its proximity to the park (zocalo) and general area, such as close to Starbucks and also The Italian Coffee company. I liked how it was close to many shops to shop at. We were disappointed in the internet at this hotel. We had trouble connecting and staying connected. If you are in a situation where your smart phone didn't work or you had no service and needed wi-fi be aware that this may not be the best place for this reason. I had to run to Starbucks just to contact another family member someplace else through Whatsapp. The place is generally clean and the beds were comfy, I had no idea that they served breakfast here, something that the desk clerk in the small lobby didn't inform me. It is a light breakfast, and so if you are good with a ham and Swiss croissant with coffee--you should be fine. The bathroom was clean, but the towels are a little old/worn and the bathroom lacked floor mats.

10/10 Excellent

Yeny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito hotel, la senorita de la tarde con lentes, se me olvido su nombre. Ella nos hizo sentir en casa, y nos explico la historia del hotel y las hermosas pinturas del hotel. Fue super atenta con nosotras, ya que era la primera vez que nos quedamos en el centro de Puebla. Ella tambien nos dio informacion sobre los eventos en Puebla y nos ordeno taxi para el aeropuerto,para el dia siguiente.Ya es el hotel preferido de mi mama cuando regrese a Puebla. Muchisimas gracias por ser tan linda con nosotras y por ayudarle ami mama!!

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

TOMAS GERARDO GARCIA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una estancia muy agradable en el Hotel Andante. La ubicación del hotel es perfecta para caminar por el centro de Puebla y visitar el zócalo, museos y llegar al punto de encuentro para salidas a Tours (zócalo de Puebla) Excelente atención por parte del personal tanto en la recepción y el servicio a la habitación como de la limpieza del cuarto. Sin duda alguna, ¡regresaríamos!
Stayed 7 nights in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and vlean

Stayed 3 nights in Aug 2023

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023

2/10 Terrible

Matthew

Travelled with partner
Disliked: Staff & service
A warning to all Americans. Do NOT stay at this hotel. I booked my stay through Expedia. They asked for my card upon my arrival, I assumed it was for incidentals. They charged me a second time. When I noticed the charge i confronted management. They said they would call Expedia and fix it. I ended up having to call Expedia only to find out the hotel never attempted to refund my money. Now I must wait 7 business days for my refund. I budgeted exactly what I needed for this trip and this hotel screwed me over big time. DO NOT STAY HERE. Aside from the double charging, the AC’s don’t work, room service is terrible, and there’s an extremely loud night club across the street that goes hard until 4am. Trust me, just find another hotel.
Stayed 4 nights in May 2023

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Adante Hotel. Very unique decor throughout. The staff was exceptional!! Would return😊
Stayed 2 nights in Feb 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely boutique hotel in the heart of Puebla! The music and art theme are carried throughout the property, with classical music heard everywhere! Finally, background music that isn't head-throbbing! A fine hotel!
Stayed 4 nights in Feb 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creative and quirky space

Stayed 2 nights in Feb 2023